Retired military.....Damian made me feel like I was at home. Great southern hospitality. He welcomed us in with a huge smile and was very polite. This is my first time here but it will definitely not be my last time. read more

Ordered a shake and it took almost 15 minutes to get it. Watched 8 people who came in 3 mins afters us get their food before us. Luckily the shake was fantastic which saved my bacon because I got a hangry wife. But as someone who used to make shakes for years at a icecream store it takes only a few mins to make. But if they can be more consistent it will be a game changer. read more

Prices are high! Too high for the thickness of the burgers. That being said, they do load up the toppings if you ask for it. These are more "smash burger" style patties, but they are tasty. The fries are ridiculously overpriced, and for the portion you get, they are not worth the cost. The value here doesn't warrant return visits for me. This is a once in a while burger spot, in my opinion. Especially with In-and-Out right around the block! I can get 3 burgers for the price of one vs. this establishment. All this being said, they do offer complimentary peanuts. Which, if you wanna sit and hang out and chat inside, is a nice perk. There is plenty of parking in the rear and many shops, and the theater in the area will keep this spot open. Just wish the prices were more competitive. read more

My boyfriend treated us to five guys for dinner celebrating me, I chose this place because it had been a while since we came last, and I wanted a good burger. They greet everyone as they come in, and the staff were patient when looking at the menu. I chose the small bacon cheeseburger and added lettuce, ketchup, and grilled onions. They don't charge extra for more toppings, which is great. The burger is by far my favorite fast food burger! Cooked perfectly, juicy, and so falvorful! We all shared the large frie, there were so many, even more in the bag that we didn't even eat them all. I also got a strawberry shake with whipped creme, it was so good! Bits of actual strawberry in it and so creamy. This place is very expensive, it cost $60 for the 3 of us because everything is separate, they don't do combinations. This is why we don't come often, but the taste never disappoints. I also like how they have a sign telling you where they sourced the potatoes from! read more

Five Guys - Burgers Near Me - Colorado Springs, Colorado

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Love this place. Got the cheeseburger and veg sandwich and a large Cajun fry, it was all fresh, delicious and hot! The service was friendly too. I think he gave me free whip on my milk shake! read more

Five Guys - Veggie Cheese Sandwich - Burgers Near Me - Colorado Springs, Colorado

A burger, fries, and a drink should not cost $20 especially when the fries were not fresh. Also they let some homeless guy come in get a water cup but instead sampled each soda and take a big scoop of peanuts after touching them, not a healthy thing to do. read more

Decent burger & fries, but WAY overpriced for fast food . I'd much rather go to STK and get their lunch burger or any other higher end restaurant that is cheaper or close to the same price as 5-Guys for legit burger ‍ read more

I visited and had a hotdog, small French fry and a small drink. The hotdog was very good. The fries were quite greasy. Here's the bad part....$17.58! Yes, $17.58. When I contacted the manager, I received a rather condescending answer about how they use the highest of ingredients. Why would I ever return when I could go to a sit down restaurant and eat a full meal for less. For example, I recently visited outback steak house. I had a steak, salad and a soft drink. My total was $15.77. That's $2 less than a five guys hotdog. No excuses. $17.58 is crazy for a fast food hotdog, period. Not recommended read more

Awful service the girl working tonight is so rude even the other customers said the same. It's not ok to have employees acting childish. I will be reaching out further. Not a professional place at all. I took a pic of my receipt so you can't take down the review. Reach out with a number so we can get things right. We are paying customers. STOP TREATING OTHERS DISRESPECTFUL BECAUSE YOU'RE HAVING A BAD DAY. ENOUGH IS ENOUGH. She did it to multiple customers. read more

The price of a reg burger which is a small is $10.19!! Who pays for that rediculous price??? This place is going down and I can't wait till they go out of business and put in something else!!!! read more

Ordered all the fresh veggies and came with only pickle. This happened before so I'm posing the review this time. So when you get your order, check it one by one to see you have everything you order at the pick-up. read more

Five Guys - I asked for lettuce, tomato, pickle and fresh onion for my bacon cheese burger but they put only pickle on it. - Burgers Near Me - Colorado Springs, Colorado

I really enjoy a Five Guys burger when I want a good burger and don't want to go to a fancy sit-down restaurant. Five Guys does have a kind of fast food feel, but quality is way better. I will say though, that compared to a regular fast food joint, this place can seem a bit pricey, but when I'm really craving it... the price seems worth it. The menu is very simple but they offer good options. I've had their burgers, hot dogs, and grilled cheese. All are good in my opinion but you can't go wrong with a classic cheeseburger. My food always comes out hot and veggie toppings always seem fresh. They are also extremely generous with their fry portions! They give you your ordered portion and then, it seems as if they top your portion off with extra fries just for good measure. The fries are one of my favorite things to have here! And I really like that they offer a cajun spiced option and plain salted. Both are delicious. read more

