Wish I remembered everyone's names but everyone here is SO sweet & friendly!! I had to get a toe…read morenail painfully removed & they were so caring & helpful & made me feel so much better about the situation. 10/10.

I seriously want to hug everyone who works here. I came in with some of the worst pain I've ever…read moreexperienced- and as someone with a very high pain tolerance that says a lot. I was so bad I was in tears- Dr Thomas and Alondria were so kind, patient and caring with me. They were making me laugh and taking my mind off how bad I was feeling. Even a few Hours later I called to clarify some instructions on the medication and the front desk girl was amazing as well!! This staff deserves all the stars. Thank you thank you!

This is absolutely my favorite ER ! The nurses and doctors are beyond sweet and helpful. We went…read morewhen my husband got into a wreck and i absolutely messed up the paperwork, thankfully the sweet sweet nurses helped me through it in the most understand way !! HIGH Recommend!!

Yelp 100 Challenge 2023…read more #55 Clean and quiet urgent care located off Eldorado. Plenty of parking out front with water and coffee available while you wait. Kind staff and you're seen rather quickly if arriving early or during business hours.

We took my husband here. They were very nice. The nurse said he would probably be transferred to…read morea hospital. So, we took him to an ER in Plano, Texas Health. Unfortunately, the nurse or aide tipped his 02 reader off his finger and caused a bad injury to his finger. It was very painful and the bandage was bloody by the time he got home. It was very painful and throbbing. We ended up back at this Urgent care facility where the doctor took excellent care of his finger and it was finally bandaged correctly. Kudos to this place!!! I don't recommend going to the ER at Texas Health Presbyterian in Plano and will file a report.

From the owner: Emergency care (24/7) and urgent care (7 a.m. - 9 p.m. daily), all under one roof. Legacy ER &…read moreUrgent Care - Prosper is the place to go when you're not sure where to go -- from fevers to fractures and allergies to chest pains -- we have you covered. Every patient is seen by emergency medicine staff at every visit. We will always be upfront about the billing and you'll only be charged for the level of care you need. Our combined emergency room and urgent care is fully equipped with on-site labs, X-ray, ultrasound and CT, so you can feel better, faster.

I would like to sincerely thank the two nurses and the doctor who worked last night…read more My daughter was having serious breathing difficulties, and they did everything possible to help her breathe better. Their care, professionalism, and calm attitude meant so much to us during a very stressful night. You could truly feel that they cared. I am deeply grateful to you and thankful to God for people like you with such kind hearts and golden hands. Thank you for what you do.

On 4/19 I made the POOR decision to trust this urgent care with my 3 WEEK OLD.. My baby presented a…read morerash and a low body temperature so we made the decision that he needed to be seen. We arrived and were taken back to have my babies vitals taken. When we got in the room there was 2 nurses, one asking questions about the baby and one taking vitals. The nurse asking questions left and the nurse taking my poor babies rectal temperature proceeded to insert the ENTIRE probe thermometer (NOT an at home thermometer) in my child all the way to the base. At the time I was in absolute shock but being that i'm a first time mother I didn't question her, I just made a face to my mother and the babies father who thank god we're in the room with me. The nurse then immediately walked out after taking the temperature. I then started asking questions, trying to comprehend what I had just watched and experienced. I knew in my gut and was very concerned that what had just happened was not appropriate for a newborn. The doctor then comes in and asks about my babies low body temperature and asks how we were taking the temperature at home. Before I answered him I said "well let me ask you a question.. how far should the thermometer be insert-" and he quickly cut me off. He then states that the nurse had "already told him". My mom had then asked him "well what did she tell you?". He rudely follows that with saying that the nurse already told him that I made a "crazy face" at her while she was taking his temperature. I then said "I sure did, because she inserted the entire thermometer probe up my child?"... then he laughs says hold on and walks out of the room. He came back with a AT HOME thermometer and tried to say that we should only inserting an inch ect. Every time what the nurse did got brought up he changed the subject and dismissed our concerns. He proceeded to check out my child's rash and then says he needs to speak with the ER dr. He goes and makes a call and when he came back he asked questions about who my pediatrician was.. rolled his eyes.. asked about certain vaccines.. rolled his eyes and his entire demeanor changed. He was extremely unprofessional, arrogant, rude and now asking me (mother) questions that felt unrelated and uncomfortable. Once he heard who my pediatrician was adamant we go to the ER.. prior to this conversation he made it seem non emergent and optional. At this point i'm extremely upset and just want what is best for my baby, so if that is going to the ER thats absolutely fine. He goes to get the order form and as he is outside our door he tells multiple people in a group "She said you stuck the thermometer 5 inches up his butt!" and they all started laughing hysterically. He then said "Then she said you picked up the baby and spun him around the room" they then all laughed again.. as if the situation, harm, bullying, and unprofessionalism towards a concerned mother and a defenseless 3 week old baby was the funniest thing they have ever heard. Sickening. Dr Atkins then came back in with a huge smile on his face and that's when I told him that we can hear everything he just said and I questioned what is funny about this situation. He LAUGHED and said he just had to tell them what was going on. Dr Atkins made JOKES about a situation that I voiced I was concerned about complications that put my baby's health at risk. At this point I am crying. I take the order form and with a smile on his face he says "yall have a good night". When we left the room there was not a nurse in sight. Insanely dismissive behavior and traumatizing all around. I feel so bad for any kids lives in the hands of these people. Once we arrived at the ER, I was told that rectal temperatures in newborns are typically taken at about 1/2 inch to 1 inch, which increased my concern about how my baby's temperature had been taken earlier. We were advised to monitor for signs of complications by the ER Dr

This is a wonderful hospital. They will do what is right in order to help you. Both Dr. Vora and…read moreDr. Shaw are Good people. They offer prompt service in a friendly, sterile environment (the machines are sterile, not the service :-).

