I came to Lalor Dental Vestal as a new patient from out of state with an active periodontal…read morecondition that had already been fully diagnosed by my previous dentist (moved), including current X-rays, pocket depth measurements, and a DNA bacterial test. The office rejected my wish to send my existing X-rays and pocket depth records when I called and made an appointment, requiring me to repeat testing that had already been done. The X-ray process took 40 minutes and was very painful which I am not used to in previous annual cleanings, but the hygienist was great and helped normalize that most patients say it's uncomfortable as well. She and the man who greeted me in-person at the front desk are the only reason this is not "0" stars. Dr. Attal showed little interest in my existing documentation or the urgency of my situation, which was very frustrating to me since I was experiencing pain. I was asked to schedule yet another separate appointment just to re-measure pocket depths already on file. Not every patient has the time or financial resources for repeated appointments and duplicate testing, especially when dealing with a painful gum condition requiring prompt treatment. I left feeling dismissed and no closer to the treatment I needed. I will now be driving 7 hours one way to see my previous dentist because Lalor was unwilling to provide the care I need. I would not recommend Dr. Attal to patients who come in with existing records or complex dental needs.

I have had an excellent experience every, single time I've had to come…read more The dentist is not my favorite place, but Dr.Sbarra and his team have made every experience a great one. Customer service here is impeccable. They are responsive and truly care. I will recommend them to everyone I know.

I went to get a flipper made. I was very specific about what I wanted. Of course I had to pay up…read morefront. What came back wasn't even remotely close to what I wanted. Instead of remaking it properly, I've had to go back multiple times for "adjustments " every time they grind down one area, it causes a problem in another. I paid nearly 1K for this, what I'm left with is a ground down piece of crap. THEY STEAL YOUR MONEY AND YOU HAVE NO RECOURSE. Do yourself a favor and avoid this place. You are better off tearing up your money than giving it to thieves

For the first time in over 50 years, I required nothing more than a cleaning. It is because of…read moretheir awesome care that it is that way. Best dentists ever! Love them!

I had many cracked teeth from grinding them in my sleep. Dr. Ramos is very gifted, and did a fine…read morejob with crowns, for a fair price. The best part is, no hygienists. The doctor does it all. He uses a pantographic x-ray machine, and has the results in front of him. He spends all your time in your mouth. Most dentists, walk in, and pick at a tooth or two, and or gone.

Dr. Ramos is very smart and a talented dentist. My whole family goes to this office and haven't had…read moreany negative experiences. Had my wisdom teeth removed recently and it went so smoothly :) the receptionist is also very nice and They always work with my schedule.

I had my first appointment with The Smile Designers today and i have to say, I'm very pleased. I'm…read moresure many people agree with me that going to the dentist isn't the most enjoyable experience. But, let me tell you, the people here are amazing. I wasn't in the waiting room more than 5mins. before they called me back (I'm used to waiting for at least a half hour at my old dentist) Their equipment is more up-to-date than I'm used to so everything went so quick. Whenever i had gone to the dentist before, i always left with my mouth hurting. Not this time. The women that did my xrays were quick and very efficient. I didn't have to retake the pictures, like at other places. Everything was done right the first time. The dental hygienist was quick and very gentle. She answered all my questions, regardless of whether they were general dentistry questions or about specific procedures. Very informative. The dentist, Dr Grossman, was very nice and addressed my concerns (i need my wisdom teeth out soon) and he gave me a referral to a great oral surgeon I've heard about. I would highly recommend them and will definitely be returning. Thank you again, Smile Designers

Had a dental emergency their soonest was 3.5 weeks and cancelled on me the DAY OF THE APPT, next…read moresoonest is July....... So sad We loved doctor Grossman, since his passing this place just went completely downhill... in all regards This is my second dental emergency since his passing and last time was just as much of a nightmare I don't do poor patient care, I'll choose out of pocket and go to the amazing Vestal Dental ......

I had a very disappointing experience at Aspen Dental - Binghamton. From start to finish, the…read moreoffice felt disorganized and rushed. Appointments seemed to be double-booked -- I waited far past my scheduled time more than once, and it was obvious they were trying to move patients through as quickly as possible. The quality of work did not meet my expectations. I felt like my concerns weren't taken seriously, and procedures felt hurried rather than careful and thorough. Communication was poor, and I often felt like I was being upsold instead of genuinely cared for. Don't bother calling the office either, you will be put on a hold loop, sent to multiple places to end the call!

The Dentist truly screwed up my cap on my front tooth. I had to go elsewhere to get it fixed.read more

Great staff. Great service. Highly recommend. My family has been going here for decades and can't…read morespeak highly enough of them.

I've been coming here for the past few years and I've always had a really positive experience! The…read morereceptionists and hygienists are super nice, and the appointments run on time for the most part. The hygienists I've had try to be as gentle as they can, and they've got some really cool technology here to help detect cavities and stuff. My dentist is Dr. Robinson and he's always been really great-- very friendly and knows what he's talking about. I'd definitely recommend coming here!

Dr. Rouff is the man. His pleasant demeanor and hyper-efficient staff get the job done quickly and…read moreeffectively. It's a patient-eccentric practice where great pains are taken to make sure the patient is as comfortable as possible. Just show up and they'll take care of the rest. Oddly, I look forward to appointments here because of all the pampering. The little details are what set this practice apart from the others. For example, during a procedure, I was given an eye shield so that particulate matter doesn't get in my eye; I was given headphones to listen to music of my choosing; I was given a hand mirror which I could use anytime I wanted to take a look to see exactly what was being done; the list goes on. If you want a pleasant experience in a clean and refreshing environment, Dr. Rouff and his staff are an excellent choice!

I just moved back to area, from living in NC for two years. So happy to be back to a dental office…read morewho listens to my concerns.

I've been going here since I was 4 years old. These people are amazing!! Friendly, happy, helpful,…read morepositive...