My brother has been in JKV Assisted Living, JKV rehab and now he's been in JKV Care Center for many…read moremonths. He has received excellent care from all 3 areas. John Knox has a great reputation in the Lee's Summit community for a reason. All social workers, directors of nurses, nursing staff, housekeeping, maintenance and cafeteria workers go above and beyond in the good care they provide. And it's all because they care. I've not been shy about expressing my brother's needs and my concerns. I always receive kindness and appropriate action from everyone. My family is very blessed that JKV is caring for my brother. Sincerely, Debbie Brummel

DON'T BUY IN... Save your money and keep your future options open…read more Independent Living at John Knox Village is very satisfying for most residents. On the surface, the atmosphere and grounds are very inviting and conveniently located near shopping areas. As time moves on, however, and assisted living and/or nursing care become necessary, the risk is high that the policies and conditions will disappoint. For example, transportation and activities at the Assisted Living facility, once plentiful, have diminished over the years. The Skilled Nursing Unit at the Care Center, especially Long Term Care, is delinquent with missing medication dosages, very long wait times for call buttons, and high staff turnover, resulting in confusion of dosages and patients. Hearing aids? Staff is commonly not aware of how to insert them or the need to change batteries. Weekends are especially devoid of clinical help. Administration operates on the bottom dollar. They squander resources needed for reforms and additional help so they can build and market to attract new residents. Instead of buying in and paying for future care in the Care Center, parents should carefully invest that money so that they can move to another facility should they become unhappy. Buying in is like buying futures in the market; it is gambling that the future care will meet the needs. The sales pitch is seductive, promising great things that simply do not meet reality. There are PROS: amazing volunteers, without whom JKV would be truly substandard, and the residents, who are very sweet and friendly.

The worst Senior Skilled Nursing facility. We had our Mom…read morethere and the staff and food were terrible. Consider other facilities before you go to this one.

Solstice is a beautiful community that offers a thriving, safe place for seniors. They offer…read morerestaurant style dining for all 3 meals. Offer a variety of activities & outings. The management team truly cares about the residents, and it shows!

4/25/22 So…read moredisappointed in the leadership here now. This morning the Executive Director absolutely lied to me. Over the past several months it has become apparent to several residents and their families this isn't a good facility to live in & we're moving our loved ones out en masse. My family has had older family members here for years & it's very sad to see what it has turned into. The current team probably does a great sales presentation to prospective residents and their families. But as far as trustworthy & competent leadership, please look elsewhere.

Horrible follow up and communication. Head of nursing staff is rude and combative with residents…read more Do not by the rosey picture they paint to get you to sign up. in still not sure what services were ever actually completed compared to what we paid for horrible service, horrible environment. Im so sorry i put my mom here. they fooled me for awhile

Our mother was placed there in the memory care unit specifically because the manager promised us…read moreshe could stay there until the end. Two years into it her disease progressed and we were given a letter that we had 30 days to move her somewhere else because she had reached a level they were not equipped to handle. Therefore, it is clear we were mislead from the beginning when they told us she could stay until the end. Had we known that up front, she would never have been placed there. We felt betrayed.

My mom has been there since 2012. We really liked that it was a small community and had a warm…read morefamily feel. Although through the years there have definitely been issues. There has been a lot of turnover, the cleanliness of the place was not up to par. Laundry was an issue, as well as the food! All of the staff we loved quit and several residents moved. We hung in there because my mom likes it there and every place has issues. True, some more than others but what is different about Homestead is they were aware of the many issues and trying to fix them. Recently, we got a new LOCAL Regional Vice President. And she is very experienced and involved. We have formed a family council and she has been at our meetings. Which is not the case with other facilities. I have to also say that she has gotten more done than anyone has in the last few years! It is wonderful. She has brought back several wonderful past employees. And has hired a new chef. They are working on the menu to include several items to choose from. Fresh soup of the day, not canned! A waffle station as well as an omelet station. And in the spring, renovations should begin to bring the facility up to date. We are finally moving in the right direction! I certainly would not rule this place out for your loved one. The one thing I can give 5 stars to, is the activities director!! Wow, is she wonderful. The facility has a new van and they go on several outings, lunch bunch and more. Lots of activities! I still believe that Homestead will be the best it ever has been and there will be a waiting list to get in.

Everyone here was so nice and helpful. The Facility looks clean and well taken care of. And Traci…read morewas also very delightful and amazing!!

I'm very disheartened. My dad is on dialysis and he's missed a few sessions. I called several…read moretimes to address the issue and Carnegie will not call me back. . It's obvious they do not care about the patients!!! They do not have voicemail either. What type of facility treats patients and families this way!

My Wife and I where guest at the Stories Restaurant in Lees Summit for Lunch this past Friday. We…read morehave to mention that the lunch was excellent, but what really stood out was the service. Amber our server what really excellent, Prompt, very cordial. She had the prettiest smile on a gorgeous face that could not be duplicated. I say this as it wasn't just present during the service. As she walked around it stayed there. It was the sign of a very happy employee who just made sure that everything was perfect. If I were her employer I'd be honored.

last year I stopped in at a local pharmacy near JKV, and an employee berated me because I worked at…read moreJKV. She told me they (JKV ) directly contributed to the death of her father. At that time, I really didn't understand, and thought it was probably all in her head but after working 2 years there, and seeing how management encourages and supports a hostile , incompetent, and bullying work environment, I now see that she was more than likely telling the truth.