Wonderful experience! From the front desk, the RN's to DO. Derek Farley they made an ER experience…read morethe best it can be. I cannot say enough great things about this facility and mainly the staff! Thank you very much for taking care of me today and I will absolutely recommend you to anyone in need!

Staff was short to disrespectful to war veterans, staff tried to force people to play phone tag or…read moreuse secured messaging when the IT department doesn't support main stream computers like Mac OS. The doctor office expected me to find my specialist doctors and do all the grunt work when it is their job to be medical professionals. If your toxic attitude prevents are or harms patients it's a hypo-critic oath violation. All Veteran's should avoid this entire clinic . What can they do better well don't be toxic and lazy and follow your oath to cause no harm to patients!

Firstly, I want to thank every nurse and the providing doctor that assisted in my care today!!!…read moreI highly recommend this particular facility to anyone in need of care. Words cannot express how well my ER visit went today. Thank you all so much! I was at this location this afternoon for a work related injury. I cannot remember the name of the ER in-take nurse but she was so helpful, kind, empathetic, and knowledgeable. She did a fantastic job of getting me checked in and seen right away. Then I met Dr. Erin MacDonald Owens, she was friendly, caring, and listened to my concerns. She acted accordingly and facilitated my needs with Radiographs, oral medications given in hospital and prescriptions sent to my most convenient pharmacy. I then met the sweetest nurse, I apologize that I forgot her name! She helped me with all paperwork and assisted me in finding the correct information on my paperwork that I arrived with from my place of business. She was the best; so nice, very caring and stayed with me until I fully understood everything going on. She did not leave me until I had all questions answered. Thank you, to an amazing female nurse that comforted an anxious patient. Then I met Paul, he came in and performed radiographs of my Left elbow/forearm. He had the greatest personality, he even allowed me to joke about my veterinary career field. He was so gentle, funny, and put my mind at ease so I could continue with Dr. Owens's orders. After some time I met Brooke, whom fitted me with a sling to help comfort my injured arm. She made me laugh and is clearly very experienced in her field of medicine. I want to say thank you to the amazing team of nurses and Dr. You all greatly contributed to easing my mind and understand today's course of action.

Our nurse Allison was so great. Her bedside manner was amazing. She went above and beyond to make…read moremy daughter feel safe and welcomed. She went over our aftercare throughly. Thanks so much for taking care of your patients so well!!

If I could give 0 stars, I would…read more This hospital was one of the worst healthcare experiences I've ever had. I left in tears, feeling dismissed, judged, and unheard. I went to the ER after more than a week of severe dizziness, migraines, a heavy feeling in my head, and feeling disconnected and unwell. I was referred by my doctor because my symptoms were not improving. I was honest with the physician, Dr. Babu Hosakote, and disclosed that I occasionally use cannabis to help with Complex PTSD. I also made it clear that I had not used cannabis in over a week. Unfortunately, it felt like the moment I mentioned cannabis, that became the sole focus of my visit. Rather than investigating my symptoms further, I was told I had a cannabis-related disorder and was handed a pamphlet. A CT scan was performed, and because it did not show anything significant, it seemed my concerns were dismissed entirely. What was most upsetting was feeling like I was being treated as though I were a drug seeker or addict rather than a patient looking for answers. When I asked for my test results, I was told to get them online. The interaction felt cold and dismissive. I even asked the doctor, "If I had never mentioned cannabis, what would your diagnosis be?" His response reinforced my feeling that my symptoms were being attributed to cannabis without meaningful consideration of other possible causes. When I reviewed my paperwork, I noticed elevated blood pressure and other lab values that I hoped would be discussed further. Instead, I left without answers and still feeling extremely unwell. To make matters worse, I later received a very expensive bill for a visit where I felt unheard, judged, and inadequately cared for. Patients deserve to be listened to and treated with dignity, regardless of their medical history or personal disclosures. I went in seeking help and left feeling worse than when I arrived. Based on my experience, I cannot recommend this hospital.

This clinic is conveniently located at CVS. The staff working were kind and helpful in finding a…read moresolution to my husbands health issue. They prescribed him some meds which we were able to pick up at the same location. All in all, I would recommend minute-clinic to all versus going to an Urgent Care! The prices are reasonable as well.

Very inaccurate covid test results. Went to two different minute clinics and both came back…read morenegative. Went to an actual lab and got a positive result. When the first woman gave me my results I asked her why I had randomly lost my sense of smell if my result is negative and she said she had no idea why and that the tests are accurate. Very disappointed, so many potential false negatives.

So I am here visiting and I was suffering from a bad sinus infection. From the moment I walked in I…read moreknew I was at the right place. The front staff were very friendly and welcoming. I had the good fortune of having Dr Patel see me. She was great and explained everything. Imagine my surprise that she cared enough to give me the injection. I even commented that normally a staff member gives them she laughed and said she like taking care of her patients. So what is my complaint? The DR P moved from Louisiana to come here. Come back to LA the food is waiting for you

I visited this urgent care and was not informed of any co-pay prior to receiving services. At no…read morepoint during check-in or before treatment did staff mention that a payment would be required. After the visit was completed, I was then told I owed a co-pay, which felt very misleading and put me in an uncomfortable position. Patients deserve transparency about costs upfront so they can make informed decisions before being seen. Not disclosing fees beforehand feels deceptive and unprofessional. I would recommend that future patients ask about all costs before receiving care.

Best doctors office in north Texas! Natalia Pak is an excellent healthcare provider. She has a…read morewealth of knowledge and compassionate. The office staff are kind and competent.

I've been going here for a couple of years. Things have gone down hill over the last 12 months the…read more Poor customer service. Lack of responsiveness when you message them on their portal.