We moved here from Seattle in May 2021 and after a brief adjustment, we've been very pleased…read more Housekeeping alternates from changing our bed linens, to a thorough cleaning of floors, dusting and cleaning both bathrooms. Employees are well trained, friendly and efficient! Initially, the dining and kitchen staff had vacancies, but that has changed. Daily continental breakfasts are provided, with Wednesday offering a variable of scrambled eggs, bacon and sausage. Every other Sunday a hearty brunch is provided and is excellent! The evening dinner is also provided in the Dining Room. Depending upon personal preference, a menu is completed the day before and returns to the kitchen. Staffing can alter whether it will be a buffet style or seated dining. Soup, salad, entrèe, and a variety of sides and a dessert is included as a part of the monthly rent. Access to Doctors Making House Calls, Legacy Physical Therapy, a gym and a heated pool are also available on site. Clubs range from Book Clubs, Veteran's group, off campus events, etc. all add to create a thriving environment!

My dad was a resident in the independent living community at Waltonwood for six months, until he…read morepassed away. He loved it. The staff is exceptional, always friendly, always treating the residents with courtesy, respect and affection. The residents go out of their way to welcome newcomers and help them acclimate through an ambassador program. I often joined dad on Friday afternoons for "happy hour" in the cafe. Although he didn't drink, he enjoyed a glass of cider and socializing with other residents. I made as many friends as he did and really enjoyed visiting, especially for concerts, special events and dinner. Highly recommended.

My dad was in the hospital with Heart Failure and Senior Helpers was aware of this but they still…read moresent someone to the house even though we were not there and they knew of the situation. They charged us for the day because they said we didn't cancel the caregiver but they knew he was in hospital. They also charged us for an amount of hours that we have never used for my dad for an any given day. Below is the nice email I sent to owner, Ryan Murray and after multiple calls and emails, I still have not received a call back nor email and it has been several months. So disappointed in the level of professionalism . It's not even about the money at this point, it is the lack of care and respect as I have never experienced an owner or organization not communicating with their customers. I am in the customer service business myself and I would never treat my customers like this even if I felt they were wrong. ------------------------------------------------ Dear Ryan- I'm reaching out because I'm genuinely concerned about how long it has taken to hear back from you. This isn't the level of communication I expect, especially as a customer. You also know that we have never had anyone here for seven hours straight. I can understand being charged for our usual three to four hours, but seven hours has never happened and doesn't feel reasonable. I want to be fair, and I'm sorry this situation has become so frustrating, but communication is a basic expectation. Responding to calls and messages is the first step in good customer service. I work in this field myself, and I would never leave a customer without a response, regardless of the situation. It's simply not professional, and it feels like you're not acknowledging how concerning this is from our side. ---------------------------------------------- Again, Ryan Murray, never responded to the above email. Ryan, you have to do better than this going forward if you want to have a business in the future. This market is too competitive to not act kind and professional.

I have been using the same Senior Helpers now for the last 14 months. As I am in a wheelchair…read morealmost full time, I have needed additional help in my home just to give my wonderful husband a break from being a full time caregiver. I use the helper 2 times a week for 4 hours each time. This lovely person, Natacia, has been an additional light in my day. We have so many similarities in our personalities, that I couldn't believe my good fortune to welcome her into my life twice a week. She has been such a positive influence, she has been able to help get me to doctors appointments, to swim at my local pool for exercise, assists me with bathing, grocery shopping, cooking, and has meticulously changed the linens on my bed every week. I can't say enough about the caliber of the staff at Senior Helpers. When my husband was too ill to care for me, Senior Helpers was easily available to step in for a few days to help out, until he was better. We are happily living independently in our apartment. We travel (cancel when we need to) and occasionally adjust our schedule with them and they always accommodate. We feel the additional help is well worth the expense so we both get what we need.

I called on a Thursday morning to inquire about home aide for my mother. after being transferred 3…read moretimes to get to the right person, they told me they would have the nurse call to schedule an assessment. When i did not hear from anyone after 24 hours, i called again that Friday afternoon and again was told they would contact the nurse and remind them to call. 24 hours later, I still have yet to hear from anyone. When and if someone does call, i would never use this agency based on the customer service i have already experienced.

I am working with PHC Home Health Cary location for 4 years as PCA and love my patients as my own…read morefamily. I highly recommended our company if your looking for kind, caring and professional stuff. Affordable family care services and definitely a great company to work for.

I had my 3rd hip surgery in September and required home PT and OT during my recovery. I was blessed…read moreto have Marvin (PT) and Taylor (OT) assigned to my case. Caring, patient, supportive and professional, they were a pleasure to work with and made a huge difference in my recovery. I would recommend them to anyone who needed home medical support like I did. (and my dogs liked them too! That says a lot!)

Brightstar Care of Cary has been a huge blessing to my family and I. They provide 24 hour care to…read moremy parents and it gives my siblings and I the peace of mind we need knowing they are being cared for so wonderfully! Stacey, Marisa and April are a great team and they make our family truly feel cared about! We have also had consistent caregivers which has made it so seamless and my parents have adapted really well!

I had a pretty subpar experience with these cleaners from beginning to end. I originally found them…read moreon Yelp and started talking about pricing. I sent them the size of my house and what I was looking for and they sent me a price. I decided to go with them because they were about $50 cheaper then the other cleaners I reached out to. When they got to my house they took a look around and said to do everything I requested would be almost double the price. I was not prepared for a jump that big so I told them I wanted to cancel and then they informed me that it would be a $60 cancellation fee. We then agreed for them to do as much cleaning as they could for the original price. I left my house and came back to a house that was in worse condition. They broke 3 of my blinds, took out a toilet seat screw that they couldn't get back in, moved big pieces of furniture and didn't put it back (office desk, tv stand, etc.), and left piles of dust in my house. I asked them to wipe down the glass in my shower again and without even trying they said there was nothing that they could do. Overall, my house was relatively cleaner but for the price and quality I would've been better off doing it myself. The one consolation was that they admitted to the things they broke and agreed to reimburse me for it. Response to business: I believe I was fair and accurate in my review. Your work did not deserve more than 3 stars. Your employees did not tell me things were broken, I had to search through my house to discover what was broken. That should not be required during a regular cleaning. Your employees broke 3 blinds. You would think after breaking one or two they would stop cleaning them and let me know why, but they did not. The toilet was 100% damaged by your employees. There were no issues until after your cleaning. I also should not have to vacuum dirt piles after your employees leave. I'm happy some your other customers had a good experience, but unfortunately that was not the case for me.

Sea Clean was responsive all the way…read more Yamilet and Paola arrived with a smile and all their supplies, ready to tackle the job joyfully! They washed windows, moved furniture, got into all nooks and crannies, and left my home sparkling! Thank you for the deep work. I will use them again and again!