Understaffed, rushed, constant scheduling changes and honestly they do not care if you come back or…read morenot. Cheryl the office manager is the only decent person there.

I went to Midwest Endoscopy for an Endoscopy and Colonoscopy on the same day. I've had issues with…read moremy stomach for quite sometime, and as it worsened I started feeling consistently tired and weak. Also, my tongue began breaking out in Canker sores that has been a sign to my physicians that I'm likely fighting some type of infection, illness, inflammation. They are very aggressive in your prep, having you taking laxatives a week before the procedure, and being in clear liquids for a full day before the procedure. My procedure was at 1:30 on a Wednesday afternoon and I was to have no solids after Monday night. My prep kit didn't start until 8pm, so basically went to the bathroom all throughout the night, then finished the prep next morning (day of procedure). Also, the doctors office called my prep kit into two different pharmacies and gave me written instructions stating "do not follow the instructions on the prescription container, follow these instructions provided by the physician". I had to have a physician paged because the instructions made no sense. It's because they gave me a different prep kit than what they provided instructions for, so the physician walked me through the instructions on the bottle (like a child). I shared I understood the instructions if that's what I need to follow, but just needed to know the dosage. He interrupted and said, "I'll get to that", then proceeded to tell me how to fill with water to the line that reads "full to here". Meet with the nurse, meet with Anesthesiologist, we're minutes away from go time, and the doctor comes in to tell me the clinical director will not allow the procedures because of a Canker sore on my tongue. I've literally had sores at all times for a minimum of six months, been seen by multiple doctors, and getting the gut checked out was the next step in figuring it all out. I reached out to friends and colleagues in the medical field and anesthesiology, and this is a quite uncommon policy and decision. The doctor tried to explain and express his understanding, but the fact is, he doesn't understand. Time off of work for me and my spouse. Shuffled schedules, the prep, exhaustion, etc., and absolutely nothing in return. No answers, no feeling better, no next steps. Nothing but wasted time and money, to go through it again with another clinic without an absurd policy to cover their rear ends by being dramatically o early cautious. My anger was and is beyond words. Very kind staff, very disconnected administration. One other note, this is Edward Elmhurst so they are pulling everything from my chart. Three different appointments, most recently a week ago, where the Canker sores on my tongue are a primary area of concern. This could have easily been avoided. I wish I could give negative stars. A clinic that says, 'you show signs of being unwell so we won't provide medical treatment".

I was trying to get a colon exam completed but the medicine they gave me caused an allergic…read morereaction, so being proactive, I called. I was told that I could not attend my appointment and had to go to urgent care to get cleared first. Therefore, now I may not even be able to get seen and spend extra money out of pocket in addition to their fees. This is extremely inconvenient. However, after my visit, I recommend on customer service and thoroughness. Dr. Seth was great as well as Leslie and other staff that I met. My exam was very thorough, everything was clearly explained and a packet of information was given to me to let me know the nex steps. That I appreciated.

Finally getting relief from my GI issues. I always feel comfortable with the Doctors and staff with…read morethe personal attention they provide.

Still waiting for a refund check from 2018. Had to pay upfront with a statement that anything…read morecovered by insurance would be refunded. Many years, many calls, many letters later, still no check. May have medical credentials, but shouldn't be allowed to practice in my opinion.

Dr. Jain is very talented and knowledgeable with great bed manners. The only reason I gave it a 2…read morestars is the because of the lack of follow up, poor response time, having to call numerous times to get some answers or get a prescription, the staff keep losing the information provided to them during the last visit or do not update your chart with your most recent medications even after going through it during the last visit. You leave a message on both "my chart" and voicemail with the staff and 7 days later still no response or follow up. It shouldn't be that hard to answer a simple request for a prescription or response to a simply inquiry. If it wasn't for Dr. Jain being a great doctor, I would have gone to another provider. It's really frustrating to have such a great doctor with such a poor staff surrounding him.

My husband has had issues for years having difficulty swallowing and food getting stuck. He had…read moreseen doctors at Northwestern & they would just dilate him. It wasn't until he started seeing Dr Moxon that he was finally able to determine the cause. It was a joint effort between Dr Moxon & an allergist who were able to assist him. He has had several scopes and no issues! He has been able to stop both his omeprazole and his cholesterol RX! Inflammation is no joke or anything to dismiss. So grateful to this practice for their time, care, attention and ultimate resolution to his issue.

From the owner: The board-certified gastroenterologists at the Illinois Gastroenterology Group (IGG) office in St…read more Charles, Illinois, strive to provide the most advanced, highest quality gastrointestinal care. They serve the greater Chicagoland area and the nearby areas of Geneva and Batavia as well. As the largest GI practice in Illinois, Illinois Gastroenterology Group has 20 hospital affiliations and offers 25 office locations to choose from when seeking the care you need. This gives patients access to a large integrated network and the benefits that come along with it conveniently from IGG's St. Charles location. Illinois Gastroenterology Group was formed with the merger of Elgin Gastroenterology, Lake Shore Gastroenterology, Northwest Gastroenterologists, Midwest Center for Digestive Health, Gastrointestinal Health Associates of Geneva, and North Shore Gastroenterology. This merger created the largest group of specialty gastrointestinal providers in Illinois with over 40 highly skilled gastroenterologists and many with national expertise. The team's mission at IGG is to put patients' minds at ease by offering a combination of medical expertise and personal care. They take all health concerns seriously and are dedicated to improving the health of men and women by using evidence-based medicine, upholding the highest clinical standards, and proving innovative treatment options in a safe, comfortable environment...

