Toyos clinic was great, very personable and put my mind at ease…read more Staff was caring, compassionate and I was out of all appointments within 1 hour. Trust me, they are the best!

Went for an eye check. Ran some very thorough checks. He made a prediction about my need for a…read morefuture operation. He comes highly recommended did but I'll reserve 'final' rating/recommendation for when/if that pans out.

The best optometrist I have ever had! Clearly concerned with quality and patient well-being…read more Identified and appropriately referred my corneal condition. Good listener and works cooperatively with her patients. Always a joy!

If I could give MEA 10 stars I would do it! This was my first time at this practice and I chose…read morethem and Dr. Kessler based off the online reviews I found. I was still a little nervous about the unknown because while 99% of the online reviews were super positive people don't generally take the time to write about their eye doctors and every rating site only had a handful of reviews. Obviously, the positive reviews were spot on. Starting with the moment you walk through the door, you are greeted by super friendly staff. The tech who ran me through the battery of pre-tests on the eye machines (glaucoma, refraction, retina scan, etc.) was not only friendly but explained exactly what she was doing every time and what I should expect (flashes of light, blasts of air). I did have to wait a little long to see Dr. Kessler and, as I suspected, the "other doctor" was unable to come in as planned. It seems like that kind of stuff happens all the time in this crazy COVID world nowadays so I wasn't put off by it at all. Stuff happens. The wait was well worth the service I received. Dr. Kessler's approach to an eye examination was unique and gave me confidence in her technical abilities and desire to make sure my eye refraction prescription was spot on. They don't sell glasses so there is absolutely no incentive for her or anyone else in the practice to adjust you unnecessarily. As a 50+ year old, I have been opting in for retinal scans. Dr. Kessler was the first doctor who showed me the scans and pointed out and explained everything on it. All others simply said something along the lines, "I looked at your scans and they look fine." Nice to know, but I like to be educated and I think an educated consumer is a much better consumer. Obviously Dr. Kessler does as well. On top of all that, she was, by far, the most personable optometrist I have ever used. She was plain speaking, dynamic, friendly, and somehow actually made the exam, dare I say...FUN! I'm not saying you should dump your current eye doctor. If you are happy with your doctor, by all means keep your doctor. However, if there is any part of the practice you currently use that you do not like or are uncomfortable with, do not hesitate to give MEA and Dr. Kessler a chance to earn your business. They've certainly earned mine as well as the rest of my family's.

This past Thursday I had an appointment to see if I qualified for cataracts. Everyone was very nice…read morewhen I arrived at my appointment. The front desk receptionist was very cordial and nice. I did not have to wait that long for my appointment. It was probably about 10 minutes and then I was called back to one of the exam rooms. Jessica introduced herself to me and was very nice. She completed a bunch of tests and then we went back to another room and ran other test on another machine. She did have to dilate my eyes so they could make sure of my measurements on one machine. After recording all the needed data, Dr. Wynn came to greet and discuss next steps. He did inform me I needed cataract surgery to correct my long distance vision. He gave me other details about the lens and the surgery itself. I felt very comfortable talking to him about the surgery and all the information he was sharing. Karen helped me with my appointment date and explain the procedure to me and all the ins and outs. She also gave me a folder of information to read at my leisure. I was given the option to get the eye drops from the office and she asked if I had any other questions about the surgery. I appreciate the professionalism and how nice everyone was to me at the office during my appointment. I am looking forward to having the surgery and I trust Dr. Wynn will do an excellent job.

The doctors are all great, but it is impossible to get in contact with them. I have had an eye…read moreemergency twice within the last month and left messages. No one returned my call. This is unacceptable.

