Office is a complete dump, no one knows what's going on or where anything is. Don't expect to get…read moreany help.

For what it's worth here on Yelp!, I've been living in this Ward since Roboyas first got in as…read moreAlderman. Honestly, he wasn't bad at the beginning of his office...typical though. Now that he's a reg " fat cat " in our City Council, this guy is rarely in his office! Office staff is rude and absolutely nothing gets done! I'm not sure how this guy keeps getting voted in? All my neighbors really are fed up with this man.

Drove by on a Thursday afternoon. I thought it was a private home but it appears that there are…read moretours every last Saturday of the month. This is fantastic! There is only street parking so it will probably be hard to park. Best to uber or lyft if coming. The outside area seems to be well maintained. Goigle their website to plan ahead and see more info.

No tour was available. Looks well maintained. Not worth the trip unless you are in the immediate…read morevicinity.

Can't say there are many public offices that get four stars but this social security office had two…read moresuper kind workers that really contributed to that rating. Security guard was rude but I'm confident he handles his fair share of problems and rude people because it's all appointment only and protocols have changed. Still it's a pretty routine experience, security guard checks your name on the appointment list, tells you where to sit, they call next and you meet with the worker. Chairs are marked off due to the distancing requirements. There are green spot parking spots outside the office, no free parking here!

Hello everyone,…read more yesterday I called the social security office, and it was answered promptly to my surprise. A Mr. Shenowski (Not sure on spelling) was the person who I was blessed to have answered my call. The experience was painless and what a world of difference it makes when the person helping you is so knowable. Not sure if I butchered his name, but whatever you are paying him is probably not enough. The man enjoys his job, you could tell by his demeanor. I thank you and my family thanks you. Regards, Rafael.

After a hit and run accident, I had to go in to file a police report. You'd be amazed at how many…read morehit and run incidents the CPD has to deal with. It's sad. Hopefully they catch the guy. Police were friendly, courteous and respectful. I back the Blue!

Interacted with respectful officers and a helpful team. Thanks for the information and assistance…read morethis year in 2025.

Went Tuesday and Wednesday to get some packages I put together my self to ship to San Diego both…read moretimes both customer service representatives were very pleasant and fun and informative

How has it been about a month and the self print station is still broken? The workers are mostly…read morenice, but this has got to be the slowest post office in the city.

I submitted a request for help with a government office due to ongoing issues having my business's…read moretax payments appropriately applied toward the amounts owed. It should be a straightforward solution, and I was able to correct some of the payments' applications myself, but then hit a standstill and needed some advocacy with resolving the rest of them. I went through the online submission process and provided extensive details and documentation, which is quite difficult as I am disabled with multiple conditions that make cognitive effort exceptionally draining and even painful at times. I felt this would be worth it if I actually got the support needed. Initially, I got a quick response from a staff person named Cameron. They asked for additional details which admittedly took me some time to gather from my accountant. I provided this in a follow up email January 5. After no response for weeks, I followed up with a couple emails asking for a status update, and eventually was told via email by Cameron on January 30 that my documentation was passed on to their contact. Over the course of the next few months, I continued to get letters from the tax administrator's office which conveyed conflicting information. (The same day I got 2 letters...one saying they needed more information from me on different forms before they could apply tax payments, and a second letter implying they had all the information they needed and had already determined I had "underpaid" what was due, since they had lost some of the payments.) I also received letters which threatened liens and seizure of assets over this mess, and I continued to get anxious about the status of my advocacy. When I got new documents about this case, I reached back out to Cameron to provide them, thinking that they may be relevant to the status and whatever communication they have with their advocate. I heard nothing in response over the course of the next few months. After getting a letter from the tax office stating a response was needed by April 27 or additional penalties and fines would be added, I sent a new email to Cameron at Quigley's office on April 14 expressing a desire to know whether or not the office intended to be acting on my behalf and if they could respond by this deadline. When I heard nothing back, I called the Chicago office on April 22 and asked to speak to Cameron, but was told he was going into a meeting. I left a message again stating the deadline and just wanting to know whether I could count on their help responding by this quickly approaching deadline. I was told he would call me back the same day. That was 6 weeks ago, and I never heard from him. I still have not received any email or phone call from any staff at this office since January 30, despite 5 emails I sent between then and now, and previous communication from their office in which I was assured they would be actively helping me pursue resolution to this case. This sort of bait and switch is harmful, and it would have been better if they had started off being honest and transparent about not helping me. If they had, I could have tried to get help elsewhere or looked into additional avenues. The only reason I'm giving 2 stars instead of 1 is that they did indeed pass on some documentation to their contact, which led to a portion of the payments being correctly applied. However, based on the dates listed on the documents I received, it's clear these were not passed on until January 29, after I had to email a couple more times pressing them for updates. If the office is not going to see issues like this through to the end, or if they can only do so much advocacy, then they need to tell their constituents this from the start and not promise support they don't intend to provide - especially in cases where a lack of response will result in costing constituents money or risks them losing assets.

Totally unresponsive staff. I'm really disappointed in my experience asking for help from him…read more He'll never get voted out due to the political leaning of the district but it's shameful our tax dollars pay these salaries.

Small scale investment, big impact…read more We started going to the library in late covid, as a safe space to mask and social distance, but a place to go nonetheless. We've grown to love a weekend day at the library, and it's clear this branch is making investments to build its community. Puzzle tables, games, homework help, new toys for play, a beautifully intricate gingerbread house. My kids love hangouts at the library and are becoming avid readers in between.

I'm on a quest to visit every branch of the Chicago Public Library system…read more The Portage-Cragin library looks just like the Brighton Park branch on the outside. On the inside it's very much the same as well. There is a very large space behind the check-out counter to set up your laptop and do some work. I visited on a Saturday, so there weren't too many patrons. Despite there not being very many people in the building, it was quite noisy. I can only imagine what it's like when it's more crowded. Seems like it might be hard to get a spot at a computer, but lots of space to work with your own laptop!

They help people... Donate clothes, money or your time to them. This is a great Chicago…read moreorganization that aids it's community and citizens. They have been helping the Humboldt Park community for years and will continue to with future donors.

Super friendly little charity. If you have a collection hotel toiletries, this is the place to…read moretake them, or the pile of free toothbrushes your dentist gives you. Clothes and school supplies are also a plus. Super sweet folks, they will probably ask to take your photo with your donations so they can post it on their Facebook page.

I'm am so glad this Alderman never got re-elected. The new alderman and his staff, have made a huge…read moredifference in our community so far. They listen to the people for once.

Met Alderman Santiago for work. She is really a nice person. Her staff was nice and attentive to…read moreeveryone walking in. Great to see a first year alderman take care of her community.