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    Hamilton Eye Institute Surgery Center

    4.0 (4 reviews)
    Open 6:00 am - 5:00 pm

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    Raul Cardenas, MD

    Raul Cardenas, MD

    5.0(1 review)
    10.1 miRiver Oaks

    I was referred to Dr. Cardenas after experiencing a year of shoulder pain and recent pains in my…read moreneck by my primary care physician. My primary care physician had ordered a MRI to be done at the hospital which showed a herniated disk touching my spine and moderate spinal canal stenosis. I was very nervous being referred to a neurosurgeon, but Dr. Cardenas eased my worries, due to his professionalism and knowledge of spine issues. He recommended that I have ACDF surgery two weeks after my initial visit. I really was happy that my pain was taken seriously and everything far as pre-surgery prep was done my first visit. Many test were performed, and before I left I found out the numbness in my ring and pinky finger was caused by a compressed nerve in my elbow. I've previously had a tingling sensation in my elbow, but I thought it was from me leaning on it. So...SPINE AND ELBOW SURGERY two weeks later. Dr. Cardenas staff was extremely helpful. Nurse Bonnie addressed all of my concerns leading up to surgery. I looked up YouTube videos of the procedures that would be performed on me. I had a million questions, and nurse Bonnie replied to me immediately through the Semmes Murphey portal, which I received a login my first visit. She also called me a couple of times as well. Days before surgery I couldn't take certain medications, and those reminders were given verbally and by handouts. I wasn't nervous at all until day of surgery.....talk about butterflies. We arrived about 6:30 a.m. at Semmes Murphy. The surgery facility is on the second floor and there's a waiting room for family/friends to wait in. It didn't take long at all for me to be called to the back. I was prepped for surgery as soon as I went back to my room. The nurse started an IV..while different people from the surgery team introduced themselves. I was terrified lol. I don't know if it was the medicine in the IV or nerves but I was freezing. Hospital staff brought in multiple warm blankets, but I was still freezing. I can remember telling them that I wasn't ready to be put to sleep. I guess they saw I was very nervous and the anesthesiologist came in so I knew it was about that time. She put medicine in my IV and a couple of other nurses came to transfer me to a different bed to wheel me out. Last thing I remember was one of the nurses asking me if I like to travel and I said yes I love traveling....and then lights out for about 4 hours for me. It only seemed like minutes when I woke up with a neck brace on and staples in my elbow with an arm sling. The staff definitely took very good care of me and I appreciate all the support they have provided.

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    Raul Cardenas, MD
    Raul Cardenas, MD - ACDF SURGERY

    ACDF SURGERY

    Raul Cardenas, MD - Ulnar nerve decompression

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    Ulnar nerve decompression

    Midsouth Pain Treatment Center - Michael E. Steuer, MD 
CEO & Medical Director

    Midsouth Pain Treatment Center

    2.1(40 reviews)
    12.2 miSouthaven

    I've been a patient here for 5-6 years, and while the rules and restrictions on receiving opioid…read moremedications have been all over the board in that time, the staff here have generally been very helpful in making sure I can get the treatment I need. MSPTC also helped me, over a two-year period of fighting with my insurance, to get a spinal cord stimulator that has been very effective in helping to manage my pain. Nursing staff are responsive to calls and check-in/out is usually well-handled. The only reason I can't give 5 stars is due to the one time I was seen by Cheryl, an NP (the red-haired one, not the younger one). She was aggressively rude, condescending, and made me feel about 5 inches tall when I was only there to have my required monthly checkup. She clearly thought I was drug-seeking and repeatedly accused me of lying about my other prescriptions. I would've thought that of all places, a pain treatment center would understand what you have to go through to get medicine and not treat you like a criminal. Not her. More probation officer than nurse practitioner.

    This place is a joke. You literally cannot call & make an appointment. They have an automated…read moresystem. If you ask to speak to a person you wait on hold forever. Then the call will either disconnect or you can leave a message that is never returned. If you choose an automated appointment time & go in you'll wait no less than 45 minutes PAST your appointment time before you're called back. This clinic is horrific.

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    Midsouth Pain Treatment Center
    Midsouth Pain Treatment Center
    Midsouth Pain Treatment Center

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    Hamilton Eye Institute Surgery Center - laserlasikeyes - Updated September 2026

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