I always thought I might eventually sit down and write about my disappointing experience at…read moreClearview--and here we are. To be fair, my first visit was pleasant. The staff seemed friendly, efficient, and professional. Unfortunately, my second visit for a contact lens fitting was a completely different story. After my initial appointment, I waited over a month to be scheduled for the fitting. In fact, I had to reach out myself to find out what the delay was. By the time they got back to me, it was a new calendar year and my insurance deductible had reset--an expensive inconvenience. When I finally received the lenses, it was immediately clear they were not my prescription. I couldn't see at all with them in. I kept the packaging to examine it later, but the associate became visibly upset and demanded I return it without giving me a chance to look. When I asked for a copy of my updated prescription, they simply provided me the same one I had brought in from my previous doctor. No changes, no explanation. So what exactly had I been fitted with? I still don't know. Dr. Salley then informed me that if I wanted to try multifocal lenses that might actually work, I'd need to pay an additional $80. This was after already paying $130 for a "premium" fitting and follow-up. At that point, it felt like I was being strung along with no real plan to improve my vision. I've worn contact lenses for over 40 years--I don't need to pay for a fitting just to be handed the same prescription I walked in with, especially when the trial lenses were clearly not that prescription. Despite having vision insurance, I still paid around $300 out of pocket. Without insurance, it would've been over $400--and that's before the multifocal upgrade. On top of that, they pushed pairs of glasses that cost nearly $1,000. The frames were uninspired and overpriced, and I couldn't justify the cost, especially given the lack of confidence I had in their recommendations. To make matters worse, Dr. Salley's demeanor had completely changed between visits. On the first visit, he was pleasant and friendly, though he refused to even glance at a small bump on my eyelid, instead offering a referral to a surgeon. (Thankfully, the accommodating Dr. Google suggested it was likely a harmless milia, something I would think an optometrist could have just told me.) On the second visit, he acted like we'd never met. He sent in an intern to do the exam, and when he arrived he simply refused to believe anything I said. He contradicted everything we had previously discussed--on the first visit saying multifocal lenses weren't effective and he didn't recommend them, now insisting they were the only option. It was confusing and frustrating. And while this may seem minor, Buster the office dog--cute as he was--clearly needed more frequent bathroom breaks. The smell of old urine warmed by the afternoon sunlight streaming through the waiting room window was unpleasant and unprofessional. In the end, I left Clearview with no usable prescription, no glasses, and a significantly lighter wallet. I had hoped for clarity--literally and figuratively--but instead, I got confusion, inconsistency, and a disappointing lack of care. Could I have pushed it and made myself a nuisance and annoyed them until they did more? Yes. I could have. But I no longer care to guide a business on the provision of quality customer service when there are dozens of other options available. Yelp lists 240 optometrists in Memphis TN. There are practices at Costco and the mall that treat their patients with more care than this boutique practice- and the local college of optometry is graduating new practitioners every year.

I'm not one to complain...usually. I chose this place because it was close by. After the exam I was…read moretold that my glasses would be ready for pick in 5 - 10 days. Even though my glasses were broken,I agreed. To make a long story short after several calls back and forth, I was told the delay was not their fault (?). 29 days later I got the call that they were ready for pick up! When I got there to pick them up I asked what caused the delay.I was given a lot of double talk and no strait answers. When I asked again I was treated in a very harsh and unprofessional way. In a word RUDE! If that was the end of it that would have convinced me that I would not return. A few weeks went by and the lenses on my $1100 glasses began to cloud and and it became difficult to see.I had to return and was told that the lenses was defective and would be replaced. After another 2 weeks I returned to have the new lenses replaced,at which time the story changed and all of a sudden the damage to the lenses was now my fault! I was told that I didn't clean them properly! I assured the rude person at the desk that I knew how to take care of eye glasses. At that point as I leaving a woman came in with the exact same problem that i was having-new lenses clouding up to the point that they were useless.And having to return them just as I did, I didn't say anything and left. It has been about 2 years and the glasses seem ok now (other than being vastly overpriced). I felt like I got shabby treatment and had to deal with a lot of attitude from the staff. I will not be returning there in the future.

I waited to at least 6 months to write a review so I could have some experience. I found out about…read morethem word of mouth and from my OBGYN office. They had a newborn seminar a month before I gave birth and I am glad they did. It was a great introduction to learn about their office and their physicians. The thing that attracted me to them was their professionalism and commitment to being available for their patients. They have extended hours for those who may not be available during the morning hours. You can go on nights and weekends. With that said, I chose Dr. Yani as our pediatrician. At the newborn, seminar his personality was very straightforward, he was knowledgable, and he seemed very patient and kind. I have been taking my baby boy for the past 6 months and I can say he has been all of those things. He is very reassuring, kind, patient, and available. Anytime I call him or text him, he is quick to respond. He does everything in his power to make sure that parents are not making unnecessary visits to the hospital. He has provided my family and I with a peace of mind. Office visits are normally smooth. When we check in, it's not long before we are called to the back. A nurse takes us to our room and get right into checking vitals, milestones, and explaining the process of the visits and the treatment/shots that he will be receiving. Once done, Dr. Yani comes in and check him and discuss any concerns we any concerns we may have. After the visit, we set out next appointment with ease.