The restaurant was almost empty. Service was good. Part of the burger was missing. French fries were the biggest disappointment! They were overcooked and there were only at most half as many fries as usual. read more

When Five Guys opened in town a couple years ago it instantly stole number one spot for best fast food burger in town. Hands down beats Culver's and any of their other competition. My usual go to is a double bacon cheese burger with mayo, lettuce and tomatoes and they never seem to fail to make me smile and dish out excellence. Their fries are banging and to boot if I'm feeling a little extra I tend to get one of their milkshakes which go perfectly with burger and fries. The most important thing I tend to take out of a restaurant experience other than leaving satisfied is also leaving not feeling bloated or sluggish. When I leave Five Guys I don't feel that way at all. Not too much food and not too little. Just makes the experience even better afterwards. read more

Honestly, 75% of the reason I order from Five Guys is the utter abundance of fries in the large order. I've hit six different states, and all Five Guys locations are incredibly generous with fries (and at nearly $10 for a large delivery order, they should be.) This location is the exception. Stingy with fries and toppings. Stingy with anything "extra" at all as far as I can tell. I don't usually take to Yelp to vent anger but rather, do so to encourage and reward. Except this location. They're a rip-off. Avoid them. read more

I think that 5 guys serves the best burger. My husband is a vegetarian and loves their veggie burger. A win win for us. Also, the fries are delicious. To top it off , the peanuts are a fun and unique snack to offer it's customers. read more

Reliable and consistently good burger. Our go to when we cant pick something for dinner. This location is pretty busy and at our last visit the manager on duty gave us an extra milkshake due to our semi long wait. We were fine to wait as we ordered during a peak time but greatly appreciated the gesture! read more

I have been craving a burger since lockdown. Finally one day, my boss gave me a grubhub gift card and so I tried this place. I cannot say enough about how delicious these burgers are! It is going to be my treat to myself often. I deserve and their contact-less service is great. Also you get such great updates to how fast they will be there. Love Love Love read more

Good burger. I now see why all the specialty toppings are free. They charge you for a burger, fries and drink like if you ordered all the toppings in the world...$22! No onion rings. Good stuff though. read more

I love this burgers and especially the fries! Have gone here many times. However, they need to clean the tables and chairs a bit more often. I'm never hungry when I leave here. Great burgers! read more

This is a pretty mediocre five guys. I'm use to a juicy burger but mine was hard last time I was there. I've been here maybe four times and the first three times were good, but now I probably won't be back since it's so expensive. Just kind of always feel a little ripped off because they don't load the bag with fries here the same way other locations do. read more

Gen manager comes in his suit Friday night long ass look on his face because he has to give the cashier more 1s lol. Waited over a hr for 2 cheese burgers and 3 hotdogs, just to find burgers torn apart hot dogs the same both burger and hotdogs wrong orders no extra patty no toppings. He should take off his suit and get in the line to lead by example place is falling apart. read more

Five guys has become my favorite hang over recovery food. We've ordered here dozens of times and they've always got our order correct. A great greasy, fatty, flavorful burger. read more

Way too expensive for what you get! I'd rather go someplace else and pay 1/2. Lots of places (and local places too) with great burgers. HEY FIVE GUYS...lower your prices or you will not survive. Too much competition and you're just not that unique. read more

My friend and I were craving burgers and fries and decided to grab a bite at Five Guys. I've been to other locations and my meal was always tasty and satisfying. Unfortunately last night at this location our burger meat was so crunchy and tasted so charcoally? It was not great at all, I couldn't finish my burger because it was so hard and the patty was very thin. I paid so much money here and I didn't even get to enjoy my cheeseburger. Definitely not coming back. read more

Pricey for a 'fast food' burger but the freshness is undeniable. This newer location on the East side of the Springs has had it's growing pains. We've been in several times since it opened. Many of our first trips resulted in calls to management to correct issues with the order (burgers on buns when ordered without and such.) Each time they were very nice about the mistake and made it right. I only post this as background, not so much as a complaint. But my most recent trip was fine, well except getting Cajun fries when we asked for regular fries with seasoning on the side. I love the seasoning... the wife, not so much. But we dealt with it. They did offer to make us fresh fries. We had to declined due to time. The burgers were fresh, hot and loaded just as we requested. We'll be back read more

Five Guys - outside of a restaurant with red chairs - Burgers Near Me - Colorado Springs, Colorado

