My friends and I have been attempting to Reserve 4 bikes for…read moretwo hours on Saturday 16 Nov. we have filled out the consent forms and have heard nothing about our reservation request. Today for about the 10th time We have attempted to call. No one ever answers, there is no answering machine and eventually the phone hangs up. What is this business?

My mom was coming in town to visit. I really wanted her to experience the strand, the beautiful…read morebreeze in your hair while riding a bike. However she has not rode a bike in about 10+ years and was fearful of even riding an electric bike. So I thought hey, maybe we could rent a golf cart. I went through Yelp and found Beach vibe rentals in Carlsbad but yet right up the street from where we were staying in Oceanside. Called and asked them numerous questions on numerous occasions for about six hours lol and finally decided to rent a golf cart for a couple of days. My mom and me were having such a great time in the golf cart that we rented it for four days! Jesse, the owner is just the nicest man! He went above and beyond and even told us where to safely keep our car parked for the four days since the RV park we were staying at wanted to charge us $20 a day for her car! The golf cart was perfect, and worked perfectly for my mom in her 70s Turned our vacation into a whole different experience and loved it! Would I recommend this place? Highly!

So easy from beginning to end. Alise is fantastic! Can't wait to rent another golf cart and spend…read morethe day in Carlsbad and Oceanside!!! So fun! Especially when family and friends come to town. Highly recommend!!!

Would definitely rent from them again. When I called because another company canceled my…read morereservation they didn't have any availability but within 5 minutes the young lady was kind enough to call me back to tell me that she just had a reservation and gave us a deal. Thank you so much!

I love this place!!! Their team is beyond amazing! The quality of the golf carts is top notch:) I…read morehighly recommend Encinitas golf carts rentals

This review is long overdue, but Raul saved us!! The day before the pride parade, another golf cart…read morevendor that we had booked far in advance bailed on us, so we were scrambling to find one last minute. Raul was so easy to work with, delivered the carts right to us in the midst of all the craziness and made everything so easy! The cart was perfect for carrying supplies and giving people a chance to rest along the route. The blue color was super fun too!

Wonderful wonderful customer service by David! Very respectful and knowledgeable of bikes! We are…read morelocals and tried this on Super Bowl Sunday. Very enjoyable and such a great experience along the beach in Carlsbad! 5 stars !!!!!

Good prices - my wife and I originally went in to rent bikes so we could enjoy the open air and…read moreexplore Carlsbad and Oceanside but opted for the golf cart instead. Great customer service, nice cart and competitive pricing. Overall we were super happy and it ended up being much easier to park the cart instead of our car to walk down to/explore the beach via many beach access points along the way.

Cart Mart went above and beyond to make our buying experience exceptional. What a surprise for my…read morewife when the cart arrived early. Tyler and James worked to make the whole process painless they are truly professionals. I got what I ordered way before it was supposed to arrive delivered in brand new condition. We are the talk of the neighborhood and have sent both are neighbors to see them. Go to Cart Mart get the experience we had let the professionals handle it.

6/26 response from Cart Mart...if only they worked as hard to make a sale and promote customer…read moreexperience and satisfaction rather than withhold the security deposit after lying to us and switching out our special order for another clients cancelled order. Do you want to be treated this way? Are you the person who cancelled your February order and they kept your deposit? Reach out to me and help us end this nightmare. I'm used to Mercedes, Lexus and Nordstrom customer service..... Van/Christine, We are disappointed that this matter has reached this point, and we strongly disagree with your characterization of the transaction. Despite your characterization of the events on Yelp, Cart Mart did not engage in a "bait and switch." We did not attempt to mislead you, nor did we attempt to provide you with a vehicle of unknown origin. Your order was processed through Cart Mart's normal sales process using our standard documentation, deposit terms, and vehicle preparation procedures. Initially, we anticipated ordering a vehicle specifically for you. However, when an identical unit became available in our inventory, we allocated that unit in an effort to expedite your delivery and began preparing it in good faith in reliance on your purchase commitment. Our intent was simply to get you into your vehicle sooner, something most customers appreciate, particularly during our busiest season. Importantly, this was not presented to you without your knowledge or consent. As reflected in Christine's text message dated June 16, you acknowledged that we had already agreed to proceed with the in-stock vehicle, stating there had been "zero communication from Cart Mart since the last time we spoke and agreed to the other person's cancelled order." That contemporaneous message confirms there was a mutual understanding regarding the substituted inventory and directly contradicts the later claim that Cart Mart attempted to switch vehicles without disclosure. We also explained that it is standard practice throughout the industry for authorized dealers to receive vehicles from the manufacturer and complete final assembly, inspection, accessory installation, and configuration at the dealership. Exchanging standard components such as seats, wheels, or tires during the preparation process does not make a vehicle improper, used, recycled, or a "Frankenstein" vehicle. As we stated previously, the sales documents clearly identify the down payment as non-refundable. Based on that agreement, together with the work already performed in preparing your vehicle, Cart Mart does not agree that a refund is contractually required. That said, Cart Mart had been reviewing whether a discretionary accommodation could be offered in an effort to resolve this matter amicably. Unfortunately, your recent public statements include serious and inaccurate accusations regarding Cart Mart, our employees, and our business practices. Those statements make it considerably more difficult to resolve this matter informally without protecting Cart Mart's interests. If your goal is to resolve this constructively, we remain willing to discuss a written resolution that addresses the deposit issue and provides finality for both parties. We are also continuing to seek support from the manufacturer and remain hopeful they will assist in bringing this matter to a mutually acceptable resolution. This matter will not be resolved today, but I remain hopeful that all parties can reach a positive resolution in the near future. Regards, Tyler Meyer Sales Manager, CartMart.com