Worst experience ever. This doctor Hussain was extremely impatient and not gentle at all with my…read morebaby. I went for my daughter's ear piercing, and instead of handling her with care, she was literally pushing my baby's face into the bed. After all the trauma my baby went through, she still couldn't pierce the ears properly - the holes ended up completely uneven from the markings she herself made. To make matters worse, she just rushed off to the next patient without any concern. I would never recommend this doctor; she truly should not be practicing anymore.

This place is terrible. You literally wait for over an hour to even go back for the initial tests…read more Then have to go back to front and sit another twenty minutes. I'll be taking my business elsewhere.

If I could give MEA 10 stars I would do it! This was my first time at this practice and I chose…read morethem and Dr. Kessler based off the online reviews I found. I was still a little nervous about the unknown because while 99% of the online reviews were super positive people don't generally take the time to write about their eye doctors and every rating site only had a handful of reviews. Obviously, the positive reviews were spot on. Starting with the moment you walk through the door, you are greeted by super friendly staff. The tech who ran me through the battery of pre-tests on the eye machines (glaucoma, refraction, retina scan, etc.) was not only friendly but explained exactly what she was doing every time and what I should expect (flashes of light, blasts of air). I did have to wait a little long to see Dr. Kessler and, as I suspected, the "other doctor" was unable to come in as planned. It seems like that kind of stuff happens all the time in this crazy COVID world nowadays so I wasn't put off by it at all. Stuff happens. The wait was well worth the service I received. Dr. Kessler's approach to an eye examination was unique and gave me confidence in her technical abilities and desire to make sure my eye refraction prescription was spot on. They don't sell glasses so there is absolutely no incentive for her or anyone else in the practice to adjust you unnecessarily. As a 50+ year old, I have been opting in for retinal scans. Dr. Kessler was the first doctor who showed me the scans and pointed out and explained everything on it. All others simply said something along the lines, "I looked at your scans and they look fine." Nice to know, but I like to be educated and I think an educated consumer is a much better consumer. Obviously Dr. Kessler does as well. On top of all that, she was, by far, the most personable optometrist I have ever used. She was plain speaking, dynamic, friendly, and somehow actually made the exam, dare I say...FUN! I'm not saying you should dump your current eye doctor. If you are happy with your doctor, by all means keep your doctor. However, if there is any part of the practice you currently use that you do not like or are uncomfortable with, do not hesitate to give MEA and Dr. Kessler a chance to earn your business. They've certainly earned mine as well as the rest of my family's.

I just recently had cataract surgery on my left eye ( will be having the right eye surgery done…read moresoon). The care I received from the entire staff was exceptional. I have to mention every name I can remember because the care was awesome ( Brianna: Front Desk; Sonia RN: Pre-Op; OR Nurse: Vicky, Recovery ( Barbara-Jessica and Megan ) and my awesome, caring, supportive Dr Ash... I would like to thank anyone I forgot and everyone I encountered a heartfelt Thanks and appreciation.

I had catarac surgery here on 11/11/24 and 11/25/24. From the registration desk through the…read morecheckout process, these people couldn't be nicer, more helpful, and more professional. I was very nervous before my first procedure, but after going through it, I really looked forward to the second procedure. Receptionists, nurses, doctors, technicians, etc. all are great. Just an all around great organization. Everything is so orderly, well organized and professional. Doctor Echols is great to work with. His demeanor is very relaxing and he answers any and all questions. Great sense of humor as well.

Broke my glasses last night and went in this morning first thing to order a new pair. Tess was so…read morefriendly and suggested that I try a frame that was in stock. The lens fit perfectly! Done deal!!! Have been with Optometry Group for many years and will continue to recommend them for quality service!

From my first call to ask about pricing, to walk-in to make an appointment, to my appointment…read moretoday, I have never had a better experience with any optometrist's office. The staff is incredibly professional and kind. Everyone I encountered went above & beyond to take the best care of me in their office. The office is impeccably clean & beautifully decorated. It's a really nice place to be. It is well organized & I didn't wait (or want) for anything during the appointment. I could not recommend them more. This is the very best in vision care.