I recently broke a tooth and called Heritage Dental Centers to schedule an appointment. The staff…read morewas very friendly and was able to get me in to have it looked at right away even though I was a new patient. Dr. Anderson determined that the tooth should be capped and really went the extra mile to make sure I completely understood the process. His calm and caring manner really helped alleviate any anxiety I had and I was amazed at how little discomfort I felt during the fairly in depth procedure.

Be careful with Dr. Dan Lam and Dental therapist name Cheyton Homan who work in this clinic. They…read morepass MN Care tax ( the tax that they have to pay to State for their revenue) to me and use more expensive material to filled for my tooth without of informed me and with out of my consent. I had called to ask them to refund my over pay. Dr. Dan Lam refused to refund and offer me to come back to redo it with the silver ( the material they should used in the first time ). "I must be out of my mind if I take his offer" I told the front desk lady name Amira . I had report this to MN Attorney General Office and MN Board Of Dentistry and file a complaint to my Delta Dental Insurance. As a result the Insurance had instructed Dr. Dan Lam refund my over pay. It is included MN Care tax and extra cost for expensive material that they made me pay.

The are the best! I've moved out of state, but I haven't switched my dentist because I feel…read morecomfortable and am treated so well here! So every time I come back to MN I make sure to make my appt here. Lana is great. Holly is great. Dr.Lam is great. And everyone else! It's clean and very welcoming!

I have been going to Zane Dental for several years and could not be happier with Dr. H and her…read moreentire staff. Very personable, Professional, Honest, and so much more. I had some significant dental issues due to lack of proper oral hygiene over many years, and the outlook was poor. My pervious dentist wanted to perform significant oral surgery involving cutting off the gums, stitches and more. Hence my delay in addressing the issue. Dr. H provided a modern alternative, laser surgery that was far less invasive, less painful and very successful. She gave me my healthy smile back, and I have been under her care every since! Modern Equipment, Latest Technology, and while you are sitting in the chair, you can even watch your own TV, and get this, the patient chairs even have message functions. It's like going to the spa - but for your mouth :) Recently, my mother (in her 80's) had an issue with her upper denture and was told by several dental offices, without even being seen, that because of the age of her dentures, she would likely need new ones, and the cost would be anywhere from $10,000 on up. I reached out to my dentist, Dr. H, who was heading out of town (that day) for a well deserved vacation. She made time to see here before her departure at her Apple Valley location. Now that's service!! She was able to determine a repair was in fact possible and had them repaired for a small fraction of the high cost of new dentures. I could go on, but I can't say enough good things about Zane Dental / Elite Dental

I'm a real patient! I had tooth number 15 removed 2 weeks ago. So far my experience has been…read moreexcellent. Minimal discomfort and communication has been excellent. All of my concerns have been promptly addressed. Front office staff and telephone staff were also very helpful. They will be handling my implant down the road as well.

This is a negative review of this business because I had a bad financial experience with it. I…read moreprepaid for a consultation and the office staff offered to file a reimbursement claim for me with my insurance which they did. The office staff said if the dental office gets the check from the insurance, that money will be sent to me. Today my insurance company said I checked a box to have the reimbursement go to the provider. I did not sign such a form but the check did go to the provider and the provider has not returned it to me. I have tried several different ways to get my money but so far I have been unsuccessful. I need additional dental work but I'll have to find someone else to do it.

Worst dentist I've ever been to. Let me say that I don't cry easily. Hr Huepfel was obviously upset…read moreabout something when I arrived and it rained on his convertible with the top down just before I arrived. He was very short with me and when I said I wanted a filling instead of a crown, he asked me to never come back. He even made me cry saying mean things while he was drilling my tooth. He was shaking as he drilled my tooth and totally jacked up my filling so my invisiline braces no longer fit. His staff is very nice but he is terrible. I would never recommend him.

This is the most friendly, welcoming dentist office I've ever been to. I've been a patient for a…read morefew years and have had nothing but pleasant experiences. I have had lots of rough dental visits to other dentists in the past so feeling comfortable and welcome means a lot! Their office is located right across the river from Stillwater in Houlton, right off the new 36 bridge. Easy to find parking in their lot! The team is smaller and they get to know their patients well. You are always greeted with a friendly smile and I've never had to wait long in the lobby. I've enjoyed the conversations I've had with each team member on my visits. I've had several cleanings over the last few years and a filling. I had to get the filling adjusted a month back and was in and out super quick. They even send cards in the mail around the holidays or just to thank you for visiting their office. Loved the Christmas tree and festive music they had playing during my last visit. Thank you Dr. Huepfel and team! ~ Caedron Koenig

Not sure why my previous review was deleted, but this place is a SCAM! I was redoing same teeth…read moreover and over again because the "doctor " did not care to do it right. And my front teeth were coming out with new colors palette every time i'd go there. My very last visit ended as I walked away from there office because so called dentist start yelling on me that my teeth are breaking and i need implants. All i was asking to do was to fix his feelings that he did few weeks ago, but they already cracked and the color was nowhere close to my natural teeth. Well, 3 years later i still don't need implants and my new dentist did a great job fixing the mess from Bucca dental. I also didn't see in Bucca dental that dentist would change the gloves going from one patient to another. Please stay away, better safe than sorry!

Still suffering financially from the false debt these guys sent to a collection agency (CLX…read moreSystems) who reported to credit bureaus AFTER I made regular monthly payments. Stemmed from dispute about insurance coverage, as Bucca (formerly Lake St Dental) gave me an estimate far lower than actual cost.

