The providers have changed in the last year so maybe the older reviews are from them. My family…read moresee's Dr Carlos he is the sweetest dentist makes sure you are ok through whole visit. My 9 yr old had 3 cavities done and she said he was so nice and she is so nervous at the dentist. They let me have a pay plan and I don't know what someone said about only one hygienist because me and my 2 children all had our cleanings all at the same time with different ladies so staff is up to par!

I have extreme anxiety when it comes to going to the dentist. So, making the appointment is hard…read more I made the appointment and couple days before the appointment I received a reminder of the appointment I did not reply back to the text and showed up for my appointment. I was informed since I didnt confirm the appointment they canceled it. NO WHERE in the text did it state if you dont reply the apt will be cancelled. I am now finding a new dentist that will be more considerate of the patient's time and will being

They're very attentive and helpful. Was 15mins late to my cleaning but they still held it and got…read moreme in right away. I was recommended by my spouse, and he had a root canal that they were able to helpfully take care of with state dental insurance so I had to go here. The dental hygienists are so friendly as well, the same goes for the doctor. Each appointment goes smoothly and timely. Can't recommend them highly enough!

They were friendly and helpful! I'm on MA Medicaid and can't get the standard porcelain crowns that…read moreall dentist recommend for adult teeth. MA only covers resin crowns. I went to many dentist who refused to do this work. This dentist was fast and accurate AND even though I have huge anxiety about dental work I had no problems. His facility and equipment are top notch. Go see him!

Dr Krekklau and his staff are amazing! I've been going here for 5 years now and have nothing but…read moregood things to say. Highly recommend.

This was, without question, the worst experience I have ever had at a dental office…read more This was my first visit, and I was there for routine X-rays before a cleaning. The individual taking the X-rays was extremely rough throughout the procedure. The bite block was repeatedly jammed and forced into my mouth, causing significant discomfort. In addition, I do not believe the sensor was properly covered by the protective barrier because I could feel every sharp edge of the sensor against the floor of my mouth. What was most concerning was that instead of carefully removing the entire bite block assembly, the sensor cable was repeatedly pulled out of my mouth. The experience became so painful and unprofessional that I got up and left before the appointment could be completed. I expect that my insurance will not be billed for a cleaning that was never performed. I will be contacting my insurance company to file a complaint, as well as submitting a complaint to the Minnesota Board of Dentistry. There is absolutely no reason a patient should leave an X-ray appointment in pain. I am now dealing with a cut on the floor of my mouth as a result of how this procedure was handled

I couldn't be happie, the team was outstanding and had 2 wisdom teeth exstracted at one time, they…read moredid a great job. The Dentist Dr. Kwokocha was amazing extracting my teeth and I am thankfu.

We tried to get into today for an emergency extraction after emailing back and forth SIX TIMES with…read morethe office. They told us to come in on Monday for the walk-in times, and after reviewing the X-rays, said they could help pull the teeth. I quote from their email: "There might be a wait but we will work her into the schedule. We will get those out." We got there today, only to have their receptionist say they don't take our insurance and won't accept any type of out-of-pocket payment for care. Why they would say one thing and then another with zero reason/explanation besides just saying "insurance" goes beyond me. It is infuriating. I saw a review about a month ago with a similar issue regarding insurance and communication between staff and wanted to let people know that it is still a prevalent issue that WILL get in the way or care. **Do NOT try to schedule here unless you have Blue Cross or Health Partners insurance. It will be a waste of your time.

Called twice and waited for 10 minutes each time, no answer. Tried to make an appointment online…read morethree separate times, two left unanswered and one scheduled on a day and time I specifically said I could not make it. Called to reschedule the scheduled day I couldn't make it but was told I was never scheduled to begin with. Very poor communication.

Terrible service. I had a cleaning scheduled for six months. The day before the appointment, they…read moremoved my appointment up half an hour without notifying me, then were unable to reschedule for another 4 months. The scheduling manager was extremely condescending to me when I arrived, claiming she had tried to get ahold of me the previous day and had left a voicemail. My phone had no voicemail and she showed no empathy towards my frustration that I was just finding out they could not see me because it would interfere with other appointments. I will certainly not be returning and highly recommend to others they find dental care elsewhere.

ELD completely upends the cliche about people "hating their dentist"! These gals and guys make you…read morefeel like family from the moment you walk in the door. Customer service is off the charts good. They also are great at offering you positive feedback about your tooth care and what you're doing right, so if you suffer from dental anxiety, they're especially great for that. No matter what issues you have going on, you will leave their office feeling a little better about your mouth. Seriously, I moved 30 minutes away from maple grove, and I still make the trip to see them, cuz it's worth the inconvenience. Katie and Mamie are the best!!

These guys and are top of the line. They are very clear in what to expect, what they need, and…read morethey do it with a smile the whole time. The doctor is tremendously experienced, but he's still attending weekly meetings with local dentists to make sure he's on the leading edge. They have won my business.

This was hands down the best experience I have ever had at a dentist, and I am 67 years old. I…read morewalked in with excruciating pain and severe anxiety and I have no pain now and was treated with such respect and compassion. I will never go to a different dentist!!!

