Big Thank you and Shout Out to Trevs Towing & Transport of Lynnnwood . Hardy is excellent and…read moreprofessional, such a nice person and very very careful. We appreciate you nice people at Trevs

Trev's Towing went above and beyond!…read more My son called me in the middle of the night after his battery died while he was stopped at Tom Thumb. We tried jumping it ourselves, and even an employee from the store came out to help, but nothing worked. Then Trev showed up like an angel. Not only did he get the car started, but he refused to charge us a dime. Who does that anymore?! In a world where kindness can sometimes feel rare, Trev reminded us that there are still genuinely good people out there. Thank you, Trev! You truly are an angel. From the bottom of my heart, thank you for helping my son when he needed it most. Your kindness will not be forgotten.

Wow they were fast!! Very happy with their service, he put it right back in my parking spot…read moreperfectly, so happy, i will always call them!!!

Dan is the MAN! My BMW alternator went out right on I-5 Northbound in Seattle. He was on his way…read morewithin ten minutes and got to me as fast as he can! Very grateful! Hooked my car up fast and we were on our way! Great guy and service! Highly recommend!

Was happy not to spend $600 at Costco, only to have my alternator go out on the way back to Whidbey…read moreIsland. The dispatcher (Brittney?) was very friendly and communicated things very well. Cody came out and got my car on the flatbed and family inside the truck, safe and sound to Oak Harbor. Cody was a blast to talk with on the drive and was very courteous and professional. Thanks!

I would never have this towing company ever help me !!! I've worked with other places and they work…read morewith the customer!!! This company does not!!! They quote one amount and then change it to a larger amount. They say one thing and then change what they say to better themselves even when I explain what was told to us they twist it!!!! Thanks for screwing us over and taking advantage of young men who did put a note on the truck stating they were coming back for it and it was still towed and vandalize!!!!

Mr. Raymond had an agreement with my son and me to transport a vehicle to Jacksonville, Florida, as…read morehe stated, "has a regularly scheduled pickup in South Florida and this would benefit him by not running empty to Florida." A good faith deposit was given to Mr. Raymond for the services. We were notified a few days before the pickup date by Mr. Raymond that his mother had passed away and he would not be able to provide the services we requested. I have contacted Mr. Raymond regarding the refund of the good faith $1000 deposit. He has since blocked my calls and refuses to discuss the return of the deposit. I am eager to resolve this issue and would hate to assume any ill intent. Mr. Raymond, you have my phone number; please call me to discuss this matter.

When my car broke down the other evening I called 4 different towing companies. This was the only…read moreplace that was able to help. Not only were they quick and friendly but also gave me recommendations on where to get a new battery that wouldn't cost a ton of money. I would call them again if I needed help with one of our cars.

This company left me hanging! Driver came to fix flat on Interstate 5 but said he couldn't due to…read morefaulty spare tire. He couldn't tow my car but said he'd contact my insurance co. that had dispatchef him and tell them I needed a flatbed tow to. Bellingham. This was at 4:30. Apparently he never did as I sat there until 9:40 p.m. I told driver my phone was dead and had no way to be contacted. He waved, got in truck and left. Thank goodness for nice couple and state patrol who stopped. I was able to borrow phone and get a tow but it took until 11 p.m. until i got home.: Wish I could give no stars.

I am writing this on behalf of my mother in law. She has been a long time customer here and never…read morequestioned the service. She recently brought her car in for an oil change and they brought up a few other items that she should take care of, one of them being her brakes. The CSR gave her a form that listed she needed pads, rotors, and calipers to the tune of +/- $1,800. Thankfully my son was with his grandma and the suggestion of calipers struck him as odd. I am a mechanic so they had me take a look at the information provided. The Burlington Automotives mechanic that did the inspection on her car did call out her brake pads(and a few other small service items), but did not call out rotors or calipers. I did a brake job on her car and, indeed, it only needed pads with the rotors being perfectly smooth and within spec. The calipers were also in great shape with the dust seals still attached, no cracks or anything like that. We went to talk with Louis, the Store Manager, and he first said that pads and rotors are often changed together and thought it was weird the mechanic didn't call out the rotors. I stated it was because the rotors are fine. I asked about calipers and he went into a story about them potentially seizing if there is wear, again, not called out by the mechanic and the dust seals are in great shape. He then said that the CSR was "new" which is a cop out. If the person is "new", they should have oversight and that still doesn't explain how the mechanic got it right and the CSR got it wrong. When I asked what thier policy is for the hand off of information, he said the CSR should take exactly what the mechanic says BUT rotors and pads go together because It can cause uneven wear, we also dont turn rotors, we just go new. It is a real shame because this sort of things gives all mechanics a bad name. To be clear, the actual mechanic's report was on point and I think he was a fine mechanic. The CSR and Store Manager, though, should be ashamed of themselves At the end of the day, they tried to screw an old lady out of a bunch of money. Louis barely apologized, trying to make every excuse he could to get out of admitting they wronged her. They didn't have her best interest in mind.... do they have yours?

Superb service, excellent customer service ! We are…read morefrequent flyers at Burlington Automotive and trust their entire staff !

The other night my car battery died at around 2 AM. Called three different tow companies for the…read morebest price and went with Carl's. Within the 25 minute time frame I was given, Daniel was on the scene as promised. And a few more minutes after that, my car was up and running again. Thank you for the fair pricing and efficient late night assistance

From the owner: Carl's Towing has been a local, family-owned-and-operated towing company in Skagit County since…read more2006. Carl's Towing provides all manners of Towing Services, from roadside assistance and winching, to jump starts and lockouts - 24 hours a day. Our experts are friendly and professional and our vehicles are clean, comfortable, and air-conditioned. We guarantee a quick response time and expert customer service for any towing or roadside assistance you require. In addition, Carl's Towing is an official AAA Primary Contractor. For AAA services, call 800-AAA-HELP 24 hours a day for service.