It's not a bad barn... huge lobby. Play World inside. The ice itself is wet and soft. The kids had a hard time finding their edges during the game. There was an announcer for the game, but inconsistent music. There's a lot of seating inside and no seat is a bad one. I believe there are no heaters, or they are not functioning, because the stands were cold. There is a concession stand that isn't consistently open, but when it is, the prices are moderate to expensive. Just a shade higher than normal. Better to bring your own snacks. Another complaint is the officiating is severely questionable for visitors. After watching several games, it's notable that the home team has not been called for blatant offsides as well as not taking many penalties. In all the games I have seen here, the home team has tagged a majority of their goals off the power play. I know that referees are human, so I can't blame them for mistakes, however it is a huge coincidence that whether it is "our" team or another team, the statistics are similar against the home team. I can't take away from the home team, as they are good players with good coaches. I don't live in the area, so it is doubtful that I would come here unless there was a game or tourney. I will say that this is your average space, nothing that stands out, but worth a check if you're looking to get on the ice. read more

Mixed feelings. We had my daughter's birthday party here this past month. It was affordable and fun, but we left a bit disappointed. They warn you that you can only set up your decorations 15 minutes before the party. The room was empty so I started setting up a few minutes earlier than that thinking it wouldn't be a big deal. One of the female staff members came in with an aggressive tone and informed us we would be charged another half hour for setting up too soon. We don't argue and just said okay and sorry. Looking back, I am still shocked by the unnecessary tone and demeanor for setting up 5 mins early. Don't be in customer service if you don't have people skills. On top of that, the ceiling began to leak in two spots so they had to bring in buckets to catch the water. This was right in front of our photo backdrop so it was a bit embarrassing. After we expressed our frustrations, they comped the extra 30 mins they had tacked on. I guess at least they did something. I'll go back to play there but I'm not going to book a party again. read more

My friend had a health emergency and the staff were unprofessional, rude and horrible at crisis management which should be a priority for an ice rink where dangerous things happen daily. My friend was seizing and the staff was holding him down and reacted to the situation incorrectly WHICH COULD HAVE KILLED HIM. The entire staff needs a health and safety training ASAP or should not be a staff member without that training in future. This was a disappointing first and last time. read more

Awesome spot that's been a Rockford classic for years. If you have kids, they'll love it here (heck, even if you're a big kid, you'll like it here!). There's so much to do from a huge 3 story playground, ice rink, concessions, birthday party rooms, and tae Kwon do. The ice rink is also just fun for dates, too. Pro tip: for the 2019/2020 winter season, they have a special going on every Saturday and Sunday where you get a couple hours of skating, skate rental, and a meal for $10 per person. The staff are very friendly and helpful. The actual building is not the newest but they do well with it. I'd definitely suggest the hand sanitizer after your kids play in the playground (but what else is new). We love it here and are thankful we have a park district that does such a good job managing places like this. read more

Great place to take the kids! I think the carpet could be cleaner but we aren't there to lay on the floor so i guess i can let that slide. Would recommend to anyone who needs some indoor activity time for the kids and the birthday party we recently attended seemed very organized and i like that they had a veggie tray along with the pizzas for the kids. Will be back soon! read more

We took our son to play chair hockey for a 6 week, one time a week, program.. The rink was always clean and the hockey staff was always very friendly. We have also gone to the playland one time. We were told by friends that it could be kind of dirty, but we felt it was as clean as a place like that can be. I mean, you are dealing with children in tiny enclosed spaces, of course there are going to be germs everywhere. We will go back to skate and play at Sepora. As for the Rockford Park District Chair Hockey program, the first few lessons they did a group lesson in the middle where they learn to fall down and get back up without using a chair. They only did this for 2, maybe 3 of the sessions. The other 3 sessions were strictly skating for a half hour. It was our sons first try at skating, so we thought they would do it every lesson to get them used to it and break up the half hour more (I know my son wasn't the only one who would get bored after 15 minutes, I saw a lot of tears on chairs...luckily, mine just told me he was bored without the tears, whew). We would probably do it again because it is a great price, the instructors were very nice teens and the only way to learn is to just get out there and skate I guess. Even though our son got bored, he was still excited that he had sort of learned how to skate towards the end of our 6 weeks. read more

Time to hire a new zamboni driver. I've been in hockey 40 years and never seen a slower job. Are game was cut short cause it took the driver 15 minutes to clean the ice. read more