I scheduled a deep clean for my parents home. The owners were incredibly responsive to all my…read morequestions, organized, provided all the details, policies, followed up, and made the process very easy. Now for the cleaning - my mother said the staff that came were pleasant, professional, hard working and took the time to get all the details. She was able to give guidance and preferences but she said they were great independently. They did the job efficiently. I got the oven cleaned and I did visit a few days after and it looked like a brand new oven. I also could tell for the rest of the cleaning like the bathrooms, hardwood floors that they did an excellent job. This was the third company I tried and it really was the charm!

I hired You've got Maids to do a move in clean of my house and a move out clean of my apartment…read more Scheduling an appointment was easy, I spoke to Brian and got scheduled quickly. They've always been responsive to either emails or phone calls. The great thing is the the notifications, leading up to the cleaning. I knew when the crews were to arrive so I made sure I was there to meet them. Both crews were not only on time at the start of the arrival window, but everyone was polite. They did an amazing job cleaning both my house and apartment... no surface was missed and with both cleanings, John, one of the owners came over at the end and walked through everything making sure it was done. Also they are flexible in giving custom quotes if you don't even need a whole house cleaned on a regular basis but the ability to add on things as needed. I am glad to be continuing to use their services for regular cleaning!

Formal Complaint - Poor Service, Property Damage, and Unprofessional Conduct…read more This company and its staff were disorganized, damaging, delayed, dismissive, condescending, unaccountable, careless, and overall highly unprofessional. I strongly advise proceeding with caution. My move took place on March 13th and was poorly executed from start to finish. A job estimated at three hours took well over six hours due to inefficiency and lack of coordination. During the move, my property was mishandled, resulting in a broken mirror and damage to the walls. Communication throughout the process was minimal and disorganized, with no clear updates or accountability. I was also charged an unexpected $500 overtime fee. While this fee was eventually refunded, the circumstances raise serious concerns. I was informed that a full refund would not be considered because, in the company's history, they "do not do that," and that as long as the move was completed, the quality of service was irrelevant. While interactions with Shayne (Branch Manager) were frustrating at times, he did make efforts within his authority and indicated that approval was needed from Ben (Regional Manager) to process a full refund. It was implied this would be approved, and Shayne appeared confident in that direction. However, once escalated, communication became inconsistent. Ben was unavailable, and this was later referenced as a reason for delays. When I spoke with Brian (CMO), the response did not reflect a thorough review. Instead, assumptions were made, the tone was patronizing, and there was no meaningful effort to resolve the concerns. At no point was there accountability, de-escalation, or empathy. This experience raises serious concerns regarding service quality, communication, and leadership accountability. Proceed with extreme caution.

this will be our fifth local move with MVM Toledo. they are reliable, efficient, hardworking and…read moretop notch. each member of the team sets a high standard for service! Would highly recommend! MVM Toledo should be your first and only choice!!!

We had movers today and they were fantastic from start to finish. Showed up on time, super…read morefriendly, and worked efficiently without wasting a minute. I definitely underestimated how much we had, but they took it in stride and got everything moved without any issues. Pricing was very fair and the service was top-notch. Would absolutely recommend!

Great movers! They made sure all my furniture was covered in blankets or plastic wrap, nothing was…read morebroken, and I was charged the quoted price. I would not hesitate to use them again in the future.

Wonderful experience. Quick. Thorough and great attention to detail. I would highly recommend this…read morecompany to the public. Best.

Everything went smoothly until it came time to pay--and that's when the problems began. Ramon…read morehimself came to our home to give us a quote. He saw the number of items we had and was told exactly where the truck would need to park. Despite this, when it came time to settle the bill, the movers claimed the quote only included FIVE boxes--when in reality they moved well over 100--and that the walking distance was underestimated (100ft vs. 300ft). A two bedroom apartment with only five boxes? Seriously?! They tried to up charge us by more than $700 at the very last second, after everything was already off the truck. When I called Ramon, he was nothing like the friendly guy who came out originally. Instead, he acted clueless, dismissive, and nothing like the guy I first met. On top of that, once we started unpacking, we realized some boxes were missing entirely, and our beige couch had been delivered with stains. They had wrapped the mattresses, but not the couch--an obvious oversight. When I complained, they offered me a laughable $50 credit. After pushing back, they grudgingly increased it to $100, which doesn't even begin to cover the hassle and damage. Between the attempted last-minute price gouging, the lost boxes, the damaged furniture, and the dismissive attitude, I would never use this company again and cannot recommend them to anyone.

Communication with Alex was great. He called half an hour before he arrived and arrived right at…read morethe time we agreed on. After a quick tour to show the areas we wanted cleaned, Alex shared his recommendation with me on what he would do. He did make sure to let me know he would be cleaning a smaller area than we agreed on and adjusted the price. He also told me that if we found any spots after his cleaning to let him know and he would come back out and take care of them. I highly recommend Alex because he was personable and professional. He did a great job in a timely manner.

The professionalism shown by The Carpet Doctors was awesome. Our older carpets were expertly…read morecleaned at a very reasonable rate. Those concerned by using unknown carpet cleaning companies need not worry, you'll be in good hands with The Carpet Cleaners. I will use them again and doesn't that say it all?

Arrived early for a quote, which was very competitive, and was able to do the work same day. They…read moredid excellent work, we noticed a huge difference and I highly recommend them.

Five star experience from start to finish! I reached out to Greener Steamer directly through Yelp…read moreand in a flash I heard back from Robert, the owner. He asked me a couple questions and was able to give me a price pretty quickly, which was extremely affordable in my opinion. A large area rug and my large three seater couch for $99. We made the appointment for a few days later, on a Monday afternoon and when the day came, Damon arrived right on time and was a pleasure to work with. I had all the furniture moved away from the area so he was able to get started right away and he was finished in under an hour. The results were great, particularly the couch. It looked so freakin' good. I had family in town a few days later that hadn't seen it in months and even they commented that it looked like a totally different color. I would definitely hire them again and I probably won't wait as long as I did this last time knowing how easy it was.

Using Brothers Gutters was the best decision we ever made. We are in our 70's so we don't climb…read moreladders anymore. We needed our gutters cleaned plus all the corners joints leaked causing the gable's stucco to fall off. We had the Neff Company repair the stucco. They are excellent as well. I was worried that no one would want to do the work because we were not buying new gutters. Also, our house requires a 20 foot ladder. First we called Leaf Filter, they wanted $8k (first they said $12k hahaha) and that was NOT including new gutters. They said all we needed was their gutter guard. We got Brother Gutters off of Yelp. Best company to work with. I have never had a more polite, on time (scheduling great), and fantastic workers. They know what they are doing. The price was approximately $750.

We had a gutter installed and within weeks, it was leaking in the middle and causing rain to get…read moreinto our screened porch. My husband tried on numerous occasions to call and email but no one returned his calls/emails. Over time the gap has worsened and with the heavy rains this weekend, our screened porch flooded. We have video on the rain pouring down between a gap in the gutters that was not properly sealed when installed. Stay away from this business unless you are ok with no follow-up if there are issues with the quality of the product and installation.