I have been a client for 18 years, 2 chihuahuas, one poodle, one big yellow cat, all well cared for he is a skilled practioner. He put down the poodle, no issues. The day the cat was dying I called to take him in for the final curtain. An extra charge for 'emergency', the cat died in the garden while I was preparing him for Caring Hands. I thought that was unkind and disrespectful after all those years. I got a new cat from the shelter. She has hot spots, so I swallowed my resentment and called for an appointment. A 'deposit' was required because she is a 'new' animal.. It is 2026, I have been a client since Dec 2008. There are others, the Humane Society, Cares 4 Paws, Caring Hands, so much for him. He is good but not that f-good. read more

Get rid of the staff, and the Vet in charge! That's how they can improve. I went in because my puppy had an ear infection and to get his nails cut, the staff took him in the back and 10 minutes later they brought him back to the room where I was waiting, my poor puppy was gasping for breath,he kept pacing and he wouldn't let me comfort him and then he through up all over the floor. It broke my heart, I started to cry and asked them "what did they do to him back there?" Nobody said a word. The vet came back in and said to get him a tranquilizer and then gave my poor puppy a shot to calm him down. After a few minutes he finely started to calm down, and all they said is, "from now on your puppy needs a setitive before he gets his nails cut" I was furious! Then I was told to "pay at the front desk." I couldn't believe that I was charged over $300.00 dollars, because they had the nerve to charge me an outrageous amount for the shot they had to give him and in my opinion for using excessive force on him to cut his nails, and whatever else they did to him in the back. I will NEVER take any of my animals back to this Vet's office again. read more

Caring Hands Pet Clinic - Veterinarians Near Me - Santa Maria, California

I had a dog emergency. My boy was having horrible seizures and needed to be put to sleep. They were very caring and quick when I arrived. Great service and assistance from all the people there during a heart breaking time. read more

A Wonderful Family Business and Staff of highly trained "Animal Lovers". My Schnauzer mix (Benny), had 2 successful surgeries with Dr "K" and will soon be 12 years old! This Team at "Caring Hands" has him living his best life... I highly recommend this business with a beautiful new office and a large parking lot just for us pet owners !!! Their new building location is very visible on Miller, just North of Betteravia. My Benny is a 'very bad patient' but his tail wags whenever we go in for his visits!?! #Trusted and Thorough Caring Hands read more

The vet is amazing! To the point and very kind, he explains things very thoroughly and left me with no questions! The staff on the other hand seems a bit unprofessional and untrained in customer service. read more

The so-called "vet" named Dr. K is very mean! His comments are rude and he laughs after saying them as if they are jokes. He doesn't seem to have any sympathy or empathy at all. Super expensive as well! Do yourself and your pet a favor, take them somewhere else. read more

I've been meaning to write a review for this place for quite a while. A few years back my dog had a large open wound. I called her normal vet and they couldn't see her for a week. A WEEK! I called every vet in the area and each one asked, "Is she an established patient?" When I told them no, they replied that since she was not an established patient they could not see her for a week. Caring Hands was the only place that could take her that day. They were kind, loving, affordable, and I was so grateful for their ability to see her on such short notice. I even trusted them to perform major tooth extractions. Regretfully, I used her previous vet for her upcoming vaccinations and vowed to never go back to a place that I did not respect; for multiple reasons, not just because they could not take her in when she was in need. Caring Hands became my full time veterinary clinic. Each visit we were met with the best care I could ever want for my dog. My girl has since passed, but I have finally convinced my daughter to come here and give up on using a vet that strung her along and never healed her dog's multiple health issues. Trust these people. They are awesome. The doctor is so nice and loving to the pets. The technicians are also very friendly and helpful. read more

Caring Hands Pet Clinic - Veterinarians Near Me - Santa Maria, California

We take our family pets to Dr. K. He is knowledgeable, informative, as well as caring. Dr. K and his staff are also caring, kind and helpful. We appreciate finding this Veterinarian Doctor and his practice. We highly recommend him. read more

