Mike responded very quickly to both times I have used him. He was unable to repair one appliance…read morebut helped me with contacting company for them to fix. He is very knowledgeable and a kind man too!

From the owner: Mike's Appliance Repair, LLC, has been repairing kitchen and laundry appliances since 1985. We have…read morerelocated and are now serving the people of greater Grand Rapids, MN. We are experts at maintaining and repairing residential kitchen and laundry appliances. We have maintained customer loyalty because of our excellent, outstanding service and are known to be experts at what we do. Call us today for more information.

I purchased a refrigerator in January 2017. Well 2 of them. The first one I was only waiting for it…read moreto be shipped to the store. It was a nice LG with bells and whistles. So I get a message from a guy (I don't know him) telling me he runs any appliance store and would give me a good deal. I told him I did not want a scratch and dent. He kept messaging and said he had one that would fit and he'd replace panels so there was no visible damage. He seemed sincere and since the business has been around for a while and I was going to save $1000 that I would buy his LG. It gets delivered with more damage. I address this immediately and I'm promised it'll be fixed. Since then there have been repeated phone calls and messages most were ignored. If I did get a response it was "we're waiting on the parts." Nothing was ever fixed. My son brought a friend up the end of April that was offered a job there when they stopped to check the status of parts. He tried to resolve it to no avail. After a few months he went back home. Other than remaining fb friends I've really had no association and had only met him when my son brought him for the summer to see Minnesota. I continued calls and messages. Every month, every other month depending on my health. Not once did the owner reach out Until this morning. I had sent a message the day before that to resolve the issue he could buy back the fridge less $600 for its use. I'm being nice and generous. If he didn't like that I am ready to go to court. What he said this morning is that because I made this deal with a person that I'm "affiliated" with (that didn't start working there until 4 months after I bought) it that I could waste my money by taking him to court and pay his attorney fees and his lost time. He also said I was told the refrigerator was discontinued and parts weren't available when I bought it. (I would not have purchased if that were true.) It was quite a bit meaner than that but I'm not going to repeat what he said. I have kept all messages and have the receipt. PS. I had to buy another refrigerator yesterday because this one quit working.

From the owner: Quality, does not mean expensive! Locally owned business, we make sure our customers experience is…read moreNUMBER 1! We are an appliance and home center! We have everything for your houshold needs! Now serving 5 locations in northern Minnesota!

I would give a zero star but that is not an option. I went into the store with my husband looking…read morefor specific items and we went an olderish store clerk who gave us bad information ultimately making us buy products we didn't need. Either she scammed us into getting $ from us or she was not knowledgeable. We went a few days later to get a grill and after purchasing the grill the store never went to get the item from the shelf for us. I look around seeing men and women store clerk standing around talking about weather. Based on bad customer service, go to Menards in Bemidji or Fleet Supply down the street ​

I went and purchased bricks to make a fire ring at my new home in Grand Rapids, MN. After my…read morepurchase I went down to L and M Fleet supply less than a mile down the road and as I walked in there was a display outside with the same exact bricks for 0.74 cents less than I paid at the Home Depot. I called the Home Depot and asked them if they did price matching and they said no. It was a seventeen dollar difference. What a very rotten deal that is. I understand times are hard. But come on.

Amazing, knowledgeable, talented, friendly owner. She is one in ten trillion. Sells and repairs…read moresewing & quilting machines along with sergers. Has software, thread, stabilizer and if she does not have it she works with you to find it.

This is one of the best places to go for a sewing machine. Also, the woman who is in there will…read morehave you try your new sewing machine out if you would like. If you are not understanding some basic things about sewing, she will answer your question. She is kind and courteous. Great place to go to!!!!!

Went in store to get a water heater. Bought it on June 6th, paid to have it delivered. Thinking it…read morewould juat be easier, damn was I wrong!! I was told it would be delivered on the 7th possibly 8th at the LATEST! Got a email saying its loaded on the truck. The 7th I got a email saying it was delayed, that was fine, no worries 8th would work too. Delivery time was between 9am - 9pm. I got a email at 830 pm sayings its delayed again. Okay now I'm irritated, they give me another delivery time between 9am - 9pm. My fiance got sick of wating so he went in store just to find out it was NEVER LOADED on a truck nor did they even have a Delivery time scheduled for that day the 9th! Mind you I ordered it on the 6th expecting it the 8th at the latest. He just picked it up when he went in, wouldn't be as mad if they would have been honest about the delivery status and dates. So annoying when you expect things on a certain day, I get delays happen but be honest about it!!

Bought to 6 foot rippers and going through all kinds of red tape to return product do not get from…read morethis place sell junk and could be easier if you lived next to one but I wouldn't order to 1.on line from this place ever again

I have an older Techumseh compressor for my meat locker, I noticed it was not performing the way I…read morefelt it should. I had a little bit of difficulty finding a contractor willing to come to my farm, and I understand why. Quality took my call, made arrangements and called me back to let me know they were on the way. Reese showed up ready to work and even laughed at my jokes. After some poking and checking of various components. We figured out we we likely just asking a little to much of a slightly under sized system. Still waiting for the bill, but very, and I mean very pleased with the prompt, professional service, and that Reese laughed at my jokes! 5 stars

From the owner: Quality Refrigeration & Heating Inc proudly serves Grand Rapids and surrounding communities. With…read moreover 35 years experience, we're you're total heating and refrigeration contractor! Quality Refrigeration & Heating Inc - - Commercial Refrigeration Sales, Service and Repair - Air Conditioning Service and Repair - Commercial and Residential - Heating Ventilation, Installation and Service - Commercial and Residential - Sheet Metal Work - Commercial and Residential Contact us for all of your Commercial Refrigeration, Commercial and Residential Air Conditioning and Heating as well as Commercial and Residential Sheet Metal Needs! In Minnesota's changing climate, you need reliable refrigeration, heating, and cooling. We provide dependable services to the Grand Rapids metro area. Our business is helping our clients save time and money by avoiding costly repairs.