So I am here visiting and I was suffering from a bad sinus infection. From the moment I walked in I…read moreknew I was at the right place. The front staff were very friendly and welcoming. I had the good fortune of having Dr Patel see me. She was great and explained everything. Imagine my surprise that she cared enough to give me the injection. I even commented that normally a staff member gives them she laughed and said she like taking care of her patients. So what is my complaint? The DR P moved from Louisiana to come here. Come back to LA the food is waiting for you

I visited this urgent care and was not informed of any co-pay prior to receiving services. At no…read morepoint during check-in or before treatment did staff mention that a payment would be required. After the visit was completed, I was then told I owed a co-pay, which felt very misleading and put me in an uncomfortable position. Patients deserve transparency about costs upfront so they can make informed decisions before being seen. Not disclosing fees beforehand feels deceptive and unprofessional. I would recommend that future patients ask about all costs before receiving care.

Wish I remembered everyone's names but everyone here is SO sweet & friendly!! I had to get a toe…read morenail painfully removed & they were so caring & helpful & made me feel so much better about the situation. 10/10.

I seriously want to hug everyone who works here. I came in with some of the worst pain I've ever…read moreexperienced- and as someone with a very high pain tolerance that says a lot. I was so bad I was in tears- Dr Thomas and Alondria were so kind, patient and caring with me. They were making me laugh and taking my mind off how bad I was feeling. Even a few Hours later I called to clarify some instructions on the medication and the front desk girl was amazing as well!! This staff deserves all the stars. Thank you thank you!

Dr. Lemoru is amazing. She understood our life style, without judgement, and taught us how to…read moreadjust our lives with our current medical ailments. She is amazing. I ask an insane number of questions, and she stayed and explained everything thoroughly . She made sure we understood and knew what to do after our visit. Background : we found her after an emergency room visit. We have no insurance, but are willing to pay cash to see a doctor. She is very affordable, and good.

well ! they don't even answer their phones , I dial all the extensions and left voice messages…read morestill no response

Went in at 2am for a kidney stone and the staff was nothing short of amazing. I had a little bit of…read morereaction to the pain meds and they would not let me rest until they knew I was safe. They then left me sleep for another 3-4 hours. Can't say enough about how well they treated me.

Friendly staff, short waiting times, and they do inexpensive in-house labwork. Nice atmosphere!read more

This place is awesome!!!…read more Ok it's a doctor's office so let me tone down the excitement of the place. THE LOCATION Frisco... Off Main St. & 423. Pretty much in between a Circle K and a Sonic burger place on the southwest corner. PARKING Adequate parking in the front. THE PLACE Nice waiting room. The young lady working the front desk was wiping down pens and the front counter. They're all about sanitation over there. THE STAFF Friendly. Even the doctor. No ego or god-complex with him (I'm speaking on MY experience with the doctor on duty that day). The doctor was very patient, very knowledgeable... and answered all my questions. He knew what he was doing. WHAT TO EXPECT Quick tip... Check in online. Fill out all the forms and you'll be contacted when they are ready for you. THEN you can make your way to the location. Don't do the check-in in the parking lot OR expect to just walk in (unannounced) and be seen. If it looks like they're pretty booked, they'll call you to see if you want to be transferred to another office location. You'll go in (when they're ready for you), they'll take care of whatever copays or payments you need to pay. You may have to fill out a COVID form ("Were you out of the country?", etc). You're seated for about five minutes and you're called in. You're weighed, they take your pulse and blood pressure, as you a few questions and the doctor comes in to see you. Pretty straight forward. In and out. OVERALL They're on top of their game. I highly recommend this place if it's the weekend, you can't get your regular doctor, or it's not a true emergency.

