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Caren Campbell, MD

4.6 (31 reviews)
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Updated 3 months ago

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Before and after, just a few months into my acne treatments with Dr. Campbell

TL;DR version: You will be happy you went to Dr. Campbell. My skin, my confidence, and my life have all been transformed thanks to Dr. Campbell. I have struggled for MOST of my life with chronic acne, even through my 20s. Nothing worked-- I tried over the counter topicals, changed my diet, even spent *hundreds* of dollars on luxury skin products. My skin would not stay clear no matter what I did. I sat down for my first appointment with Dr. Campbell and she very quickly knew what I would need to get the results I wanted. To be honest, I generally tend to go into medical appointments with a little hesitation and skepticism-- I'm always a little on alert to make sure my doctors/specialists are truly hearing me out when I describe my issues, and not just slapping me with a one-size-fits-all type solution. Dr. Campbell was nothing of the sort. She took plenty of time to get a sense of the larger picture around my skin regime/products, lifestyle/diet, and made sure she understood exactly the pains I was experiencing with my skin. She wrote up her suggested treatment course for my case and very patiently and clearly answered all my questions about every aspect of my treatment. I tend to ask a lot of questions in medical situations-- I like to understand HOW treatments are supposed to work and WHY the doctor would choose one treatment over another. Dr. Campbell is EXTREMELY knowledgable about dermatology and has a knack for very clearly explaining the process through and through. I was especially impressed at how many times she would mention a very recent medical study she'd read up on that was in connection to the therapies she was prescribing. In other words she is always staying on top of what is current in the field of dermatology, doing her homework, and making sure she can offer the best-in-class treatment for her patients. I put my trust in her, and I am so happy I did. In my case, I saw results really quickly. Even after just about 4 months I saw amazing results. (The before and after images I've attached are from about 4-5 months I believe). Throughout the process, Dr. Campbell was very available anytime I had questions or needed something on the fly (in my case, a few cortisone shots when I had sudden acne flairs). Now a little over a year later, I sometimes forget what its like to have acne at all. Anyone suffering from acne will know what I mean at how amazing this is. I would constantly feel low about my looks when my face was covered in acne, and now my skin has never been clearer. (go look at my prof pic haha!) All in all, I am so incredibly grateful to have a dermatologist like Dr. Campbell, who stays on top of whats current, is always patient and sincere, and is determined to providing the best care possible. Other things that I love about Dr. Campbell's practice: --The Office. Dr. Campbell has put so much attention to detail in the entire experience of her practice. From the moment you walk into the office, you feel like you've walked into something out of Architecture Digest. I'm used to going to doctors appointments and finding myself in uncomfortable stuffy waiting rooms that literally fill my soul with dread. Dr. Campbells office however is beautifully and intentionally designed, which always makes me feel immediately more at ease. --Products In my case of treatment personally, Dr. Campbell recommended I use her Benzoyl Peroxide Wash from her own brand of skin care products. While I'm usually really skeptical about products like these, or about doctors who might feel pushy about their products-- I got the opposite here. Dr. Campbell provided alternative options for each part of my treatment I could use, but in a few different conversations she also demonstrated to me just how intentional she was at developing each of the products in her own line. I remember her telling me that for the benzoyl peroxide wash, there was some ingredients in a lot of the typical over the counter products that she says are less than ideal for our skin-- so she worked on creating the ideal product she wanted to see. It has been working phenomenally. BUT AT THE SAME TIME-- Dr. Campbell was also real about telling me when a simple over the counter solution would work. She told me I should give up on certain luxury skin brands I was using at the time and instead to swap for Cerave or Cetaphil for certain things. I love that i never felt pushed to buy more expensive products when not needed-- its the transparency and authenticity that does it for me. Dr. Campbell does also have other products from brands like Skincueticals and Elta MD that she recommends--again, with good reason. I always would hear explanations like "This brand's product has the highest concentration of niacinamide that you can get over the counter." But again, never in a way that felt pushy. --OVERALL Book the session :) You will be cared for every step of the way.