This was hands down the best experience I have ever had at a dentist, and I am 67 years old. I…read morewalked in with excruciating pain and severe anxiety and I have no pain now and was treated with such respect and compassion. I will never go to a different dentist!!!

I only went here because it was close by and my insurance was accepted. Damn, was that a mistake!!…read moreMy very first few visits were pleasant, at best. The hygienist(Jody or Jenn?) made my visits worth returning as she was very patient and hospitable. When she offered the "laughing gas", she ALWAYS made sure to drown me in 100% oxygen before letting me leave. I went in as a brand new patient who hasn't seen a dentist in over a decade. I got my annual bitewing x-rays, examinations, and cleaning done. I was recommended that I get a scaling done(deep clean). That went as well as I could tell. I had another examination after that to make sure that after the deep clean, no cavities/decay was exposed or noticeable. They claimed that all was well, other than some minimal decay on tooth #4. That's when I was scheduled for a tooth decay removal and filling of it. I was in and out that place no more than 8 minutes!!! And the hygienist that day gave me the laughing gas, but sure as hell didn't give me oxygen before I left, yet instead told me "Have fun! Today is Mardi Gras!". As I was getting up from the chair(which was still positioned down), I knocked the dental tool table but not hard enough to spill the tools left on there. Why was it still hovering over me, even if partially?? It should've been moved out of my way, out of my reach. Because of how shitty my last experience was, as I got home I immediately reached out to a real 5-star dental office for an emergency consultation of all the work that was done at THIS OFFICE. Before this new dentist would look at my teeth and the work that was done, they called the this office to release my charts. Whoever was working the phone at that moment was overheard by my new dentist, whispering and asking where my charts were to the background person and if my charts were ever scanned in and filed. The lady on the phone then said that because the are x-rays are on film, they couldn't fax/scan them over and that they would have to be mailed. Once I learned that, I immediately left work on my lunch break to go retrieve them in person. Upon arrival(13 minutes before their office closed) I saw 2 women from that office walking to their car, as if they knew I was coming to retrieve my x-rays and they purposely avoided me to prevent me from doing so. My dentist said screw it and didn't need their crap, old-aged tech x-ray on film, and decided to take new bitewings of my teeth free of charge. As my dentist was executing the periodontal charting of my teeth and comparing it to the charts received from THIS OFFICE, they became utterly upset and even expressed their anger along with mine! The charting done by THIS OFFICE was incorrect for about 80%. As my dentist examined my new bitewings, they noticed that there was DECAY LEFT UNDERNEATH the FILLING done by yours truly(Dr. Luke). That just made them more angry. Also that there was noticeable decay on the molars to the left and surrounding teeth, which my new dentist fixed like it should've been the first time it was looked at. As I expressed my WHOLE experience to my dentist about THIS OFFICE, I asked about malpractice. They stated that there is definitely a case of malpractice here, however they wouldn't like to take that step as they would have to identify themselves to the defense and the dental association board. So, I agreed not to take further action and just forget about THIS OFFICE and WARN the surrounding neighborhood, especially if you're a PERSON OF COLOR.

After searching for nearly three years for the right dentist, I finally found Dr. Tom Dresen. If…read moreyou're looking for a restorative dentist who combines outstanding technical skill with honesty, patience, and integrity, I recommend him without hesitation. Most other dentists I consulted with recommended 2 years of orthodontics before they could begin restoring my teeth. Dr. Dresen offered a thoughtful, conservative approach that restored my smile without braces, and he completed everything in just six months, exactly as he had estimated. From my very first consultation, I felt completely at ease. He listened carefully to my concerns, performed an incredibly thorough exam, and took the time to explain everything clearly. What impressed me most was his honesty. He personally reviewed my treatment plan and estimated cost with me, and throughout the process, he removed procedures that weren't truly necessary. There was never any pressure to spend more than I needed. Oh, and by the way, the final cost was well under the original estimate. The biggest surprise came on my very first treatment day. I expected to wait months before I could smile again, but I walked out that very day with beautiful temporary teeth and a smile I was proud to show. Over the following months, he carefully refined every detail until the final result looked and felt exactly right. Another thing to know is that the office doesn't bombard patients with constant reminder texts and emails. They schedule your appointments and give you one courtesy phone call the week before. Their communication style is more low-key than what I was used to, and because I like to understand every step of the process, it encouraged me to reach out with questions about different aspects of my treatment. I came to understand that this was simply the practice's style. They were always willing to answer my questions when I called, and none of that outweighed the exceptional care I received or the wonderful results. In fact, it came to reflect the respectful, easygoing nature of the entire practice. The quality of Dr. Dresen's work is exceptional. Every tooth looks natural, feels comfortable, and fits perfectly. Tara, Jenny, and the entire team are welcoming, professional, and genuine. At every visit I felt safe and knew I was in capable hands. In my 65 years, I never imagined I would say that I truly enjoyed going to the dentist. Dr. Dresen and his team didn't just restore my teeth--they gave me the confidence to smile again and greatly improved my quality of life. Friends, family, and even strangers have commented on how natural my teeth look and how beautiful my smile is. I will always be grateful to Dr. Dresen, Jenny, Tara, and the whole team for what they did for me.

I've had the best experience with these guys. The staff is so friendly, I feel comfortable when I'm…read morein the office like I'm with friends! My mom and I both recommend going here. The honesty and care has been so helpful too, I came here for a second opinion as did my mom and we are permanent clients for a few years now.