When I lived in New York, I was lucky enough to find Dr. Peng. To this day, he's one of the best…read moredoctors I've ever had and his staff is fantastic. Why is Dr. Peng so great? Well first of all, he listens and is actively interested in trying to figure out what happened and how we can find a solution. While sitting in the examination room, Dr. Peng would absorb everything I said, then ask me detailed follow-up questions. He would think out loud about possible causes of whatever issue I was complaining about, and you could see the wheels in his head turning as he went through one possibility after another. It was like watching a detective work. Throughout the process, he encouraged my input ("Do you think it could be related to ______?"). After we discussed all the possible scenarios, Dr. Peng would make a treatment plan and then we'd set up a follow-up appointment. Every time I saw him it was the same process: He would listen to my updates, then we'd make a new plan based on what worked and what didn't. In the end, we successfully figured out a solution to my problem. Overall, I found Dr. Peng warm, friendly, and intensely caring. I no longer reside in New York, but I highly recommend him if you live there and are in need of a urologist.

Dr. Benjamin Peng saved my life almost 10 years ago when he quickly diagnosed my rare, aggressive…read moreprostate cancer and together with me worked out a plan to extend my life. I will never forget his compassion and friendship in guiding me through this difficult period in my life and wholehearted recommend him to anyone who may one day be in my situation. You can trust him with your life as I did with mine!!! I am living proof of that!!! Keep on saving lives and healing people, Ben,

I originally visited Dr Bergman because an MRI showed I had a an undetermined lesion on my kidney…read more He Put my mind at rest. He was professional and very informative. Got back to me immediately with the results. Since then I've seen him several times each time he addresses my issues in a professional manner and always The dress is my problem. I highly recommend him as your urologist. He is the only urologist I will see Steve B

Dr. Bergman is great! I would give him more stars if i could! He is so knowledgeable. He is…read moregentle and caring and just great. He preformed 2 surgeries on me and was very professional. He took time to explain everything very clearly and make sure that i understood what he was going to do. His caring demeanor is amazing. Great bedside manner. Smart and caring and great doctor. HIGHLY HIGHLY RECOMMENDED DR BERGMAN

Loved Dr. Moss, and thats great since I despise most Docs. Hes the best . He listened to my story…read more completely. Finally after 5 Docs did I find a Gem.

My urologist and also a friend. Great office and if u have to u can park in the driveway. Staff is…read moreprofessional and u are taken on time no waiting around.

Dr. Elliot Paul is an outstanding physician. He is professional, knowledgeable, and takes the time…read moreto clearly explain everything, which immediately puts you at ease. His calm demeanor and attention to detail make a big difference. The office is well run, and the staff is courteous, efficient, and respectful of your time. Appointments were punctual, and communication was clear throughout. Overall, a very positive experience. I would confidently recommend Dr. Elliot Paul to anyone looking for a skilled and trustworthy doctor.

Dr. Paul came highly recommended, but my experience exposed serious problems--not just with one…read moreoffice, but with Advanced Urology Centers of New York, the large network that operates it. After a biopsy, I developed what I later learned is a known and possible complication--an infection. However, over the weekend my condition escalated rapidly, with a fever over 104. I called repeatedly, reached only a recording, left multiple urgent messages, and received no return calls. My condition worsened to the point that I had to be taken by ambulance to the hospital, where I was diagnosed with sepsis. I want to be clear: the hospital care I received was excellent and likely prevented a far worse outcome. The issue is not that a complication occurred--it's that I could not reach anyone to address it before it became life-threatening. I could not get guidance, reassurance, or treatment when it mattered most. Follow-up was equally frustrating--long waits, scheduling errors, and even being brought in as the wrong patient. I later learned this is a large network with over 70 doctors sharing a centralized phone system that, in my experience, failed at a critical moment. Attempts to contact the parent organization led only to an online form with no response. This isn't about inconvenience--when patients can't reach their doctors after a procedure, it becomes a serious patient safety issue.