Day 1 skin: Pre-Caren. Large Undereye bags, Dull flaky skin, lots of breakouts

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23 days ago

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Dr Caren Campbell is fabulous, along with her staff. I wouldn't suggest going anywhere else.

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5 years ago

Dr. Campbell is EXCEPTIONAL. She is as brilliant as she is patient and kind. Wouldn't trust anyone else

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Ask the Community - Caren Campbell, MD

Review Highlights - Caren Campbell, MD

The office is beautiful and her assistant Sarah makes the whole experience even more enjoyable.

Mentioned in 3 reviews

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Union Square Dermatology - Dr. Peyton Morss-Walton is here for your medical and cosmetic needs

Union Square Dermatology

4.5(397 reviews)
0.0 miUnion Square

The visit with Dr. Walton was pleasant and very short. We just get straight to the point with no…read morefrills. Instructions were given, was prescribed a few things, shot was given and then asked for a follow up. Was out the consultation room in less than 10 minutes. What I didn't have a good experience with is the company's practice and lack of professionalism when it comes to billing and insurance / credit card retention. I gave them my insurance information 5x and they still did not keep my in-network insurance on file until I asked them to charge my $40 copay the afternoon of my visit after I realized that there's definitely a copay for that visit. I called 4x before someone answered. During the call to pay my copay, it turns out the front desk person I met did not put my information in despite saying she did. What she did keep was my credit card information that they refuse to delete despite me never signing any form to justify it. This practice will try to make you sign a form that forces you to keep a payment card on file, have it charged without notification when there is a bill and forgo your right to dispute the charge if there's a discrepancy in billing. I shared the image of the form below. The front desk personnel will also hound you if you don't put your personal address and ssn on the forms. I gave them my address but the fd still refused to acknowledged that I wrote it down. I generally have payment cards stored for copayments at other practices. However, I have never had practice (or worked at a practice) that has these terms and conditions. It feels almost predatory and extremely insensitive. I understand when bills are due they are due. However, not saving my insurance information when I gave it multiple times, refusing to acknowledge I had filled the health forms online and even written down my address. Is just terrible practice as someone who also works in the medical field. I even emailed the team and offered them to submit the insurance claim myself just to ensure that it does get billed to them first. I even asked for a patient ledger once it's done cause I need to know my claim gets billed correctly. Furthermore, they do store you whole card information on their computer system and not an secure off-site institution as they claim, cause the FD on the phone confirming my copay was able to repeat the card number from front to back. Trust me this is not standard practice at medical offices or even businesses. At most the only card info a business would have is the last 4 digits of the card and it's expiration. Not the whole card's information I did not sign anything (their green agreement policy) that authorizes them to charge my card without my consent or say so cause I am not tardy on bills. (If I was why would I called 3 hours later to pay my copay immediately) But treating every new or existing patient like they are out for free service gives the impression that it's money first before your health by a long-shot. Most practices I've been to are not like this The whole fiasco about not wanting to save my insurance so they bill me directly instead cemented my experience at this practice. The doctor may be nice but the billing system and practice is definitely flawed. It's almost like they operate more like a beauty spa/ clinic than an actual medical facility for people with skin conditions. The administrative staff seem unwilling to actually do their role besides pushing you to fill out the green agreement form (pictured below), give card information and your address to ensure they can bill you instead and then send you to collections. Everything but sending the claim to insurance it seems. Definitely won't be back and will follow up to ensure they do send my claims, and would not recommend this practice to any patient needing care without the administrative stress.

I saw Dr Morss-Walton recently for Botox and an acne consultation. She was incredibly knowledgeable…read moreand thorough. She listened closely and I truly felt like she cared about my concerns. I've gone to my fair share of dermatologists and Med Spas and this was the best experience by far. The botox looks great, very natural and exactly what I asked for. I'll definitely be coming back and I know if I have any medical skin issues Dr Morss-Walton has me covered. The Union Square office is beautifully decorated and I found the front desk folks to be attentive and easy to work with. Can't wait for my next appointment!