The most ridiculous place that has ever opened in the United States! We woke up to a charge on our…read morecredit card at 4:23 am for $25.00 today on Jan. 6, 2026, and the last time we were there with the most awful service was December 19th at 2pm. They are not open to charge our card and this is absolutely absurd. Absolutely crooks. My husband and I arrived at Care Now Urgent Care on December 19 at approximately 2:15 PM. We checked in at the kiosk, completed all required paperwork on our phones, uploaded insurance information and IDs, and received multiple confirmation messages. We were assigned number 7 in line, with an estimated time to be seen around 3:17 PM. Shortly before that time, the front desk informed us that we were not checked in, despite the electronic confirmations. We were then manually checked in, and our wait time was reset and extended by approximately one additional hour. During this period, we also began receiving post-visit surveys, even though we had not yet been seen. While waiting, we observed several front desk interactions that were concerning. A receptionist laughed at an upset female patient and publicly stated the reason for her visit ("drug test") in the waiting area. Another family experienced repeated delays because intake paperwork was sent to an incorrect phone number, despite the issue being communicated multiple times. We also observed inconsistent patient call-back order. A White male patient was escorted to the back shortly after arrival, while a Hispanic male patient who appeared visibly ill and experiencing difficulty breathing waited significantly longer without progress. Additionally, we were initially informed that we owed a $40 specialist copay instead of the $25 urgent care/primary care copay listed on our insurance, which required clarification and added to the confusion. Although we were eventually seen, the total time from arrival to completion extended over several hours, far beyond what was communicated or reasonable. I have over 20 years of experience working in healthcare, and the front desk operations during this visit reflected poor communication, ineffective intake management, and a lack of professionalism. This experience was disappointing and warrants attention from management. If you don't like a certain race of people at least know your job!

This place is a joke. I came here because I was having abdominal pain. I know it wasn't serious,…read moresince it occurs occasionally, and my GI usually gives me some meds to calm it down. My sister drove me here, and the physician that I saw made it seem like I was going to die. She spoke to me for 3 mins before forcing me to go to LegacyER down the road for a CT scan. The CT scan came back normal, the ER doctor gave me Pepcid to calm the pain, and I paid $500 for the ER. To think that I wouldn't be charged here because they didn't help me at all-- I just got a bill from them because "the provider spoke with me". I came to urgent care first because I did not want to pay the high ER bill, but now I have to pay for BOTH without answers. This was the first place in-network close to my work so that's why we went here. I can't believe they charged me $75 for the provider to tell me to go to the ER. We filled out the paperwork online, and they never sent an email or anything about this bill. I received the bill on 4/18, saying that I have 4 days to pay or else it'll be late. What a joke!

This practice is truly amazing and so well run. I was blown away again at how accommodating and…read morehelpful everyone was. My daughter was sick with a virus but got an IV and antibiotics in under an hour. That doesn't happen at most places!! We won't go anywhere else!!

I received the care I needed. The doctor listened and was very efficient. Great experience with…read morevery little wait time.

Unfortunately seeing a PA is not for the sick. The times provided at check in are completely…read moreunrelated. This board has remained unchanged for over 45 minutes and the cell phone and email service doesn't provide confirmation of check-in (which is allows the to avoid accountability) for times posted. But we enjoyed shopping at Target which is where this location is stationed. Ugh on to Swift Medcare since they provide online appointment times (not estimates) and process as a Primary Care physician for insurance.

I only visited this care now because Wks'comp had it on there list of preferred places…read more Front desk staffs and nurse in the back, had beautiful bedside manners. Their personalities were Kind, caring and pleasant. The Dr. I saw was super pleasant, and very helpful, no complaints. With that out the way, wait time was a total bummer, but I guess it was one Dr. Working. Overall my experience was good.

Visited to have a fingernail drained, waited three hours, took him 20 seconds to drain the finger…read moreand then was supposed to be calling in medication to avoid an infection but that was never called in.

They were amazing, sad to find out they are not in my network, especially after having my visit…read more Grateful to all the staff from the front desk to the nurse that drew my blood and lastly Anna. Thank you all for caring.

I had been going to Total health Primary care since its inception. Various different locations. I…read morehad a big issue and contacted the owner in Austin Texas when it was started. They said they were having growing pains so I gave them another chance. The staff is very unprofessional and very lazy. I'm surprised they have lasted in business this long. Several people that I have spoken to say they would never go back there. I gave them one last chance but never again

Great hospital, Had a friend who had a baby here…read more Nice and friendly people who helped us

I called in April of 2025 to let them know I just found out of was pregnant. They believe my due…read moredate is aug 2025 amd said not a single doctor can see me for prenatal all booked So basically just show up at a hospital without having ever seen any doctor n just expect one of these random doctors deliver me. Wow so dont see a doctor n just show up to a hospital when my water breaks. Or try another city Why im in frisco and what if they all say the same thing. Nobody wants to work. I have the best private insurance ppo money can buy yet baylor scott bucks! Hoping to deliver at pga once opens but again w who and no doctor. U know im gonna be missed when I walk in the hospital!! So expect my funky ass attitude