Renting a Moke was such a fun experience! We are local but found this to be a great way to check…read moreout local businesses and enjoy the beautiful weather we had this past weekend. I was pleasantly surprised at how easy it was to pick up our Moke as well. We booked the Encinitas/Leucadia option so all we had to do was go to the valet at Alila Marea, who gave us the keys. Super simple and we had a blast -- they were also very kind about letting us bring our dog as long as he was well secured (which was sensible to us). Highly recommend!!

I made a reservation for my mom's birthday, we were staying at the Alila, and this was a…read morerecommended activity through the hotel. My mom decided she didn't want to do it the day before, so I called and tried to cancel. They said a 7-day cancellation requirement. The woman on the phone said she could submit a cancellation request but it would take a week together get back to me. We ended up using it since there was no guarantee of refund. The car is really slow, traffic was backing up behind us on a 35mph zone. We had to pull over twice to let the line of cars pass. Pretty terrible customer service, they seem like a money-first culture. Also, on-boarding was very time intensive and annoying. Drivers license front, back, insurance information all needed to be upload, and the site had issues. After posting the review above on Google, Moke replied and called me petty. The website had issues uploading my drivers license, I had to try multiple times. Seems like it's a "nuisance" for the owners to pay a proper website developer. They charged $311 for a two-hour rental, with mileage so limited we could barely make it to downtown Encinitas, we had to park and walk around to avoid going over the limit. The advertised speed is higher than the actual speed. As you can see from their response, they don't like taking accountability and will find an excuse to nickel and dime you. They want to charge you cancellation insurance and avoid paying for liability insurance, where most businesses know that's a cost. They're likely untruthful about blocking the booking for other customers - we called before our car was delivered, then it was sitting in front of the hotel for 2-3 hours before our designated time slot. Given their lackluster and accountability-avoiding response, I'll share with Alila to see if this "luxury experience" can be removed from their website to not tarnish the Alila brand. I don't know how a luxury hospitality brand like Alila allows them close to their resort property. As for the software, I tried on 2 separate devices on 2 separate WiFi's and LTE. Again, instead of being curious, they immediately blamed the customer. I think their response stands for themself. If you want spoiled, entitled customer service, please consider Moke & Sun.

Very helpful! Roberto and his team really take the time and thought into your golf cart needs…read more They also have at home service for a fee. It's the place to go.

Called for repair..wanted $250 just to pick up! Found mobile tech that repaired it for $280 labor/…read moreservice call. I ordered parts..$80. If pickup was $250 I cant imagine what repair would have been along with length of time.

Rec rentals provided excellent customer service. We rent golf carts for our yearly trip to campland…read moreand this is the first year we used Rec Rentals. They will always get my business for all my future trips as they exceeded my expectations. It is hard to find a company that makes you feel Appreciated and Rec Rentals is that company.

We hired Rec Rentals to shuttle for our elderly wedding guests, to and from the parking…read morelot/entrance area..and we are so happy we found them! Russill was so kind from the start, answering all of our questions and providing his expertise/advice in regards to shuttle service (which was so helpful in planning!!) He was also very personable with both me and my guests. He was on time, professional, and just the best!! We will definitely be using Rec Rentals for shuttle services in the future!