I wanted to add to my review about this Vet. I should have listened to my dog. Every time I took him to the see doctor Farshid Kiaei he would growl and try to bite. He was trying to tell me something. When I took him to another vet he was just fine, he never tried to bite this new vet. By the time I found out he had cancer it was too late. This vet did nothing to help him or me. I asked for some tests or something to be done, all he could do is blame me for my dog gaining weight, when in reality it was a liver tumor that was growing. He never put anything I asked for in the medical records. He completely ignored anything I wanted. All he could do is brag how he never took vacations and really wanted to. Now he is building a nice new building to move his practice into. I am scared for other pet owners. I guess they need to learn for themselves. I hope this review helps someone. read more

I took my 15 year old Lucy to this vet. Lucy has been sick for a few days and now she doesn't want to eat. The vet doctor Farshid Kiaei said Lucy needed to have emergency surgery because her uterus might have a severe infection or she will die, and that the surgery has only a 60% chance of success, meaning Lucy could easily die during the surgery. The vet wanted to charge me nearly $2000 for the procedure, he said it could be even more because Lucy will have to be at the hospital a few days, I told him we could not afford it and that we want Lucy to be comfortable her last days with us and let her peacefully transition at home, the vet got angry and threatened me, he said he was going to report me to the authorities and to Humane Society if I let her die like that. I felt disgusted by his manipulation and the tone he used. I left read more

Caring Hands Pet Clinic - Veterinarians Near Me - Santa Maria, California

Seems to be a good vet. Nice office staff, Convenient location, fairly easy to get an appt, read more

It's been over a year since Dr Massey's departure March 1st 2018, and both my dogs have continued with scheduled shots and diagnosis with regular check ups. I have to take my younger pet for monthly shots for his itching. Previously we had tried apoquel but it got him sick so we tried cytopoint and now I'm very happy with the results. Dr. Kiaei and his staff have been excellent in service and Dr. Kiaei's expertise with medicating my pet. What's nice is that we get email and text messages from Caring Hands about appointments or scheduled shot reminders. I'm relieved we have a good Doctor that will provide results. read more

Not sure why all these negative reviews. Had no problem here. Staff is friendly, Dr. K was thorough, friendly and cracking jokes. Recommended. read more

Caring Hands Pet Clinic - Waiting area - Veterinarians Near Me - Santa Maria, California

Nothing but good things to say about both Dr and his kind staff. Every time I've had a concern about my puppy they always try their best to get us in same day to address my concerns. Thank you for all your help. read more

Great place and staff ! I love how small and very caring each and every member of this clinic with on my first new puppy. I know he's taken care of and with good , knowledgeable staff ! The best part is they're open on Saturdays! read more

This place is absolutely the best..! Kaylin is amazing, best customer service ever! My Toby cat came in for a dental teethe cleaning, and we all know how stressful that can be on our nerves... Kaylin, bless her heart.. made me feel so cared for, and she was so great at keeping me updated on my beloved pet. (Toby) I will refer everyone here, this is a great place to take your fur babies! read more

I cannot express how nice this clinic is!!! So happy they could see us because we just moved here from Vegas. Amazing staff, wonderful doctor!!! So glad I found this place !! read more

I've taken several pets here. Each time, the staff is very kind and informative. Dr. K answers all my questions and explains everything. Affordable vet and also shows he cares. Big Plus, they honor our veterans by having a veterans discount,I havent gotten that anywhere else. read more

Nope! This "vet" is horrible to his patients! He treated us poorly and our bill cost over $700 and we never REALLY found out what happened! Had to demand to see xrays I paid for and all other blood test info they just didn't care to inform me unless I asked. This guy has become a quack who just wants to dope your pet up with medicine so he profits from it. He was so mean and showed no empathy or emotion to us or our sweet pet. Straight up COLD. read more

We're actually very satisfied carryover clients from the business change a number of years ago. We've been bringing our dogs in for the better part of 8 years now, possibly more. The scheduling seems to be right for us, never more than a few minutes in either the lobby or the exam room. We usually bring our whole pack in for nail trims, and they get done quite quickly. We have an old dog without an aggressive bone in his body (put together by a committee, has at least 3 breeds in his lineage), a younger dog who is a bit dog aggressive (terrier breed / rescue) and a second younger dog that's nervous about everything (chihuahua / rescue) - and they all get treated well. The staff is professional and obviously cares about what they're doing. Dr. is amazing, and quite funny with the dogs. All around good experience. read more