When I went, it was very busy and the music was entirely too loud. I placed my order and they got it wrong. Had to get a manager. Then the manager got it wrong, again. He refunded me the difference and I took the wrong order and left since I did not want to continue yelling over the music and did not want to wait as there were two other ladies who had gotten their orders wrong in front of me waiting for their replacements. The food is good, but pretty on par with most other more expensive burger restaurants. Stars for the food. Staff need to work out the kinks. Maybe turn the music down. read more

5/15 ordered two burgers and fries. Received both burgers but one was smashed and half open at the bottom of the bag. It is a hard time to find good workers and I think it is something that is widely accepted. The staff here is some of the least professional you'll encounter in the service industry. Smash burger is less than a half mile away read more

Great food, and it is what is expected out of five guys! No complaints or disappointments at the time of my visit Overall the food came out within a decent amount of wait time... . read more

I went for lunch and had the cheeseburger and medium fries. The fries were tasty, but not worth $5.00. They burger was good, cooked well, but did not leave much of an impression as far as flavor. Lunch cost almost $20 for just me. Honestly I would probably go back even though it was so expensive, but since it didn't leave much of an impression, probably not. read more

Almost $30 for two people is pretty expensive for two burgers, fries, and two drinks. Better than McDonald's, but with all the choices of burger places here in the Springs, this is not the place I would pick for the "value". I had three ingredients on my burger: Grilled mushrooms, onions, and mustard. They put so much mustard on my burger that it was glopping out of my soggy bun. Kind of gross. And grease was dripping out as I was eating it. The fries were good, but overly salted and not fresh off the fryer. Overall, eh. read more

Ordered from here, since it is quarantine and we are older, and was supposed to be delivered at a certain time. Doordash was supposed to deliver, and they never showed up! Talked to people at this location and they basically told me "tough shit", we just take your money and Doordash is supposed to deliver it! Ask for manager and was told same thing! Ask for Doordash phone number and they didn't have that either! HORRIBLE CUSTOMER SERVICE, WILL NEVER GO BACK! read more

The mask doesnt help if you cant wear it correctly. During this pandemic time, we all need to do our part. Your mask should cover your nose and mouth, to help keep others safe. It is not a chin warmer. read more

Five Guys - Chin warmer. - Burgers Near Me - Colorado Springs, Colorado

I ordered a double patty burger, medium fry, and medium drink, and it came to $16.13. Five guys is good, but not that good! this is just a preposterous price. The burger and fries tasted fairly good though. read more

I am a fan but like others have said - it is pricey. i do like the burgers and some of the fresh topping like grilled jalapenos are great. The fries can be hit or miss. Last few times there and they have been soggy or limp. Feel free to leave them in a little bit longer. read more

Having been a customer for more than 10 years, I'm sad to say I won't be back. The prices keep going up and the quality keeps going down. This isn't exclusive to this location but to the majority of franchises out there in my experience. read more

Five Guys - Correct me if I'm wrong, but I think the cheese is supposed to melt. - Burgers Near Me - Colorado Springs, Colorado

I feel like I got robbed. A bacon cheese dog for $6.89? And it was a skinny hot dog with a slice of kraft cheese and some bacon crumbles. The food for the price was absolutely outrageous! The bacon cheeseburger didn't even have bacon on it. I will never go back here. read more

Nothing wrong with Five Guys at this location (the only one I've ever been). The place is clean and the employees very nice and attentive. The food is good, no problem there. It's just that for a lot less, I could go to Burger King and get the same tasting burger, fries, & shake. read more

The service is not always the quickest sometimes but overall the staff are always friendly! The manager is such a great guy, always in a positive mood and you can tell he enjoys being there! The team here goes above and beyond! Now about the food, just as 5 star as the customer service. Endless customizable options for your burgers/hot dogs! They taste super fresh. They also offer delicious shakes for 4.99 and you can add in as many flavors/mix ins as you want for that price! Check this place out for sure read more

I wanted to share an experience. I recently went to Five Guys Burgers at 3336 Cinema Pt, Colorado Springs, CO for dinner. I got several burgers, fries and a drink. I ordered a bowl because I have allergies to bread. I ordered a cheese bacon hamburger bowl with vegetables. I received some of the vegetables, bacon and no burgers. I called to complain and was told I could come back to the store or they would email me a coupon. I chose the latter because it was after 8 P.m. and I was putting my grandson to bed. I have received nothing. Also, this was the second time a special order was incorrect. A previous time they did not include cheese on a bacon cheeseburger bowl. I would highly recommend NOT going here especially if you have food restrictions. read more