If I could leave a zero star review, I would. Went to this Woodburn location on 8/25/2025 for lunch. Terrible experience!!! They got order wron, we ordered a burger with bacon and neither burger had bacon. Both burgers were cold. The fries and onion rings were cold.. May partner took the burgers and receipt in and instead of making us hot, fresh correct food, the manager handed him the cold burgers back with a box of cold bacon. He took 1 bite and threw his away. I took three bites and threw my burger and the cold ass bacon away. I regretted my decision to eat the 3 bites 15 minutes later as I began to feel nauseous. Two hours later the food poisoning hit in full because I had a 15 second warning before the diarrhea hit. Needless to say I could not get into a public restroom that quickly and had an accident. Nothing like being an hour from home and sitting in your mess(best attempts to clean myself in a store's public restroom weren't great). I was ill the rest of the day and pissed as Hell. I will never go to a Jack In The Box again and am going to call the Health Department tomorrow. It is illegal to serve food that is supposed to be hot in a fast food restaurant when the food is supposed to be hot because bacteria grows quickly and gives customers food poisoning. I did not take a picture that day. I was too busy being sick.. read more

Jack in the Box - Sign - Burgers Near Me - Woodburn, Oregon

Love the service and food just feel like the workers look a bit stressed out with the work hope they get better. The workers where nice.

I always like the tacos but today they had milk tea with boba. Don't buy it! The boba is crunchy! It's not supposed to be. Besides it's over priced. In the future I will just stick to the tacos. read more

Upgraded service and food. New team is really doing it right. Burger - perfect; Egg Rolls - perfection; Fries - yum! Service was fast and friendly here for the first time in two years. We drove thru as no seats inside yet. If you've been avoiding this Jack, time to come back. Kids menu: yes Beverages: Freestyle in slide and drive thru by Coke. Slushes, shakes, coffee, lemonade and tea. Ice cream - yes! My Fitness Pal: yes read more

6 MONTHS WITH NO ICE Placed a delivery order Sunday evening at 5:30pm and it was never started. Drove up to the location at 6:30pm, canceled the delivery order and placed a new one through the JITB app for drive-thru pickup. No signs up stating anything about no ice, but this has become a normal situation here. Ordered as usual. 2 large Ultimate Bacon Cheeseburger meals; one with curly fries, one with Diet Coke and one with Dr. Pepper 2 small Jumbo Jack w/ Cheese combos; both with Sprite 1 kids chicken nugget meal, with Sprite 6 tacos "2 for $1" After a short wait in line I pulled up to the window and was told there was no Sprite or Dr.Pepper. We swapped the Dr.Pepper to Diet Coke and the Sprite to Fanta Orange. It wasn't until I was being passed drinks that they were, unsurprisingly, out of ice. The worst part of that message is that all the soda is undrinkable without carbonation or ice, and that is exactly what you get. Syrup water. Now I have to make a trip to McDonald's to get replacement drinks. Again, not surprised since we have this in our plans if we really want JITB. As the food is coming to the window, Team Lead Olga takes the bags and starts up conversation about how they're waiting for our tacos to finish, so I ask why a delivery order was never accepted on their side. She proceeds to explain that JITB doesn't do delivery. Keep in mind that there is a GIANT RED POSTER ON THE DRIVE-THRU that says they do. She then explains that she's been there since that location started and has never heard of delivery as an option and I couldn't have done that. Now with my food, I head home to find our large fries are half full, drinks are indeed warm syrup water, and our tacos are 3/4 cooked. Threw the drinks away immediately, tossed the tacos in our air fryer to salvage them, and poured all our fries into a share pile to make the best of a bad situation. Thankfully the food that was warm ended up being very good. In our 7 months of being in Woodburn, this location has had ice on only one visit. The parking lot and surrounding area is in desperate need of work, paint, and cleaning. You can't call the restaurant to speak with anyone because no one answers or the line is unavailable. Stop at your own risk. read more

The dining room was open, but we stood at the counter for 5 minutes, made eye contact with 3 different employees, and were never spoken to.