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Union Square Dermatology - Nicole Spooner, Dermatology FNP-C

Nicole Spooner, Dermatology FNP-C

Union Square Dermatology - Vail Reese, MD, Union Square Dermatology

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Union Square Dermatology - 450 Sutter St, Suite 830 for medical and cosmetic services

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Arya Derm - Our state of the art facility at 459 Geary

Arya Derm

4.4(185 reviews)
0.3 miUnion Square, Tenderloin
Women-owned & operated
Certified professionals

I've been seeing Dr. Forum Patel at Arya Derm for several years now. When we first met, she showed…read moretremendous respect for my preferences for natural aging and has literally never suggested Botox or fillers. This is so uncommon with dermatologists these days and my check-ups with her are so easy and straightforward; I leave feeling good about myself and accepting of my age and appearance rather than feeling like I need to do more to keep up with society's standards. Aging should be celebrated; I am celebrating it. In addition to her respect for my values, we have been doing full-body scans for melanoma over the past 3 years. She is thorough and proactive, and is helping me to manage the effects of sun damage from my youth, when we tanned for fun and vanity. When a biopsy on my arm came back positive for melanoma, she called to speak to me directly, and then followed up with a very detailed email, and then referred me to the most excellent surgeon for the excision procedure. She was invested not only in taking care of the problem, but also in my personal experience--I was treated with sensitivity and compassion. I couldn't imagine seeing another dermatologist. (Her office is also very organized and the staff are kind and efficient.)

Pathetic quality of doctor. I visited one of the doctors for a issue, she gave me some medication…read morethat not only didn't improve the situation but only got it worse. The doctors also have nose up in the air, they won't take time to investigate the issue properly - their attitude is just checkbox - no wonder they can't provide any decent solution. It is a waste of time, effort and money. Not recommended at all.

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Arya Derm
Arya Derm - Dr. Lavanya Krishnan. Board certified dermatologist.

Dr. Lavanya Krishnan. Board certified dermatologist.

Arya Derm - Dr. Forum Patel, board certified dermatologist

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Dr. Forum Patel, board certified dermatologist

Bay Area Cosmetic Dermatology - Our clinicians: Dr. Andrea Hui Austin, Dr. Kathleen M. Welsh, Dr. Steven Y. He and Cynthia Chaghouri, PA-C.

Bay Area Cosmetic Dermatology

4.2(447 reviews)
1.8 miLower Pacific Heights
23 years in business
Women-owned & operated

I was referred to Dr. He by my Chinese-Am friend who has sensitive skin. Dr. He fixed what another…read moredermatologist did to my face. Dr. He trained at UCSF and at Cedars Sinai. My face looks good. And he doesn't push stuff on you. But the bill is always $$$.