The veterinarian didn't answer any of my questions directly, nor did he ask me nearly enough about my dog or our routines. Yet despite not knowing anything about us, he managed to also be very judgmental. This is the second or third time I've been to see him with my senior beagle, with a year or so between visits. Every time worse than the last. Plus yesterday I called the office after I left to correct my dog's age in their system, since they had her age as 2 years younger than she is on my receipt, and the secretary would only agree to add 1 year. Ummm, I think I know how old my own dog is?! Just weird. Anyway, the nurse was very sweet and capable, so that's why I am giving this place 2 stars. read more

I brought my dog here because animal clinic of Santa Maria was not allowing owners to go inside with pets due to Covid. My senior dog has been coughing for a couple years but had gotten worse. Had x rays and blood work done over two visits. The doctor had prescribed an anti inflammatory pill for her arthritis in April. When I called to get more in December I was told she needed to have another examination. I asked why when she had just done blood work but was given a vague answer. I requested my written prescription(which I was never given) and was told there would be a $10 fee for it. I have written the state veterinary board regarding my rights to a written prescription amd waiting a response. I think it is unethical that I was not given a copy at time of service or upon request. This doctor wants you to buy medications only from his office. read more

Been seen here three times: 1) acute visit, 2) wellness exam 3) scheduled procedure. Price can be anywhere from average to steep: $55 for a wellness exam and $700 for dental cleaning is typical; however quotes for urinalysis ($100) and blood work ($100-175) are higher compared to other clinics. Responsiveness and friendliness of the front staff is good. Always got prompt replies when I emailed or called. Getting information accurately is an issue. I got different information from the vet tech VS. front staff when I called to get information about the pre-op. Not anything unsafe, just inconsistent. I also did not like how the vet didn't answer all my questions or explain the procedure/anesthesia during the dental consultation and instead made jokes in response. Overall, I would have appreciated more thoroughness, but otherwise the pets came out alright and I believe he did a good job in terms of providing appropriate veterinary care, so can't complain there. read more

Very professional and caring staff! I just got my dog and took her in for a check up.

DO NOT GO HERE, This man who calls himself a VET is a Quack. He overcharges for his treatments and wants you to buy his concoction of medicine that are lethal to your pets. He will never give you a prescription to fill at a REAL pharmacy. And he once told me that I would have to continue to give my cat a certain medicine and I could only buy it from him. The audacity of him is despicable. Also, he makes up additional treatments for your pet that is not required, it's jut his way of making more money off of you. read more

The clinic seemed to just be hungry for money. I've been there a few times and at first it felt like they were friendly, but over time, it just seems like they wanted my money. For a place that is also supposedly LGBT fridndly, they kept commenting on my dog's pink collar. After visiting the clinic, my dog got an ear infection and they would even exaggerate that they had to flea bomb the back room when my dog had no signs of flea scabs. He was no infested by fleas as they said and probably just blamed it on my dog to get more money. read more

I have a 12 year old cat I adopted from Goleta, they said he had a few health issues that will stick with him for the rest of his life. Brought him here and the health issues have nearly disappeared within 5 months!! Reasonably low cost, offers discounts to students, vets, & seniors I believe. They remember me after a month of not seeing me and my pets name! Extremely caring people and VERY honest people. I trust their word and there's no judgement when I say I don't want to do something. Love the staff absolutely amazing people! read more

