Seen within 5 minutes for a traumatic blunt fall. From the front office person with a caring…read morespirit, good listening, and attentiveness to the smile and welcome of Jason, X-ray professional-to the back room of RN Angela with her contagious smile and caring touch-to the professional integrity of time spent with our loved one- the impeccable care rendered by Dr. Robert Wycoff, we are so very grateful for your time and expertise. Bless you each one- you MADE THE DIFFERENCE- The Tom Johnsons Allen, Texas

I feel that I had received good service there. It was quick. The billing process is a little slow,…read morehowever, but the bill was resolved on my insurance. The doctor listened to my needs and prescribe appropriate medication. I found the establishment to be clean and the doctors and the x-ray technician very friendly.

Me and my roommate went to this ER and let me just say... Best ER! They get you in fast and then…read moretake their time getting you better! Kisha was our nurse and she was amazing! If all nurses had her attitude and kindness the world would be a better place. She even made us laugh despite being in the unfortunate situation that we were in.The young lady at the front was also very kind! You can tell that the staff there genuinely love their job and care about those who walk across that threshold.

Awesome staff, super clean, quick care. Couldn't have asked for a better visit. Dr. Passi was…read moreamazing.

I have visited this Texas Health Breeze Urgent Care twice and it has been a smooth, easy…read moreexperience! A few months ago I scheduled an employee drug test here for a new job. It was an easy in and out and I was able to get the results and paperwork back quickly. More recently, I had a health concern that needed antibiotics and possible further care for. I decided to return and had a wonderful experience. The wait time was a little longer, because it wasn't just the urine test, but I was still able to see an NP, Lindsey. She was kind, helpful and I appreciated her approach when it came to advocating for her patient's best care. Overall, I highly recommend this practice. It is clean, organized and professional. The scheduling is also very simple with online booking right on their website. I hope I don't have to return to an urgent care, but if I do, this place will be my choice! Thank you so much for your kindness!

I went to Breeze (Based on a friend referral) May 8, 2026 due to a household accident which made…read morefor a nasty/bloody gash on my arm. There was no wait time and Lindsey (NP) and Shondreya (NCT) quickly got the wound cleaned, stitched, and bandaged. It's now 11 days later and the wound is healing nicely. I cannot say enough good things about this Breeze facility.

Good providers but absolute trash billing team up north. They don't answer. Don't help. Don't…read moreresearch. Process payments under fraudulent names to avoid rejection after you explain they must remove your FSA card - which their initial notice offers btw. They billed under my name intentionally instead of my child, knowing insurance was erroneously still pending a COB update. This ridiculous place owes me $300 and now my card is frozen. Now they refuse to acknowledge the fake refund they pretend to give to the deactivated card. I would have better results with a Chatbot. They can't manage to have the AP team or controller login to the banks EFT/Ach activity to see the refund was attempted but not transmitted. This is beyond disgusting.

We had a great experience here when our regular pediatrician was closed after hours. My daughter…read morecomplained of a sore throat and I had recently had strep throat so I took her in for a strep test. The nurse was so patient when my daughter was scared to do the throat swab and the doctor was very helpful. Online appointments made it easy and the wait wasn't too long.

Dr Burns was incredibly helpful! Got me taken care of fast…read moreand gave me peace of mind that my symptoms were a normal part of the recovery process for food poisoning Gave me a referral for a very good specialist if I needed more help

This Legacy ER use to be fantastic, unfortunately it has gone down hill over the years. Dr. Burns…read morehas been great in my past visits however, Amanda Negoslawski, N.P. does not seem to be informed or knowledgable regarding how to treat a UTI. When I asked to speak to the doctor, she refused. I will go to my regular physician in the future. I do not recommend this ER & Urgent Care, there are far too many options to waste your time and money here.

Do NOT go here. They do not care if you are in pain or not. Went in for a UTI, and the antibiotics…read morethey prescribed are not working- and they refused to call in different one.

Made appointment for 6:13 online. Filled out all forms and came in. You have to pay for your copay…read moreor any amount upfront before you're seen. Waiting for more than 45 mins. I have been to other ones. This is my second time visiting this place and I don't think I'll return. Not much service or care. This facility is new compared to other locations. Please be advised that the care may not be what you're expecting. Better to go to emergency room than coming to wait for a long time to be seen for your issues. Dr. Spent less than 5 minutes with me. Hope they can improve the service and their operations.

Thorough, pleasant and efficient…read more Felt like I was well cared for by the nurse and provider. Also the office was very clean.

Very quick and attentive. Put me at ease and helped me. Tests were performed without delay. They…read morehad my records and reviewed them with me. Very thorough.

Went in at 2am for a kidney stone and the staff was nothing short of amazing. I had a little bit of…read morereaction to the pain meds and they would not let me rest until they knew I was safe. They then left me sleep for another 3-4 hours. Can't say enough about how well they treated me.

Dr. Franklin and his staff were great. From the time that I arrived to the moment I left I felt…read morelike I was cared for, which is invaluable in an emergency situation. I went in for suspected cardiovascular/BP problems and they were thorough, attentive, and understanding through the whole process. I would definitely recommend them for emergency care.

SO glad I found this place. Convenient location, easy parking, quiet area off Eldorado Parkway…read more Easy to book appointment. Friendly, professional lady at the front desk. Good nurse. And GREAT nurse practitioner. Friendly, no frills, thorough, good treatment plan, and immediate treatment along with the right medication. Felt like a new person 5 hours after the visit. I live in McKinney part time, primary NP is elsewhere, very happy to find this place especially given difficulty of finding a primary care provider in McKinney who will accept anyone in their 60s or 70s even if they have self-paid, nationally known private insurance they pay a fortune for every month. Nice to find a place that takes providing medical care for all seriously no matter what their age.

I was greeted promptly, everyone was friendly, and I received great care. The only reason it's not…read more5 stars is the 2 hour wait to see a provider when I made an appointment online. There were 4 people in the lobby and 2 providers working. No explanation was offered but the provider was apologetic. Would I go again? Possibly, knowing I need to budget more time. The bottom line is I received great care, saw great people, and my prescriptions were handled promptly and efficiently.