went there today, July 8th 2025 and she was out of town for two weeks for family. I went to mens…read morewarehouse instead and was the worst decision to use their tailor. Paid $30 for them to screw up a pair of pants after we pre sized them and made it easy for them. To add, i was a phone call away for questions. But even Mens Warehouse recommended Rita's.

I called today to inquire of their service. The lady that…read morepicked up my call was raising her voice on me on the phone telling me that they are too busy and I need to go down to their location. I need my jeans cut (as it's too long for me) and inquired on the price. I asked and she said $1. I want to make sure and said...so it's $1 per jeans. she replied with a VERY RUDE and unpleasant tone of voice... "WHAT DO YOU THINK". I will never ever do business with this type of customer service they provide. NOT going to recommend as well.

Alterations were well done. Timely and appropriately priced. Pleasant folks to deal with.read more

The quality of the work is perfect. Pricing was good for the services I needed done. Kim is very…read morefriendly and helpful.

My daughter and I went into our appointment at Satin Stitches with all these dream (AI-inspired)…read moreideas, lol, but Mrs. Stephanie was more than willing to help bring those dreams to life. She took the time to explain the entire process it would take to achieve the look we wanted, which I truly appreciated. After taking a moment to really look in the mirror and evaluate our ideas, we all came to an agreement to make a simple adjustment that ended up making the dress look and fit even better without all the extras. Her eye for detail and honesty made all the difference. Not to mention, her presence is so warm and welcoming, she makes you feel completely comfortable from the moment you walk in. The best part is that our dress dilemma was actually fixed during the visit! With that being said, Satin Stitches is highly recommended by me and my daughter. I will definitely be doing more business with Mrs. Stephanie in the future.

Had a great experience! Alterations to my dress turned out perfect! To big in some places, to small…read morein others, to long. Satin Stitches corrected it all! Now the dress fits perfect! I'm going to look amazing at Dickens on the Strand in Galveston this year!

This place is under new ownership but I had a great experience. I had some simple alterations and a…read morecouple of more complex items. They did an amazing job and were unbelievably fast. I miscommunicated about one item and they fixed it in less than 24 hours. Highly recommend!

I've had major and minor alterations done by Paul. Excellent workmanship, excellent communication,…read morefinished to my satisfaction in a timely manner. Paul is an artist in his profession!

On 03 March, I dropped off 8 pair of pants that needed to be patched up, she claimed they would be…read morecomplete in 3-4 weeks. Today marked the end of week 4 and she stated they were not done because it was a lot of pants. I didn't understand her statement as she set the timeframe for completion. She also stated that today was the start of week 4 so technically she still had a week left. She obviously doesn't know how to count or look at a calendar. Regardless, attached is a picture of their work.

They have done a wonderful job on my garments. I think they are reasonably priced. Bear in mind…read morethat they close for lunch daily from 1:00 to 2:00.

I called prior to bringing my items in for alteration. One dress needed hemming and another item…read moreneeded the split to be sewn up a few inches . The ladies laughed when I asked for a time frame to complete the items--- I thought that was strange versus just saying if they could complete it or not . When I brought in the items I brought two more items to leave with them to complete whenever they had time . They were visibly bothered that I brought more items even though it was for a different day. Long story short I asked for pricing of the two items and they gave me the price but the next day when I came for pick up they charged much more. I asked about the price change as I never encountered that at a business - do not come here their pricing changes based on how they feel and they are both very rude .

I came with a bridesmaid dress that I needed hemmed. They asked me to try it on, took 3 mins to…read moreclip up the dress and then the seamstress walked away without giving me a pricing quote. To my surprise, after getting a text on the price, they charged me $60 more than a friend getting the same dress hemmed at another alteration shop here in Tyler. The work here is good, but be prepared to be overcharged. When I questioned the pricing, they said "it is good work, and that is the price." I will not use them again.

This is the only place I trust to get any alterations done. I have taken several uniforms in and…read morethey will always look up the current regs to make sure patches and name tapes are sewn in the right spot. They are quick and accurate. When I drop anything off, I know it will be done when I need it if not before. Thank you for doing such great work at a good price.

It's very hard find a good Tailor for my alterations because I'm short statue. Had to have them…read morealter my jacket and pants they look great. Some people don't understand a good Tailor most always has a huge back up of orders from their big customers list. If they are great. If you want a rush job this is not the place. Thanks Mary's for taking care of me!

She does awesome work and a good price. Very professional in he work…read more She has a great welcoming committee with her 3 dogs!

what a great job! Chiyon hemmed some jeans for my husband and shortened some shirts. they look…read morewonderful and her prices were very reasonable!!