Idk about all these negative reviews , but sheesh this spot legit. Always been taken care of with great service- the has always been on point. Shout out to Irma for hooking me up . . Keep up the good service read more

Awful service ordered three meals and only got one, pissed beyond limits but not gonna go back since I live in different town! Employees need to take they're job more seriously read more

Great service. Quick and friendly. It was dinner hour and we were still greeted promptly. Our order was taken and food delivered within minutes. read more

Great service I had to wait a few minutes but they did their best to accommodate and even gave us free cookies ! Thx guys also they were just so nice and a great experience altogether I loved the atmosphere thanks read more

I ordered my food with 3 cheesecakes and I got home and no cheesecakes! I'm pissed! The service is so so slow for them not to have had time to double check the order read more

Wait was too long , every time I go I find a hair in my food.Nasty I keep giving them chances but it's a no for me

It's CURRENTLY a pandemic. Your whole crew was wearing gloves EXCEPT the general manager, who was handling a lot of food to get through the rush. I stood for 10 minutes waiting to be served and watched quite a few orders go out with bare hands. Lead by example! read more

This location is kind of disappointing. Look, I really like Carle's Jr especially the one in OC. But here, they need some work. I was there at breakfast rush hour, and they had only one guy working the drive up and the counter. That's just stupid for a company. They need to hire some more workers, that guy is doing his best, but he's stretched too thin. read more

Will not donate to help the community or surrounding communities. I asked twice and was told we do not donate. 615pm the manager said this. However, McDonald's across the street jumped right in to help out the community. read more

Just had the worst Carl's Jr experience and food. My husband was in the Drive-Thru placed his order and was provided his food but not his milkshakes. The gentleman told him it'll be just a moment with your shakes I'll be right back. At that point my husband spent about the next 10 minutes watching that same gentleman along with others fluttering about the store seemingly playing around and then that gentleman finally came back and said to my husband, "Oh your milkshakes, can you pull forward and they will be out". By this time my husband was pretty angry and our food was very cold so he demanded his money back which he was provided. He then asked for the manager and it turns out that the same gentleman that's been serving him the whole time was the manager. Now for the food. Probably because it was cold the bun for mine which I had the charbroiled Chicken Club the bun was rock hard like it have been left out on the counter for hours and had become stale. Definitely all the food was ice cold. All of this I feel was a result of poor management at the store this particular evening. Generally I can say I've always enjoyed the food read more

Turned away at drive through 1 hour before the time that google said they closed and they told me they were closed.

NO MORE GREEN BURRITO!! There alone is a reason not to go there!!! But if you need more, not only are the employees rude this restaurant is unable to make anything right. Moved to Woodburn about 6 months ago and every single time I order something for the family they manage to screw up half the order than take 15-20 minutes trying to fix it... read more

Took forever over priced was lacking customer service was bad considering the wait didn't try to smooth it over at all. Also employe wasn't showing me my order on the ordering screen read more

This is my first review on yelp but felt it was extremely necessary yesterday I passed by drive thru around 10:30 and waited approximately 15 minutes for 2 small meals. I ordered a #12 crispy chicken sandwich. When I took a first bite the chicken was extremely hard and tasted very old and bad. I was so disappointed. didn't bother going back since it's a 20 minute drive from my home. Employees shouldn't lie right to a customers face and say "we're making it fresh it'll be a little bit of a wait" read more

Been coming here 5 weeks in a row coming back from Woodburn Auction. I have ordered the same menu item, The Big Carl combo, every single time with no problem. I requested extra pickles and onions because I am allergic to Tomato. Today they wanted to charge me an extra, 74 cents for four tiny pickles. God only know how much for some onions...I didnt even ask. I simply said I'd go to Burger King just down the street. .this has been our go to place on our weekly trips to Woodburn. No longer. Shelley appears to be the manager and despite the 5 times in a row of the same service, this time they wanted more money. We are done at this Carl's Jr. There are better fast food places for less money. Two visits ago they got an order all screwed up, and instead of a Jalapeno burger, he got something else. We are two Commissioners from another city close by, and are less than impressed with this particular. Carl's Jr. We wont be coming back and will let others know. read more

Been here quite a few times. Have had a few mistakes on our order but they fixed the issue quickly. The store is fairly new looking and is in good shape. read more

At about 2:30 today we had a late lunch at Carl's Jr. My husband loved his fish sandwich and thought the cheeseburger was great. I however, had a couple of questions for the person at the counter. The employee didn't seem to know about any of the products we asked about. I decided to order the steak taco salad. When I received my salad there were 2 pieces of chicken and 3 tiny pieces of steak that were burnt and hard! I would not order this item again. Probably not even visit the location again. read more

Staff is nice. This place used to be good until early this year they began serving undercooked meat. The Big Carl Combo is always raw. Now, when I want a Big Carl Combo I need to go to Salem since over there they actually take their time to have it perfect. Either that one or the one from Canby. The other burgers seem to be ok. read more