Vincent was great and very helpful. Unfortunately, the rest of the team working around 1 PM on 3/23 displayed poor professionalism--there was noticeable attitude, lack of assistance, and staff were yelling at each other, which made for an uncomfortable experience. read more

Came in to order nothing special and was just made fun of the entire time. Store has a terrible culture and just general nasty feel to it. -The OPS leader (manager on duty) was beyond unprofessional just a ridiculous person. - the entire staff besides the young man working in the drive-through was unprofessional and ridiculous. - Come to this location if you want a bunch of teenage kids acting like... well... teenage kids. - Just save yourself a time and go somewhere else. Don't be me be better than me. read more

Carl's Jr - This is the location in Falcon. Avoid it! - Fast Food Near Me - Falcon, Colorado

We have a good breakfast here often. Not today. Biscuits and gravy were dry. I took mine to counter asking for more gravy. Girl said she didn't think so. Asked manager at grill, he said "what" tossed his arms in air and through my food in trash. Dished up another plate with less gravy. This manager is horrible!!! I don't need Carl's jr. Anymore. read more

Literally the worst Carl's Jr location ever. My son has a food allergy and I specifically told them. Guess what the order was wrong with the meat undercooked and the staff is sub par. Spent $42 and we threw it all away. Absolutely disgusting! read more

Prior to getting to this location for dinner I decided to order in the App.. Under the offers tab they had a free kids meal with 15.00 dollars or more purchase. The App would not discount the kids meal at check out. When I arrived at the drive thru window I explained to Kayden what had happened with the App.. He was apologetic and said he would have no problem honoring the App. Kayden himself walked the kids meal out to me at the front door and again was extremely nice. Service of this manner seems to have gotten lost in today's society. Kayden went above and beyond. Thank you sir. read more

Breakfast is the best in town...biscuits and gravy. The Food was great and hot.... special the coffee read more

If I could give zero stars I would! I came here yesterday and I got 2 bacon western combos and omg it was the nastiest fast food meal I've ever had! I love the bacon western but this restaurant literally gave me old cold food! I ate a couple fries right after driving off and they were cold. Once I got home (15 min later) my burger was cold and hard. The onion ring better was HARD, the onion inside was just a string, the meat patty was stiff and tasted old. Just to think I spent $20 of my hard working $ for some garbage upsets me. I can't believe someone really thought it was ok to give someone food this horrible. I literally wanted to drive back and get a refund or make them make me a "fresher" meal but it was snowing really bad. I'm very upset. If a manager wishes to reach out and make things better I would really appreciate that. read more

Carl's Jr - This is the "onion" ring in the bacon western. Literally just a string of onion. - Fast Food Near Me - Falcon, Colorado

Let me start by saying, my children love the chicken stars! When things didn't go as planned, Zach was respectful, and honest!!! He is hardworking and truly a gem in this industry. read more

First time at this location. In on a snowy afternoon for lunch. Same as Hardees on the east coast. Never had a bad meal at either place. Always clean and (for me) always good service. Ordered a Famous Star with cheese combo. Burger, fries and a soda. $ 6.99 with senior discount. Everything you would want on a large burger made your way. Will go back for sure. read more

Epic Service! Better food than other fast food places too. The ice cream shakes are underrated

I come here pretty often because I work across the street, and I swear In the last 20 orders or so I've gotten in the mourning for breakfast the lady at the front has forgotten something. Without fail she will forget item in your bag it's terrible. I've been seeing the same lady for 2 months now and I have to say she deserves a new position. She is horrible at doing the window it's depressing, I can't stress to you enough that I have sat in this breakfast line 2x everytime I've come here. This is by far the worse experience I've had with a Carl's Jr. and most importantly with a human operating a drive through window. Good grief. Nothing in this review was exaggerated or taken out of context. read more

It takes a few minutes to get your food, but it's fresh, hot and delicious! The staff is courteous . My kids like the $5 box meals and the fruit loop donuts. I like that I can refill my own coffee and the sugar and creamer packs are out as well . Other fast food places I have to get in line for a coffee refill. The inside is kept clean , as are the restrooms. read more