Dr. Caruso is a really pleasant doctor. She very nice and warm and friendly. I felt comfortable…read moretalking to her about my stomach issues. I had a very hard time trying to find a gastroenterologist that I liked and now i finally have! There is a bit of a wait to get in to she her but I actually look at that as a good thing. Would you want to see a specialist that can get you in right away? I for sure as heck dont! I want a doctor who has a good patient following. (I once had a docs office tell me they could get me in within the week and I looked him up and he had terrible reviews- no thank you) I really am glad I went to see her. Waiting room time is the same as any other specialist's office. Her office staff was courteous. Would recommend!

Dr. Shahid and all the staff at MDDS are fantastic! Starting with the office staff, they are…read moreextremely professional and friendly, making you feel like you're not only welcome there but a top priority. Dr. Shahid is wonderful -- made me feel completely at ease and in good hands, from the initial visit to the procedure at the outpatient center in Oakbrook Terrace. And the staff members on hand for the procedure were wonderful also. Even though my procedure was diagnostic, Dr. Shahid's thorough explanation of the results equipped me with the tools to manage my condition, and I'm doing so much better now. I highly recommend Dr. Shahid and MDDS in Oakbrook Terrace!

From the owner: We're Midwest Digestive Disease Specialists. We've been making life easier for our patients to…read moredigest for over 20 years. We are different from other Gastroenterology (GI) practices because we understand that each of our patients is different. Each of their needs and treatments is different. So we pride ourselves, above all else, on knowing that each and every one of our patients is personally satisfied with the level of care they receive. We pride ourselves on an open dialogue between patient and physician. That's why we survey our patients regularly to get their input on everything from scheduling to patient care issues. We know the work we do is often sensitive and can cause patients concern. That's why we want you, the patient, to tell us how we're doing...and how you're feeling. It's a philosophy the physicians, nurses and entire team have adopted. We have 4 board-certified gastroenterologists in our practice to serve you...

Darren Kastin is a very good doctor. He takes the time to listen to you and explain things. He is…read moreknowledgeable, but also will not hesitate to refer you to someone else if he thinks there are better options for your care. Dr. Kastin has cared for all of the members of my family and a few of my neighbors (to whom I recommended Dr. Kastin). We all are in agreement. I highly recommend Dr. Kastin!

My husband was having gastro issues. He described these to the doc and he said "well, colonoscopy"…read more I said, my husband just had one 18 months ago, what are you looking for? The Doc responded"Are you a doctor? If not, you won't understand the myriad of possibilities." Alright, then, assuming I am stupid. If it is X, how would you treat these? "Well, probiotics, but there are so many and it's hit and miss to find one" Further insult, we waited over an hour past appointment time to see him. I should have known when every other GI guy was booked into November and this guy had an appointment in a week. Don't bother with this one.

Nurses were great, professional and cordial. Doctors not so much. Had a tech leave me alone in a…read morewheelchair in an equipment storage room after a MRI. That probably was not hospital policy.

I went to the ER today as my doctor advised, and the lady at the front desk yelled at me before I…read morecould even talk to her. I suppose she was cranky due to the amount of people in the ER waiting room? Thats still no reason to be so unprofessional. She literally yelled at me until I cried. I understand that everybody has bad days but a person like this should not be in the healthcare business. This is Edwards Hospital in Naperville on Thursday April 16th 2026 between 5-6pm. This woman needs an immediate review

Dr. Pearce has helped my family so much the last few months. She helped my 24 year old understand…read moreand deal with his auto immune issues, he's feeling better than he has in years. And she has helped me solve some digestive issues. We are all feeling better and living healthier. Thanks Dr. Pearce!

I was diagnosed with ulcerative proctitis and thyroiditis in August 2017. I was under the care of a…read moregastroenterologist and an endocrinologist, both of whom are experts in their field but each only concerned with the symptoms related to their disciplines. I knew I needed to find a medical professional to help me understand and manage my conditions (both of which were causing me some serious problems) and to address the root cause of the disorders, as I believed them to be related. I began seeing Dr. Trish Pearce in September 2017 and I continue to see her on a monthly basis. Dr. Pearce's expertise in the treatment of autoimmune digestive and thyroid disorders has been invaluable to me. I have followed all of her recommendations, including dietary changes and the use of high quality supplements. As a result, my thyroid levels have been within normal range since February 2018 and are being managed solely by myself and Dr. Pearce, without the use of pharmaceuticals. The ulcerative proctitis is under control as well due to Dr. Pearce's treatment plan and a medication prescribed by the gastroenterologist, who I see every six months for medication management. I fully expect, under Dr. Pearce's care and guidance, to reach a point where I no longer need the medication. I consider Dr. Pearce to be my Primary Care Physician as she employs a holistic approach to my healthcare. I have total trust in her as a medical practitioner. Please do yourself and your health a favor and contact Advaita Natural Wellness. Be patient and give yourself the time needed to heal under the care of Dr. Pearce or Dr. Alsop.