I only went here because it was close by and my insurance was accepted. Damn, was that a mistake!!…read moreMy very first few visits were pleasant, at best. The hygienist(Jody or Jenn?) made my visits worth returning as she was very patient and hospitable. When she offered the "laughing gas", she ALWAYS made sure to drown me in 100% oxygen before letting me leave. I went in as a brand new patient who hasn't seen a dentist in over a decade. I got my annual bitewing x-rays, examinations, and cleaning done. I was recommended that I get a scaling done(deep clean). That went as well as I could tell. I had another examination after that to make sure that after the deep clean, no cavities/decay was exposed or noticeable. They claimed that all was well, other than some minimal decay on tooth #4. That's when I was scheduled for a tooth decay removal and filling of it. I was in and out that place no more than 8 minutes!!! And the hygienist that day gave me the laughing gas, but sure as hell didn't give me oxygen before I left, yet instead told me "Have fun! Today is Mardi Gras!". As I was getting up from the chair(which was still positioned down), I knocked the dental tool table but not hard enough to spill the tools left on there. Why was it still hovering over me, even if partially?? It should've been moved out of my way, out of my reach. Because of how shitty my last experience was, as I got home I immediately reached out to a real 5-star dental office for an emergency consultation of all the work that was done at THIS OFFICE. Before this new dentist would look at my teeth and the work that was done, they called the this office to release my charts. Whoever was working the phone at that moment was overheard by my new dentist, whispering and asking where my charts were to the background person and if my charts were ever scanned in and filed. The lady on the phone then said that because the are x-rays are on film, they couldn't fax/scan them over and that they would have to be mailed. Once I learned that, I immediately left work on my lunch break to go retrieve them in person. Upon arrival(13 minutes before their office closed) I saw 2 women from that office walking to their car, as if they knew I was coming to retrieve my x-rays and they purposely avoided me to prevent me from doing so. My dentist said screw it and didn't need their crap, old-aged tech x-ray on film, and decided to take new bitewings of my teeth free of charge. As my dentist was executing the periodontal charting of my teeth and comparing it to the charts received from THIS OFFICE, they became utterly upset and even expressed their anger along with mine! The charting done by THIS OFFICE was incorrect for about 80%. As my dentist examined my new bitewings, they noticed that there was DECAY LEFT UNDERNEATH the FILLING done by yours truly(Dr. Luke). That just made them more angry. Also that there was noticeable decay on the molars to the left and surrounding teeth, which my new dentist fixed like it should've been the first time it was looked at. As I expressed my WHOLE experience to my dentist about THIS OFFICE, I asked about malpractice. They stated that there is definitely a case of malpractice here, however they wouldn't like to take that step as they would have to identify themselves to the defense and the dental association board. So, I agreed not to take further action and just forget about THIS OFFICE and WARN the surrounding neighborhood, especially if you're a PERSON OF COLOR.

Be careful with Dr. Dan Lam and Dental therapist name Cheyton Homan who work in this clinic. They…read morepass MN Care tax ( the tax that they have to pay to State for their revenue) to me and use more expensive material to filled for my tooth without of informed me and with out of my consent. I had called to ask them to refund my over pay. Dr. Dan Lam refused to refund and offer me to come back to redo it with the silver ( the material they should used in the first time ). "I must be out of my mind if I take his offer" I told the front desk lady name Amira . I had report this to MN Attorney General Office and MN Board Of Dentistry and file a complaint to my Delta Dental Insurance. As a result the Insurance had instructed Dr. Dan Lam refund my over pay. It is included MN Care tax and extra cost for expensive material that they made me pay.

The are the best! I've moved out of state, but I haven't switched my dentist because I feel…read morecomfortable and am treated so well here! So every time I come back to MN I make sure to make my appt here. Lana is great. Holly is great. Dr.Lam is great. And everyone else! It's clean and very welcoming!

To preface: I have never really enjoyed the dentist and have had some poor experiences with dental…read morehygienists in the past, so I avoided going until I realized I needed to go. The staff here were really kind and not judgmental at all. I get anxious when I go to the dentist usually and they were able to put me at ease as much as they could. They are really close to my house which is a plus and are open until 7 pm which is helpful when you can't take off work/school.

Great caring, super friendly staff. I can honestly say, I look forward to seeing and chatting with…read moreDanika. And all the dentist's are Are very good looking ! Lol! Would totally recommend this office. Me , my husband, and mother go here.

Sandpiper Dental was a great practice when Dr Dave was there. He was my dentist for over 25 years…read more He has since retired. My son was there in February of this year for a cleaning. They did not tell us until billing time that they did not accept Delta Dental. We had to pay full cleaning price out of pocket. We have had the same insurance the entire time. They quit answering my calls and never called back when I left messages. They have lost the business of my entire family.

My experience is very similar to Julie J. I was a patient here for 25 years and they were great…read more The new owners came in and told me they were in my insurance network, which was a lie. I wound up with a big bill. Don't go here.