First I would just like to say the front desk staff and vet techs were very kind and empathetic to us so this is in now way a reflection of the entire staff. However the doctor was what really put me off. This morning I took my 7 month of puppy in because he ingested socks and had vomited them up this morning and yesterday. So we took him in to make sure he had no more socks or objects he ingested. Everything seemed fine and dr recommended X-ray and blood work and we opted for X-rays to be done. They sent X-rays to radiologist for further analysis. Dr came back to report that the radiologist had seen a foreign object and recommended surgery or an ultrasound and the dr heavily pushed the surgery as if it was an urgent emergency so we thought that would be best. He was very odd in his demeanor and was very manipulative even saying he was going to perform the surgery on his lunch as if he was doing us a huge favor by doing his job. We had even signed papers for cost of surgery when the dr mentioned "if he found something" our dog would have to stay over the weekend at the hospital. I asked what he meant by "if" since I thought that had already been determined. He backtracked and mentioned the ultrasound again saying that there "might" be something. Why would you be okay with having a major surgery when you're not even sure that something is in there? We didn't want to subject our puppy to surgery on a chance there was something there let alone pay the 3k+ they quoted us for the "exploratory surgery" as the doctor said. We then decided to get an ultrasound, and when I was given the report from the radiologist, surgery was never even mentioned in the chart! So we went to get an ultrasound with radiologist that vet and low and behold there was absolutely nothing, no foreign object at all! This dr was perfectly okay with doing an open surgery on a 7 month old puppy and for what? The money? I was so disappointed and glad we got the second opinion. Please do NOT go to Dr. K. read more

Dr. Kiaei and his awesome staff have been wonderful with my personal pets since taking over the practice... and now Dr. Kiaei is starting to see the rescues from Central Coast SPCA also. He has caught health concerns that other vets have missed, and I am thrilled with his knowledge and thorough exams of each one, even on simple vaccinations. Every day I drop off my large shepherd for daily treatment, and every day I am grateful to them all for the very special care and consideration he receives. Naturally I like to think Rocky is the best dog in the world, but they actually tell me how they enjoy his visits, even though he can be a bit overly enthusiastic. Thank you all for your wonderful attitude and friendly smiles when I come in!! read more

Caring Hands Pet Clinic - Veterinarians Near Me - Santa Maria, California

I brought my new puppy in for a check up and to make sure he had all his shots, and to get him flea medicine. The doctor was very friendly and answered all my questions. It was easy to get an appointment, which I like. They've also been very kind when I've called to ask with other questions. Easy and good to communicate with, and are on top of it when I request a refill for medicine. Thank you! read more

Best pet visit we have ever had! New vet and staff! Could not be happier with our most recent visit! We have been to 3 different other vets in town as well. I decided to stay with this one and I'm really glad I did, especially with the new veterinarian! read more

Caring Hands Pet Clinic - Veterinarians Near Me - Santa Maria, California

My three month old kitten Phoebe had to be checked out by a veterinarian and I called every office in the area. This was the only place that actually asked what Phoebe was being seen for. She had hurt her paw, it was swollen and she was limping. They got her in the next day. The office was very clean and the staff was great. Everyone was very caring and kind. Dr. Kiaei called to check on Phoebe days after the visit. I will definitely be using Caring Hands for all our feline needs. read more

Caring Hands Pet Clinic - Phoebe is feeling better now - Veterinarians Near Me - Santa Maria, California

What a sham. I brought my dog in for vaccinations and was told a wellness exam was required for new "patients". The wellness exam consisted of the vet looking at his teeth and poking him in the back. Which took all of 10 seconds at a cost of $55. What kind of wellness exam is that. I also had to hold my dog as the vet gave him his shots. Totally unprofessional and like I said, a complete sham. I came here because I moved to the area and was looking for a vet close to home but I'm never coming back and will return to Pismo Beach Veterinary Clinic where they provide excellent service and actually care. read more

This place is wonderful! I'm new to the area and found this vet based on the positive Yelp reviews. They were able to give me an appointment the same day, I was worried about my chihuahua because she had a hot spot that was really bothering her. The staff is very kind and they treated my little pup like their own. Dr. Massey spends plenty of time with you and your pet, explains everything thoroughly and you don't feel rushed. I've experienced this at a different local vet and I didn't appreciate that. If you want to make sure your pet has the best care, I would take them here! read more

It's a good place for like X-rays and stuff the vet said that my dog needed a c section because it was too big but they just wanted to make an extra buck at the end my dog gave birth to a tiny puppy. read more