I am very impressed with this dr. and his staff. Polite, courteous and very competent. Dr…read moreLefkowitz was recommended by a dr. whom I respect enormously and now I can see why. I feel very secure in advising others to see this physician for urological issues.

Surprised there's no reviews. I really can't compliment this place enough. I found Dr. Lefkowitz on…read moregoogle and his reviews were great. So I made an appointment. Let me first say that before I even saw him I was very happy with his staff. It's an extremely busy office but they are so courteous and sweet. Both times I visited, the nurses were absolutely fantastic. They talked to you like a human being and not just another body taking up space. The staff at the desk were so friendly. Dr. Lefkowitz is really great. Very knowledgeable. Despite a very busy waiting room, he took his time talking to me. Was very friendly. The only complaint I have is that this office isn't closer to me because Southern State Parkway traffic is awful, ha ha. If anyone needs to pop into a urologist for any reason, I would one million percent recommend this office.

I went to the northwell smith institute of urology at garden city yesterday for a uti issue. The…read moreHispanic nurse dropped an empty urine collection container on the bathroom floor. I requested a new container. The Hispanic nurse pointed to the cup and said the container was already labeled and I had to use the contaminated cup and refused to give me a new cup. I was forced to use that cup. When providing the urine sample, the contaminated cup made contact with my skin and private parts. I was panicking and then entered the exam room and the Hispanic nurse checked my vitals. My blood pressure was 160 over 95 and pulse was 110. this nurse did not seem concerned about the very high blood pressure and pulse rate. She did not wear gloves nor alert any of the staff regarding the vitals. I went to see dr Cole for evaluation for issues from uti and pain on the right side. This doctor did not lay a finger on me to physically examine me despite I tell him swelling and pain. He should have examined me to see if the issue is urgent or related to a different organ. I was then asked for a second urine sample since the initial urine was not enough. This same nurse sarcastically and condescendingly gave me the cup and told me don't worry there is no issue with this cup. After leaving the office I was freaking out because i think I may have contracted something from the contaminated cup. My son called two urgent care centers and they advise that we call the northwell office for advice. My son called the northwell center 3 separate times 20 minutes apart and they said an on call physician will reach out to us. As of this writing is over 24 hours and there is no call from them. Please be aware as This may be happening to other patients or the supplies dropping on floors and this nurse reusing them without their knowledge. I went there to get treated for an issue and left without being examined and with a panic attack from possibly getting exposed to an unknown thing due to this rude and unethical person refusing to provide a new cup

Please be aware of this office due to female employee endangering my mother's health. I went to Dr…read moreAdam Cole with my mother on 8/20 to the smith institute of urology at garden city. I can only describe this female as Hispanic and as a nurse or tech as the office staff refused to provide me her name or title. This was a female Hispanic employee who took my mother to the bathroom for a urine sample. This lady dropped the empty urine container on the bathroom floor contaminated the cup. My mother asked for a new clean cup, this lady refused and pointed to the cup and said it was already labeled and she had to use it. My mother used the cup and it touched her private parts, she was experiencing a panic attack. She entered the exam room shaking her hands uncontrollably and that female employee took her vitals which indicated she was stressed and had a panic attack. This employee did not seem concerned nor alert the office staff regarding the vitals. My mother then saw Adam Cole who did not seem interested in examining her or talking. He did not lay a finger on my mother to physically examine my mother even though she complained about pain right side. He should have examined her to assess if the pain is from kidney, pancreas, appendix pr something else. He also did not want to explain what the ct scan was for and what it shows. He requested more urine sample from my mom. This female Hispanic employee then sarcastically gave my mother a new cup and said don't worry there is nothing wrong with the cup with a weird look. I was standing in front of the exam room and noticed a different employee rushing to get some stuff from the supply closet and picked up an item from the floor. Instead of discarding the dropped item, she took it with her with the rest of the items. It appears that this office does not follow health protocols and endangering the health of patients as the people use dropped items instead of discarding them. My mother and I went home and she was panicking and crying throughout the day and night until this writing asking why this happened to her and why the female employee didn't give her a clean cup. I called the office after hours 3 times leaving messages with answering representative and did not hear back from the on call physician. Next day, an employee from Northwell called and refused to provide me the female Hispanic name and title and said in a rude way I am not giving you the name of my staff. I was then transferred to a nurse who basically said what is wrong with something dropping on the bathroom floor and I was frustrated and told whatever was on the floor got transferred to my mothers body and she cut me off several times and transferred me to another person. As of this writing, my mother did not get an accurate diagnoses from this office, did not get physically examined by physician, was exposed to health hazard due to the female Hispanic employee dropping the cup, and she has panic attacks and nightmares ever since. I am writing this here since I suspect there will be no action taken at all Given that I don't know any of the names of employees I talked to nor the female employee who caused this whole mess. As of this writing I did not receive any info if this employee will be disciplined or removed from the job. As for the doctor, who doesn't physically examined a patient who is complaining of pain? Beware if you value your life and safety.