This is a follow-up review about the laser damage caused by Andrea Austin and nurse Mary Krempa in…read moreMarch 2024.  After I posted my review in March 2025, I saw a few other prominent dermatologists, including Dr. Timothy Berger at UCSF and Dr. Matt Lewis at Stanford, last year. They are both recommended by another patient who wrote a critical Yelp review of Andrea Austin. I reached out to her through Yelp because she wrote that her doctor told her that half of his patients with neurogenic rosacea are a result of laser damage, and I suspected that it was my case as well.  Dr. Berger at UCSF confirmed that the dense tissue in my cheeks is facial edema caused by Vbeam (Mary Krempa did so many passes with a high setting meant for blood vessels next to my nose on my delicate cheeks; also, I don't think my skin could tolerate 6 Vbeam in such a short period of time). As a result, I now have neurogenic rosacea, which I never had before seeing Andrea Austin. I hardly had any rosacea symptoms even before I saw Andrea Austin (no flushing, no pain, or nothing really, just slight pinkness on my cheeks, never had to worry about the heat or coldness or whatever).   As I wrote in my previous review, I saw Andrea Austin three times after the botched Vbeam. She STILL recommended to continue Vbeam during the two appts AFTER the botched treatment, and recommended me a hydro facial after learning that I would not do any more laser at the 3rd last appt.  I saw seven other reputable dermatologists between June 2024 and December 2025 because I was determined to find out what had happened to my face. All of them acknowledged the dense tissue (diagnosed as facial edema by Dr. Berger, Dr. MacGregor --my current derm, and Dr. Lewis), and almost all of them are very sympathetic to me about what had happened to my cheeks, and they all warned me to be extremely careful with my skin.  I also reached out to Andrea Austin through the online portal after seeing a PR reply to my previous Yelp review last year, and she literally messaged me that what I have now is NOT a result of the laser under her care, and she suggested a different skin condition, which was flatly denied by Dr. Berger.  I decided to share my horrendous experience so that other people who have very sensitive skin will think twice before they choose to go BACD. Having pain and discomfort in my cheeks and not knowing what happened to my face destroyed my mental health. Even after 2 years, I can still pinch and move the dense tissue under my cheeks, which I never had before Andrea Austin. I ended up taking 2 months+ off from work, as I no longer could function due to the extreme anxiety and insomnia caused by the harm Andrea Austin and Mary Krempa inflicted on me. I never experienced insomnia or mental illnesses in my whole life until THIS. Dr. Berger told me that the nerve damage could last 7-10 years, and he told me that even he couldn't tell exactly when my skin would be back to normal. He told me the best is not to disturb the damaged nerves on my cheeks. So, please be very careful if you have laser treatment at BACD. Dr. Berger trained most of the current derms at UCSF, and he was even the interim chair of the dermatology dept at UCSF (there are 70+ derms there). He was extremely kind and knowledgeable, and took so much time to explain and answer all my questions. The experience was a stark contrast to Andrea Austin, who refused to take any responsibility for what they had done to my face. Both my current derm, Dr. MacGregor, and Dr. Lewis at Stanford highly think of Dr. Berger, and Dr. Lewis even suggested sending Dr. Berger's notes to Andrea.  I blindly trusted Andrea Austin based on my positive previous experience with Dr. Welsh, and I am paying a hefty price for the biggest mistake of my life. Andrea Austin is so sure of herself (if you see her, you will know what I mean), but what she did to me is BEYOND unethical and comprehensible. Had I continued to listen to her, she would have further destroyed and damaged my skin.  If you decide to go to Andrea Austin, you MUST keep in mind that you will never get any help from this practice when things go wrong, no matter what PR employees say.

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Bay Area Cosmetic Dermatology - Scar treatment with vbeam and topical skincare with gorgeous results.

Scar treatment with vbeam and topical skincare with gorgeous results.

Bay Area Cosmetic Dermatology - Stunning progression photos of acne treatment with Cynthia Chaghouri, PA-C.

Stunning progression photos of acne treatment with Cynthia Chaghouri, PA-C.

Bay Area Cosmetic Dermatology - Total remission from life-long eczema achieved with Cibinqo.

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Total remission from life-long eczema achieved with Cibinqo.

Diana Camarillo, MD - Cute office

Diana Camarillo, MD

4.3(28 reviews)
1.7 miLower Pacific Heights

Dr. Camarillo used a "freezing" technique to address some actinic kerotoses and other blemishes on…read moremy face. It is now several weeks after the treatment, and most of the blemishes are still there. It cost $350 for this "treatment," which was not covered by insurance because it is considered "cosmetic," Dr. Camarillo did not explain that the treatment would not be successful and that I might have to return for another $350 treatment. I am really disappointed. Dr. Camarillo and her staff are all very nice, but I wonder about the quality of care at her office.

I went to Dr. Camarillo for an onset of acne years ago. She breezed into the office and asked me…read moreabout my education and personal life. Then she started talking about how she and her husband live in the city and had a baby. I don't know what this conversation was supposed to accomplish but it didn't feel friendly. She then gave me a bunch of prescriptions without any explanation. I filled them (they were all very expensive), and asked the pharmacist to advise on how to use the medications. He was confused as to why I was getting all these prescriptions which, together, seemed like overkill and would irritate my skin. Surprise surprise, nothing helped. I ended up going back to otc Dr. Hauschka cleansing products which had helped me before, and bought the La Mer healing serum. Spent a fortune on useless products prescribed by this unfriendly doctor who didn't appear to care at all about helping me.

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Diana Camarillo, MD

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Caren Campbell, MD - dermatology - Updated July 2026

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