Went through the drive through. Then after 10 minutes was told to park in front and they'll bring my food out. 30 minutes later I gave up and went in to get a refund. Then the lady only wanted to refund the food because I already received my drink..."are you serious?" I ordered a jalapeño burger combo...40 minutes and nothing. I need compensated for my time read more

Waited 10 minutes for this location to open then had to wait an extra 15 minutes in the drive through until someone finally asked to take my order and when I did order was met with a worker who was late to work with a nasty attitude, told me everything I ordered which was just two breakfast burger combos he said it would take longer and longer. Then goes on to give me an excuse as to why I will have to wait an extra 10-15 minutes for my food, I normally stop at this location on my way to work but I will never be going to this location again. read more

My family and I were just verbally and physically assaulted by an employee named Rachel at this Falcon location. I do not recommend this place at all. In fact we left our $30 food order and went to McDonalds down the street. Way more peaceful and no employee meltdowns! Apparently this employ at the Falcon Carl's Jr. was working in the back and had a meltdown followed by a profanity laced rant. Then when my wife told her to watch the language as my young son was sitting here, she stated she was "going to kill a motherf@cker". We decided it was to dangerous to stay so we left the uneaten food and left. Never really tasted the food and I'm kinda glad if that was the person who made it. CRAZY! read more

Terrible service. We sat at the ordering box for 5 minutes. There were cars behind us and a car at the window. We finally got everyone to back out. So we left. Didnt even order after waiting. The lady said "one second and it was over 5 minutes. We will never be back read more

Went there tonight so my son could grab a burger after his hockey game. Arrived about 7pm it was quiet. I was shocked to see they have the Beyond Burger!! so I got a burger too it was very good. The staff was friendly and pleasant, but what really impressed me was how clean the restaurant was! The bathroom was so clean it was impressive! Kudos to Falcon Carl's Jr. read more

We won't be back to this location. Breakfast sandwiches were cold & sloppy. Iced tea had no ice. Tried it for lunch last week. Waited in the parking lot for more than ten minutes for a burger with no mayo. It was marked special. Got it out of box, covered in mayo & both buns were bottoms. Both fries were ice cold. Husbands western burger was terrible. read more

They took an order almost correctly. However, the time between the order being made and the hand off to us, was where mistakes were first made. I have the receipt that showed I said no sauce, on the CA CLASSIC CMB. I ALSO ASKED FOR NO ONIONS. she did not hear me. The second burger was wrong also. Upon getting home It was found that the entire burger was smushed, and full of sauce and onions. I was quick to contact the establishment and notify them. Instead of making this simple. They asked me to drive four children back to fix it. One child was screaming because of the mistake and was very upset. The gal would not offer a refund. It is just too far to return right now. It is also too hard on me as I had groceries to unload and four boys that were hungry. Besides that I record the call. Thought it you'll be nice to see how they really treat consumers. read more

Guess they were mad about having to Jake a breakfast burrito this morning. I paid for a big country breakfast burrito and got bacon and egg with literally nothing else. read more

Carl's Jr - Big country breakfast burrito - Fast Food Near Me - Falcon, Colorado

I don't really expect much out of a fast food restaurant except...what's in the name...fast....food. I ordered through the drive thru on several occasions simply because I really enjoy Carl's jr burgers but if I'm gonna wait for 15 mins I should have just gone to a real restaurant. VERY SLOW! read more

I love Carl's Jr. but HATE this location. I've had missing fries, missing cookies and worst of all had a bite taken out of my son's burger patty... not the entire thing, just the burger. Like, it was intentional. I will never eat at this location again. read more

Ordered a large criss-cut fry and only got a total of six fries...they also read back to me exactly what I ordered and somehow messed it up add extra stuff and up charging me. When i asked the lady she just looked at me like an alien and couldn't figure it out. It's not common sense. Just give me what I ordered read more

