Great towing company. Son was involved in an accident and this company actually cared. They were…read moreempathetic and understand how traumatizing an automobile accident is. A very reasonable price to tow and store during the insurance process. Best tow company in the valley.

Larry and his team are the best, towed everything I've ever needed. Flat bed towing or wrecker I…read morewould recommend anytime

My car died on the second floor of the downtown Mount Vernon parking garage. Two tow companies…read moreimmediately said they couldn't do it. Budget Towing came. They couldn't bring their truck up (to big and ceilings to low) so my guy walked up, assessed the situation, called for back up and they pushed the car around the corner and down the parking garage ramp, then down a block to a side street. Now the truck could load and get me to my favorite repair shop, JP Automotive, on the westside. Thank you budget towing for thinking out of the box and not stoping at "it can't be done." Forever my go to! Unfortunately cannot remember the names of the two, really nice, men that helped get this done. But I thank them for their kindness.

We recently purchased a new house and needed help moving an old truck off the property. I called…read moreBudget Towing and they had the truck off site a couple hours later. We will definitely use Budget Towing again in the future.

We disassembled our daughter's old trampoline and, while most of the metal was in good condition, I…read morehad no idea what to do with it. After a little research, I found that Christian's would take scrap metal. We really appreciated this, as the idea of tossing it all into a dumpster felt really wasteful.

Christian's Towing truly got me out of a muddy situation--literally! I'm so grateful they were…read moreavailable to take my call and quickly dispatch help. They were friendly, fast, and clearly knew exactly what they were doing. My car was stuck in the mud on NAS Whidbey Island, and they managed to get it out without a scratch. Highly recommend their team--professional and reliable when you need it most!

Was happy not to spend $600 at Costco, only to have my alternator go out on the way back to Whidbey…read moreIsland. The dispatcher (Brittney?) was very friendly and communicated things very well. Cody came out and got my car on the flatbed and family inside the truck, safe and sound to Oak Harbor. Cody was a blast to talk with on the drive and was very courteous and professional. Thanks!

I would never have this towing company ever help me !!! I've worked with other places and they work…read morewith the customer!!! This company does not!!! They quote one amount and then change it to a larger amount. They say one thing and then change what they say to better themselves even when I explain what was told to us they twist it!!!! Thanks for screwing us over and taking advantage of young men who did put a note on the truck stating they were coming back for it and it was still towed and vandalize!!!!

Kevin showed up within 15 minutes of my call. He was very professional and courteous. I can not…read moredescribe how friendly and helpful he was. I have dealt with towing companies before and have never had such a delightful experience in my life and I am 71 years old.

So thankful for Deception towing. Came out on Easter Sunday and helped us get a car that was stuck…read morein our yard. They did it quickly and were very courteous and patient. Highly recommend them.

Dang, absolutely the friendliest and most helpful roadside service in the area, very affordable…read moretoo! Seriously, you're wasting your time even trying to call anyone else! Thanks for helping me out today!

Joe is such a super nice man. He has helped me several times as well as family members. He always…read moreshows up quickly, is professional, personable, kind, and has great rates! Thanks, again, Joe for helping get my sister's car unlocked after her 2yo grandson locked himself in!

Stay away from this place they treat people with lack of respect and honor…read more I can't believe people can still treat humans differently for social class or race. I am very disappointed on this people. They treat their clients well but wait to you see how they treat their own staff or people that supply to them. And even some people won't get the service because they are way behind schedule. Reasons they don't treat their staff with love.

Central Collision recently just did some body work on my fathers Honda Ridgeline. He was so happy…read morewith the work done that he called me raving about how nice the people where and how good his truck looked inside and out. Now if you know my father he is pretty picky and this doesn't happen often. Thank you Central Collision for taking care of my father. We will use you in the future and refer your company out.

I brought my 2009 Hyundai Elantra in for the first time this past Wednesday for diagnostics and…read moregeneral repairs. I was blown away, instantly, by the customer service. Every. Single. Person. I. Encountered. Made. Me. Feel. Welcomed. That is the #1 reason I will continue bringing my car here. The second reason specifically is Tonya She sent me the estimate for repairs and the full inspection report. Then, she gave me time to review and digest it all before calling to discuss and answer any questions I had. Not only that, but later when I called back with my spouse on the line to ask questions also, Tonya was very good at helping us prioritize things from the list of repairs. I love this place and I am also thankful to Hyundai of Skagit for recommending Burlington Automotive when they could have just left me to figure it out as they had no appointments as soon as I needed. I see why the review ratings are so high for this awesome establishment! They are well deserved.

I am writing this on behalf of my mother in law. She has been a long time customer here and never…read morequestioned the service. She recently brought her car in for an oil change and they brought up a few other items that she should take care of, one of them being her brakes. The CSR gave her a form that listed she needed pads, rotors, and calipers to the tune of +/- $1,800. Thankfully my son was with his grandma and the suggestion of calipers struck him as odd. I am a mechanic so they had me take a look at the information provided. The Burlington Automotives mechanic that did the inspection on her car did call out her brake pads(and a few other small service items), but did not call out rotors or calipers. I did a brake job on her car and, indeed, it only needed pads with the rotors being perfectly smooth and within spec. The calipers were also in great shape with the dust seals still attached, no cracks or anything like that. We went to talk with Louis, the Store Manager, and he first said that pads and rotors are often changed together and thought it was weird the mechanic didn't call out the rotors. I stated it was because the rotors are fine. I asked about calipers and he went into a story about them potentially seizing if there is wear, again, not called out by the mechanic and the dust seals are in great shape. He then said that the CSR was "new" which is a cop out. If the person is "new", they should have oversight and that still doesn't explain how the mechanic got it right and the CSR got it wrong. When I asked what thier policy is for the hand off of information, he said the CSR should take exactly what the mechanic says BUT rotors and pads go together because It can cause uneven wear, we also dont turn rotors, we just go new. It is a real shame because this sort of things gives all mechanics a bad name. To be clear, the actual mechanic's report was on point and I think he was a fine mechanic. The CSR and Store Manager, though, should be ashamed of themselves At the end of the day, they tried to screw an old lady out of a bunch of money. Louis barely apologized, trying to make every excuse he could to get out of admitting they wronged her. They didn't have her best interest in mind.... do they have yours?