New corporate ownership. The friendly knowledgeable staff all left early 2025, and it became a mill to churn out prescriptions. Staff has become cogs in a wheel with a less human touch. What they won't tell you is T-therapy shouldn't be a life-long treatment. Be careful. read more

Pretty disgusted with this place right now. It has been my experience that appointments and schedules mean nothing to staff. First intake visit went pretty much as expected but levels were not low enough to qualify due to previous treatments. Scheduled a second appointment. Second appointment was booked by staff as a 15 minute appointment. It took nearly an hour and a half to complete. The third appointment was the final straw when I was half an hour deep into a scheduled 45 minute appointment and hadn't been seen yet. When I asked if it could be completed in the next 15 minutes as I had to get my daughter to her basketball game, I was informed that I should have known it would be an hour and a half appointment. I would advise to find another place if you value your time. read more

Scam Went for testosterone therapy. They said I had to have other procedures not related to testosterone I told them I didn't want the procedures . They said I had to have them to get my testosterone. It was all about billing the insurance company. read more

I live an hour away. Been Driving here every week for years. This week I Showed up 1 minute late, doors were still open with people inside but they refused to see me. Appointments take 2 minutes. Just bad customer service. I won't be back. Response to owner -You're a medical establishment that administers medication to patients. Medications that are vital in making sure your patients hormone levels stay within normal ranges. Medications that are suppose to be administered once a week on the same day every week. The medication you administer has a half life of 8 days.. Delaying dosage of the medication past 8 days has unwanted side effects for your patients. There is no excuse for refusing to see me when I showed up 1 minute late.. especially when the "appointments" take literally 2-5 minutes from the time I walk In to the time I walk out. This on top of the fact I drive 1 hour each way just to get this medication from y'all. So no, I won't be back. I will find another doctor that cares a little more about their patients than they do at making sure they leave right at closing time. I own a car dealership which isn't nearly as important as what y'all do and I would never turn down a customer that walked in 1 minute past closing: I would stay and help them as long as I needed to. The fact you're a medical establishment and you wouldn't show the same level of professionalism to one of your patients is mind blowing. read more

Such a great staff at this location quick and easy visits are definitely a plus! Would highly recommend Went from 286 to 238 in less than 6 months with their assistance read more

Their primary, Mike Shortt, has resigned and the prices DOUBLED in 2022! My wife and I are looking for another provider. Spoke to two of the MAs and they are not happy working there. read more

Don't use this place! I have been on testosterone now for 6 months. I just moved here and I needed a place to continue my treatment. My testosterone level is at 351 which is extremely low and they told me they would not accept me because my testosterone level is too high (351) and the company policy is that it has to be 350 or lower. 1 point over is completely ridiculous. I contacted my previous Doctor to get their opinion and she could not believe they would not accept me for being only 1 point over. I went to another clinic in Frisco who accepted me instantly and once I told them about synergenX they laughed and said how ignorant they are. STAY AWAY! read more

First appointment will cost you $290 (not covered by insurance). This is before they even run your blood work or look at the results. I called ahead of time to see if they took insurance for blood work. Receptionist answered "yes, that is the only thing insurance covers". (Problem solved! That is what I was wanting. A good look at my blood work and hormone levels to see what were appropriate next steps for me, per the facility). However, I get through the entire appointment of exams and consultations and they come in to draw blood. At this time they tell me it will be $290!?! What the what?!? .....but my "blood work is covered by insurance", I say. That is when they proceed to explain that in order to see my bloodwork results I HAVE to pay that amount, which also includes a treatment. Ironically, it includes a treatment that we won't know if I need until after the blood work is processed. Wrap your head around that one. It's like a doctor taking payment for a surgery before even looking at an X-ray. I declined to pay....then the doc came back in to explain the situation (which kind of felt like when the sales manager of a car dealership comes in to tell you what a great deal his sales person has given you on the car they are trying to sell you). He couldn't say if I would even need that treatment or not, but kinda had to explain it may help....seeing as how he was about to charge me $290 for it, regardless. I still declined to pay, which means there will be no blood work processed and I was still out $90 for the appointment (that I was also not made aware of over the phone call). One other kinda awkward moments: When I was in the waiting room, I could hear the doc very loudly talking to a nurse in the hall saying, "she needs to bleed now!" Just eew! I guess he needed a blood draw done....but feel like there could have been a better way to say it. It felt very unprofessional and just kinda grossed me out. read more

I've been coming for over six months I appreciate that they look at the over all health - not just running me through in and out, although I can still get done very quickly. Over all I feel stronger and don't bonk out at the gym or my rides. Open early on Thursday, is awesome. Harrison, Daisy, Destiny and the whole staff are super friendly. I recommend Synergenx to men and women often. read more

Thanks to this place I finally have my energy back and feel amazing. They have an amazing staff who are very professional and very nice. I would highly recommend the McKinney Texas location. read more

Waste of time. I am currently on TRT. I went in to request info on HGH peptides and to transfer TRT to their clinic. They did a blood test to check testosterone levels but didn't do the prerequisite blood work for peptides. When I asked why the nurse said that I would have to come back in, do another blood draw to check the appropriate levels and become a weight loss patient before I could be considered for peptide treatment. When I asked why that wasn't done together with the T levels she didn't know and said that I would have to come back and pay for another test. So the first appointment was a huge waste of time and money. I will never go back to this place. There are several other options so please save your time and money and go to a different place. read more

These guys are very friendly, super informative, and extremely flexible with scheduling. Highly recommend them!

The staff is awesome! Easy in and out with no issues. Mike, Daisy, and the girls are the best

This clinic is incredible. They have helped me lose 50 pounds this year, and have me in the best shape of my life. Harrison and Destiny are wonderful, and I look forward to seeing them each week. If you want to regain your health and your youth, go see them. The results will speak for themselves. read more

Finding a weight loss clinic in this area that is affordable, thorough, caring, and fast is hard to come by until I found SynergenX! My initial appointment was very affordable, not a long wait, but while waiting in the waiting room there are complimentary snacks and drinks, and the staff checks and updates the patients waiting. The screening and testing for me was very thorough and the staff had very much knowledge and knew exactly what my needs were. Even an easy-online follow up on my results of my testing was done for free! They allow me to come in as needed as a walk in to get my affordable Lipo-C shots as often as needed. And the shots work! I am really loving this clinic and will continue to use this clinic as long as possible. read more

This place is awesome! I was probably at the lowest point of my life, with weight gain after I broke my back. I was in pain every day. The cost of treatment is well worth my health and well being, not to mention the incredible staff they have here. Every week when I go in they are all exceptional! This treatment has been the best decision I have ever made, and I am now in better shape than I have been, and felt better than I have in almost 20 years. read more

The staff is great, professional, and very knowledgeable. I would highly recommend Synergenx to anyone looking to feel great and wanting to get back on top of their game again. read more

Very professional staff with the best interest of the patient always as their primary goal. They operate efficiently sad quickly but always have time to explain and also do the tasks at hand correctly. Customer service is at the forefront of every interaction. Pleased!! read more

Staff is awesome. Knowledgeable, caring, easy to work with and always want to help. Daisy and Mike are on top of there game every week. They even make blood draws easy read more

Great clinic! I work the 2nd shift and they have really help boost my overall physical health and energy level. Very informative and super nice staff. Always look forward to seeing them every week. read more