Went through the drive thru today, got my order quickly and had not issues. Went to Culver's right after to get food for myself. Got home and the western and a spicy chicken were missing. The western was for my type 1 diabetic husband. I immediately left my house to return to the location and get the missing sandwich's. When I get to the window the manager Rachel comes up and says it's been over and hour and I made sure you got your whole order. I reply I went to Culver's after leaving here and I live all the way out by the high school, and why would I come all the way back here and have to eat cold fish from Culver's for no reason. Rachel the manager replied I don't know maybe you want free food, maybe you should just contact corporate. I tell her using as many cruse WordSearch possible, to just give me back my receipt. I will never ever go to this location Ever again, shame on the manager for thinking its okay to treat people this way. read more

Carl's Jr - Fast Food Near Me - Falcon, Colorado

I love the burgers and waffle fries. The chicken tenders are out of this world. However with such good tasting food it is not fast. I think they might individually be killing the animals as you order. But the quality makes up for the time spent waiting. read more

Always gets our order wrong, staff stands around talking while 1 employee does all the clean up work. Sad.

I deliver meals that are placed through an app and picked up at the drive thru. I am asked to pull to the front and wait for my order while others in the drive thru receive their orders at the window and pull away. It took them 50 minutes from the time I arrived, to get my order out to me last evening (12/30/20) and I had to remind the employee of drinks. After bringing me 2 of my 3 drinks, I reminded him that I needed one more to fulfill my order. He went in and I waited and waited. He had propped the door open earlier, so I went in for my last drink. He was talking to someone and I was told that I could not be there and I told him that I needed my last drink and a drink holder. One bag of food was cold and one was warm. I also noticed on 12/29/20 that the cook was not wearing a mask. This complaint is about how customers that use the food delivery app are treated. These customers should respectfully get their meals in a timely manner just like other customers ordering in person. This is total disrespect and disregard for customers who use the app for delivery. I deliver 7 days a week from many places in Falcon and I have had to wait at almost all of them but this place is the worst. I turned down 2 more deliveries after this incident last night because I couldn't go through that again. There are too many food options to settle for less. read more

Just wanted some dinner... dude in the drive-thru window handed me my order and said "have a good night, gorgeous". I really didn't need a side of creepy with my burger. 8/17/19 7:45pm read more

Talk about a bad day; and I'm not talking about mine...well until I received an attitude from one of the workers which I assume was a supervisor. Poor person well that's how I felt at first. The person tried handing out 5 drinks on a four slot car carrier and as I reached for it it cracked...yep soda all down the outside and inside of my car ( not even sure why there was five drink with a four meal order). I kept my cool even after I got the look like it was my fault and that he had to redo my drinks. I still gave the person the decency to be nice when he got my drinks wrong. Got my order and nicely pulled into the parking lot due to others behind me waiting on their order; to check on my order. One sandwich I ask for no mayo, it had mayo on it so I went inside with my pants and shoes wet with soda to ask for a new sandwich. The supervisor asked me what I needed and when I told him he gave me a look of disbelief he said well where's the sandwich I can't give you a new one without it. With my mind still trying to figure out how I was going to get soda out of my leather seats I forgot the sandwich in the car. So now I'm irritated because I'm being treated like I did something wrong; so I showed my irritation by saying to the guy "I didnt make the mistake!" After bringing the sandwich in he checked the sandwich to make sure I was being truthful. So now after spending $50 dollars on 4 meals; I will be spending $150 to get soda out of my car and an unenjoyable $200 dinner because someone wanted to be mean. Never again!! read more

This Carls location is always very clean, the staff is attentive and friendly. On my many visits, the order has been accurately filled with no significant screw-ups yet. read more

I went through the drive through and ordered 2 combos and a kids meal. Every order had something wrong with it, but I didn't discover that until I got home. The kids meal didn't have the chocolate milk or the honey mustard for the chicken tenders. One of the drinks was supposed to be a Dr. Pepper, but the cashier tried giving me a Powerade. Finally, when I unwrapped my burger, half of the bottom bun was missing and the paper wrapper had holes in it. There was paper indented on the bun like someone had taken a bite through the wrapper. It was vile and disgusting. I had to drive back to the restaurant to get a refund, but was only refunded for a single not double. It cost me money to not have a burger. This was the first and last time I will ever eat at Carl's Jr. read more

Clean and excellent food as always. Just one complaint is slow service through the drive through. But I'll definitely eat there again.