I saw Dr Gilbert for a second opinion. The wait in his office was a bit long, but, i was glad i…read morewaited. He was very personable, knowledgable and did a very thorough examination. He explained everything in great detail, and gave the sense that he genuinely cared. I would definitely recommend him.

My husband had a vasectomy reversal done by Dr. Gilbert a little over six months ago. I just found…read moreout I'm pregnant! We are SOOOO thrilled and excited. Our initial meeting with Dr. Gilbert was very positive. He spent over an hour with us answering all our questions and going over every aspect of the surgery. He was equally thorough at the appointments we had after the surgery. Obviously the surgery was a success. His staff was wonderful - very helpful and nice. I would highly recommend Dr. Gilbert for any couple considering a vasectomy reversal.

The good news is my doctor and surgeon are both great. The office on the other hand not so much. I…read moredon't get call backs when told I would, whether for appointments or meds. This is very frustrating. Especially after having a surgical procedure and being in pain.

staff unbearable DR Excleelent Faiella this is NOT about DR Faiela…read more The absimal staff I am a patient of Dr Faiela which practises at Garden City West On June 19 I had an appointment with Dr Faiela . IU came an hour late and the staff refused to have me see any member of medical staff including a pa I Instead I was given an appointment six month later . Meanwhile I had a PSA test which at the time did not know the result to date . I have asked for a call back from the office manager Phil and Dr Faiela . Neither have called me back .. Fast Forward, I had to cancel this later appointment . The latest one Was for today 11 18 24 at 145 with a confirmation of a text for 145 Pm . I showed up at 145 on time I was told I was late and I would NOT be seeing Dr Faiel as . Mind you I had the confirmation of the appointment on my phone The secretary brushed it of and told me she had nothing to with it and had to talk to the office manager . Dr Phil. Well Phil his eminency doesn't come out and keeps me waiting . Yes I became Irate and I thjing for a good reason I was told by the secretary I could go in I was told by the other secretary or whatever she is "to siit down " . Well I asked tpo speak with eminency DR Phil and was told he will talking to me later . Mind you this is the guy that doesn't return messages and calls,When I became Irate as sand subjected to so much humiliation and yes this behaviour exceeded all the tolerant limits of a human being . . He asked the staff (Yes Dr Phil the office manager ) to call the Police 911 . No human or inhuman being should be subject with the threat of an arresst for seeking medical care . No human SHOULD BE SUBJECTED TO SUCH ABUSE You are my fist complain stop , Mind you every time I show up I had to take time off from work , No patient should end up in prison as he seeks medical a attention . Since this threats ansd was told I would not be seen the doctor zI was threatened with arrest I left again without seeing a doctot getting the PSA eval reasukt Yous hould know how your staff traetes patients . If you are ok with this then should go to another practice My phone number is 516 9961579 cell home 516 292 8462 email cacat07@yahoo.com