If I could give negative I would. After sitting at the microphone to order for 10 min with no one answering, was told to wait after saying hi is anyone there.... Ok so I wait order food just to sit 45 min in line for 2 cars in front of me. Get to the window and quick to take payment only to wait another 15 min. The food total 35 and change and the chicken looked like it was fried then sat around for a while then fried again. By far the worst and 10/10 don't recommend this location. read more

the customer service is by far the worst service imaginable I went there for the popcorn chicken paid $5.99 only to get 9 bites that were ice cold, no sauces I asked for a remake was told they don't do that. the employees are busy horsin around then taking care of customer there was no manager around the whole day. I return later that day to speak to a manager and was told she would be back the next day. There was no one to teach or even manage the employees or the restaurant it self and the service. won't be coming back won't recommend the restaurant to anyone. Extremely poor representation of the big corporatio that is jack in the box. read more

If you order online to pickup inside to avoid the drive thru line the doors will be locked and you'll have to wait exactly like you were trying to avoid and waste your time and money. read more

This whole establishment smells like sh it ! Like actually! Sewer particles were tickling my nostrils. Dirty af !! out of Dr Pepper soda and their soda machine doesn't work. For the amount of money this place makes it looks like a dump. Staff was very friendly. Food was good. read more

Guy working night shift around 11pm had great service. May have to eat here more often

Poor customer service Horrible food! (They careless threw everything in the bag and yet had horrible service it's not my fault you don't like your job girl) read more

Overall, not bad. However, I probably won't be back. I came here because there wasn't a line, now I see why... the service was slow, and with no one else there, that seems ridiculous to me. However, my sandwich was actually pretty tasty, so that was good. Since it was good, and cheap, I think this place deserves to get business, but I hope they will put some spring in their step. read more

i won't be coming back here there was no line and now i see why the service was slow. the food was alright it wasn't the best. the seating area was dirty and the whole place was dirty. read more

Updating my review; I keep giving this place the benefit of the doubt but they can't get a simple order right, their fries are often cold and over salted . Careful they'll repeat the order back correctly and still give you your food incorrect. So irritating. read more

They have a sign in the drivethru that clearly states DELUXE fish sandwich combo $5.00 small. When I asked what the price of a larger combo I was told $7, $7.59, and $7.75. When I pointed out that the sign clearly stated $5.00 I was told that was the normal fish sandwich combo. I pointed out that the sign clearly stated DELUXE Fish Sandwich. The clerk told me that $7.00 was the price on the computer so that is what she was charging. I told her that was deceptive bait and switch and backed out of the driveway. They are hoping that people will just order multiple items and not pay attention to the price. That is criminal activity and I will be reporting to the state agency. read more

How can their ice machine be broken for literally months and the owner or headquarters haven't done a damn thing about it?

Just drove away from this place. Hubby needed something to eat. It was closed. Lights out. Doors locked. When we first got there some guy wearing a yellow shirt walked out of the place. Tried to open door. LOCKED. Why didn't whoever that was who left say something??? No signs posted on windows or doors. At 1030am. read more

Worst restroom ever! Filthy! The bathroom door is wide open in front of eating customers. Gross. Come on Corporate. Do something.

This place is slower than a turtle after hours! Stood in drive through for over 20 minutes around 10:30pm. Just beware!

I see a lot of bad reviews, BUT each time I have been here I get great service! Foods good and the service was good too considering it's a fast food chain read more

This place was a total disaster. I wanted to try their new Waffle Breakfast Sandwich. It was about 1 PM but they proudly advertise that all items are available all day long. I walked in and no one was at the counter. I waited and waited and more people came in and no one waited on any of us. Finally, we saw a fellow in uniform emptying trash containers in the dining room. We implored him to find us some help. He took off his vinyl gloves and went behind the counter and tried to take my order. I told him what I wanted and he said, "we don't have that." What??????? I asked, again. And, again, he said the same thing! I explained to him that the TV ads said that all menu items were available all day long. He looked at me with no real interest or expression that indicated he had any feelings at all and said, "we ran out!" Well, for cripes sake, why didn't he say so to begin with. This was a total waste of about 15 minutes! This place is understaffed, staff is ill trained and unfeeling toward their customers. Avoid this place like the plague!!!! Jim read more

I recommend you go down the road and find a place elsewhere to go. The customer service is terrible here and they act mad when you order a substantial meal for five people. Shouldn't have to feel like I'm such an inconvenience when I'm paying money. read more

The drive thru is sooooo slow what is wrong with them. I just wanted an expensive burger that I would regret buying.

As this was just a quick walk from the restaurant I was staying at, I thought I would give it a try. I wasn't sure what I was hungry for, but I thought I would eat at this Jack In A Box as all of the Jacks in the Chicago, IL area have disappeared. This particular restaurant does not the serve the greasy deep fried Super Tacos that I remember from my youth. However, they seemed to have come up with some other interesting items such as the Pita Snacks and the Teriyaki Bowls. As I was not feeling extremely adventurous, I thought I would try the Sour Dough Steak and Cheese Sandwich and fries. The upside is that the food comes hot and freshly prepared. The fries were nice and hot and appears to be made from real potatoes, not reconstituted mashed potatoes like Mickey D's. The sandwich likewise was hot and freshly prepared. The only negative I can state about my meal was that there really was too much cheese in my sandwich. Apparently they need a lot of cheese to keep the steak strips together and as a result, the sandwich was too rich and gooey for my taste. After I finished my meal I kind of felt like I ate a pound of lard. However, if you are a cheese freak, you'll love it. Overall the place is pleasant and the food is good. But it is fast food and it is not some place I would eat everyday read more