My cats tail got stuck in a closing door. It was within minutes of clinic closing. He not only let us being her in, but stayed and did full surgery. read more

I won't go anywhere else! Took my bulldog to have emergency surgery! Surgery went smooth! Staff kept updating me on how she was doing. Dr. Was very professional! Again, I won't go anywhere else! I love the one on one attention and I get it here! read more

Questionable sanitary practices result in nightmare for dog owner. Ever wonder what could possibly go wrong at the Vet?.... My mom took her perfectly healthy dog to Caring Hands Pet Clinic (CHPC) for a wellness check, required to get a prescription for flea meds. A few days later the dog became stressed, drinking excessive amounts of water and urinating throughout the house. The dog was taken back to CHPC and was diagnosed, treated, and billed $500 for a urinary tract infection (UTI). My mom is now out a total of $760 plus a house full of stained carpet when all she wanted was flea meds for her dog. She's a 94 yr old widow surviving on social security so $500 is a big deal. I called CHPC to question why she should be responsible for the entire $500 UTI bill when the UTI was likely contracted at CHPC . I was met with arrogance and dismissiveness - essentially if I can't prove the dog got the UTI at CHPC then CHPC bears no responsibility. This is a 15 yr old dog that doesn't leave the house/backyard nor comes in contact with any other animals. Being dismissed is offensive and speaks to how CHPC views and does business with the community that supports it, but the bigger issue surrounds CHPC's procedures in place to ensure infections are not transmitted between animals. This episode highlights how a poorly run business with poorly trained staff can have serious consequences for a pet owner. Thankfully there are many fine alternatives to CHPC. read more

We used to love this place when Dr. Massey was there but it has been nothing but horror since she retired. This new "Doctor" Farshid is a total hack! Took my dog in there for lethargy, loss of appetite and a slight limp. No one even bothered to take her temperature!! During the exam he did not bother to check between her toes or the underpad of her foot. Seems like he just assumed because she's a bit overweight that she has some soft tissue issues with her shoulder. He tried multiple times to get me to shell out more money for x-rays. He did not bother addressing any of the other symptoms I had brought up, like her loss of appetite, lethargy, or change in behavior. When I got home later, I saw that she was limping because she has a biiiiiig cut on her toe pad that would have been clearly obviously seen had he just bothered to look at her toes like any sensible person would!! Doesn't take any fancy medical training to look at toes and the bottom of a foot if something is limping! Pretty simple concept. I called to voice my concerns and he calls me back and ARGUES with me like a child, completely unprofessional and rude! He tells me he doesn't want clients like me there anyway and refuses to refund me or even apologize for his obvious mistake, even though now I have to take her to another vet to have the actual issue addressed by someone who's qualified and cares! I would highly recommend and urge that if you care about your animals and $$$ to find a new clinic. DO NOT GO HERE ANYMORE!!!! You're welcome to delete this comment but I'm just going to continue to leave it every single day because people have a right to know!!! read more

PET-OWNERS BEWARE! We brought our 9 week old Boxer puppy for an exam. Was immediately concerned about the 1st appearances, looked like a low budget clinic, concrete floors, felt like I was at the animal shelter. It was very hot, had fans but no AC which had me concerned if we had to leave our dog any length of time for surgery or spaying etc... Waited in the hot exam room for over 1⁄2 hour. Dr Farshid performed the exam and advised me of a couple shots should be done and flea and dewormer medication. I agreed to the shots I had told him the breeder gave Panacur & Albon and he seemed offended and said "you need to trust the doctor not the breeder" Instead of helping me understand the pros and cons of the meds he was advising, he says, you need to make up your mind, I have another room to attend! I was shocked! He never even finished the exam, he did not listen to her lungs, did not listen to her heart, did not check her ears and did not hear my concerns. Our breeder is of very high regards and has many years experience and is registered and recommended by the AKC. She is not a vet but probably has more knowledge about Boxer health, diets, and preventive measures and definitely has more care and compassion than this so-called veterinarian. As you can tell, I will never return to this not so "Caring Hands pet clinic"! read more