Is there a negative star rating I can give? If so it would apply. Decided to take wifie here as shes never been and it was just off I-5 on our way--- wrong move! Many small issues that just add up to one big, hot, nasty mess. Mind you, Ive never complained bout fast food as they have there own handicaps to allow for, so this is a first for me! Regardless, this place is hands down the worst fast food experience I've ever had. Apparently these guys decide to change the menu item from what you order it to whatever they have in stock n don't bother to tell you. Like the bacon cheddar potato wedges?- order them n you get fries w cheez whiz n 4 pieces of bacon crumbs! If you like ur jalapeno Poppers still frozen and cheese unmelted i say give em a shot here... Call me picky but i prefer to have hot food where the cheese is melted not solid! Get ur kid a cheeseburger kids meal n Then they charge a different Cost than what's posted on the menu. Try their restrooms n u might prefer to piss yourself than set foot in their filthy, fly infested poor excuse for a FAST FOOD restaurant. Don't bother try making any suggestions to management here as you will only get excuses and lack of responsibility coupled with a sense of screw you. These guys have no idea what customer service or fast food is about. Keep Rollin past this hell hole read more

Not that I need to add to the long list of bad reviews this place has gotten already, BUT my wife and I came here through the drive-through. A sign was posted over the speaker on the reader board indicating out of order to pull to the second window to place an order. We pulled up to the second window and no one was there, and I mean literally there was no one there. It was about 5:45pm in the evening. The open sign was on and the all the lights were on. However, there was not a single employee in sight let alone any customers. I honked my horn then waited 5 minutes and honked my horn again. No one ever came to the window so we left. This place clearly has some management issues, or lack their of. We will never come back here again. Period. read more

Men's restroom is very dirty and smelly, just disgusting. The urinal is not working. The local health department needs to cite them for code violations as the men's restroom is unhealthy to use. read more

It took a full 8 minutes to get to the window after ordering. I asked for a combo and also asked if curly fries could be included in the combo. I was told they could be part of the combo and when I got to the window he indicated there was an additional $.49 charge for the curly fries. Imagine my extreme disappointment when the fries were cold and soggy ! NO MORE JACK FOR THIS CUSTOMER !~ read more

I go for the salad and they are ALWAYS out of it. They say they make the "projection rate" which apparently is 3 a day. Not impressed.

Woodburn Jack in the Box. I love this Jack in the box. Hot food 98% of the time. Great staff service and nice. Not o fan of the Chili but love the beef and chicken burgers. I really like the specials they have. The specials are displyed by the ordering spot. Makes it easy. read more

This place really sucks and and they are in a bad mood and don't like there jobs and don't like to attend people. they look like there going to get busted and lose there job and be poor in a few years read more

Service here stinks. Came in with my parents in the morning on our way to Portland. There was nobody at the counter. We stood there for several minutes without a word by anyone even though the drive-thru person looked at us but ignored us. Finally ordered and got our food which was adequate. Went to the restroom on the way out and it was dirty. read more

Your typical Jack in the Box. What makes this place interesting is that this seems to be the standard "kid swap" place for a parent dropping off the kid so the other parent can get their weekend visits. Just sit in the parking lot for about 30 mins or so and you'll see about 3 or 4 swaps...LOL. read more

Stopped in to use the restroom and the women's restroom conditions were appalling. One stall of two did not even have a toilet dispenser much less toilet paper. This stall also possessed a seat and floor covered in urine and it's smell. A sign in the restroom says they check it every hour. I think someone is lying. Based on the condition I would not recommend eating here either. read more

This place sucks as far as customer service and is super dirty. My friend found hair in his food and the girl at the counter accused me of stealing for pouring some of my filled large drink into another cup to share with my friend. Go ANYWHERE else!!!! read more

The place was terrible. There was flies around the kitchen area and table were left unclean.

Last week I came in while outside 97 degrees then I go inside there is too hot! I change my mind please fix this!!

I went at around 11pm and I waited in the drive thru line for about 30 min. And then on top of that I ordered a chicken sandwich, when I took the first bite out of it I thought maybe there was something in my sandwich but nope it was just the super old rock hard chicken patty. I didn't even bother to go back and ask for my money. It'd just waste even more of my time. It's ridiculous read more

I used to be close friends with the manager Kylie but she pretty mean when I ordered before and always mess up my order. I don't even remember really how long it has been since the last time I got food from here. But yeah everybody always looks pissed, I know I would be too if I was basically working for free at min wage. read more