On 03 March, I dropped off 8 pair of pants that needed to be patched up, she claimed they would be…read morecomplete in 3-4 weeks. Today marked the end of week 4 and she stated they were not done because it was a lot of pants. I didn't understand her statement as she set the timeframe for completion. She also stated that today was the start of week 4 so technically she still had a week left. She obviously doesn't know how to count or look at a calendar. Regardless, attached is a picture of their work.

They have done a wonderful job on my garments. I think they are reasonably priced. Bear in mind…read morethat they close for lunch daily from 1:00 to 2:00.

Amazing service, an incredible team, and an absolutely stunning selection! Since it's a private…read morefacility, I expected the prices to be much higher, but I was pleasantly surprised. The prices are very reasonable, and the quality is outstanding. I highly recommend checking them out!

The people at Jarvis were helpful and friendly. They made my daughter feel like a princess and I…read moreappreciate all they did for her!!

It's very hard find a good Tailor for my alterations because I'm short statue. Had to have them…read morealter my jacket and pants they look great. Some people don't understand a good Tailor most always has a huge back up of orders from their big customers list. If they are great. If you want a rush job this is not the place. Thanks Mary's for taking care of me!

Marys Alterations reinforced my bee suit. I am a bee keeper and split the crotch of my bee suit!…read moreThey knew exactly what to do without any questions. Thankyou!!

I called prior to bringing my items in for alteration. One dress needed hemming and another item…read moreneeded the split to be sewn up a few inches . The ladies laughed when I asked for a time frame to complete the items--- I thought that was strange versus just saying if they could complete it or not . When I brought in the items I brought two more items to leave with them to complete whenever they had time . They were visibly bothered that I brought more items even though it was for a different day. Long story short I asked for pricing of the two items and they gave me the price but the next day when I came for pick up they charged much more. I asked about the price change as I never encountered that at a business - do not come here their pricing changes based on how they feel and they are both very rude .

I came with a bridesmaid dress that I needed hemmed. They asked me to try it on, took 3 mins to…read moreclip up the dress and then the seamstress walked away without giving me a pricing quote. To my surprise, after getting a text on the price, they charged me $60 more than a friend getting the same dress hemmed at another alteration shop here in Tyler. The work here is good, but be prepared to be overcharged. When I questioned the pricing, they said "it is good work, and that is the price." I will not use them again.

This PLACE i cannot recommend these ladies enough!!! not…read moreto mention the quality and quantity of dresses is * chef's kiss* i wish i could relive my experience all over again

Google isn't publicly showing my review and I just wanted people to be aware of the experience I…read morehad so they would not encounter the same experience. This was my very first day wedding dress shopping and I had the worst experience, definitely not how I wanted to start my wedding dress experience. When I walked into my appointment the lady (Sheri, I believe) was super nice and excited that I was there. She asked for my info and then I started to explain what I liked. We then went to the dresses and I noticed she was just going to whatever dress however, I wanted to let her know what my budget was (which was very reasonable.) As soon as I said what my budget was her entire persona changed. She immediately said sharply we mainly have designer and you're going to need to shop clearance to get that price. I'm fine with clearance so it was no big deal! Anyways she did not have us try to look for dresses we may like, she was only allowed to pick and choose. I noticed she was grabbing some that I knew I didn't like and I politely mentioned "hey I don't like this, or this isn't my style". We then went to the dressing room to try a few on. Instead of trying to help me into my dresses she wanted one of my family members there to help. Which was fine. But she never tried to clip or adjust anything to where it would actually fit my body better if it was altered or in my size. The first dress I tried on, I came out of the fitting room to show my mom. As I was looking in the mirror I started mentioning the things I did and didn't like so we could move forward and find something more of my style. The worker immediately butted in and said we're not here to waste time and pick apart the dress, just go try on another one. So I tried on another one that I thought was more of my style. I walked out and again and started to mention that I definitely like the shape I initially wanted more. The lady came up to me and was like you're being confusing, I don't know what you want. You say you want this but you're trying on this. She was very sharp and rude. The reason I was trying on the ones I didn't like was because she wasn't listening to me and only giving me ones SHE LIKED. So I walked towards the fitting room and the lady was like try this one on but if you put it on and don't like it, don't waste our time and come out to the platform. I was very upset by this point. She wasn't listening to me, she didn't try to find something I like, and she was mad that I was firm on my price range (keep in mind when I booked my appointment, their prices WERE NOT posted online so I had no idea what the ranges were when I booked the appointment). So I was in the dressing room and my mom and family member came into the dressing room and I explained how I was feeling. I was very upset that the lady told me not to waste our time coming to the platform if I didn't like the dress. Even if I didn't like it, I wanted to show my mom. I want this experience with my mom. So while I was attempting to change dresses the lady popped her head in and said if you like it but it's out of your price range that's not my problem. We have layaway and you have plenty of time to pay it off, it's fine if it's out of your budget. After she left I took off the dress I was attempting to put on and I was done with how I was being treated. Keep in mind I was not even 20 MINUTES into a 1hr and 30 min appointment. I got dressed and we left. I know my price range is VERY reasonable and I don't appreciate how she was having me continually try on dresses that made me look bad or were out of my budget. I truly believe she did this so that I would "fall in love" with a dress and buy it no matter the price. If she would have gotten the chance to know and understand me, she would've known that I can easily put down something that I like, but know is not within my price range. I can say I will NEVER come back to the boutique or recommend it. No bride should be pressured or coerced into a dress that is not within their budget OR be treated poorly for having a set budget.

This place is under new ownership but I had a great experience. I had some simple alterations and a…read morecouple of more complex items. They did an amazing job and were unbelievably fast. I miscommunicated about one item and they fixed it in less than 24 hours. Highly recommend!

I've had major and minor alterations done by Paul. Excellent workmanship, excellent communication,…read morefinished to my satisfaction in a timely manner. Paul is an artist in his profession!

I went looking for an amazing bridal experience, if that is what you're wanting just go ahead and…read moremark this place off the list of stores. Not sure who my consultant was but she was very rude and disrespectful towards my mother. She would not listen to what I wanted and basically forced me to try on dresses by not letting me speak. I was so overwhelmed and upset that I didn't even finish my appointment. I left and immediately called another store. I was so uncomfortable and not happy with my experience here.

If you want the best experience ever, skip Brides and Bells in Tyler, Texas and take the drive to…read moreDallas to visit Anna Bè Bridal Boutique. They are amazing and work with your bride to be to make her visit memorable. This was our experience with Brides and Belles in Tyler, Texas. This past Monday, along with my excited daughter, the bride to be, we arrived at Brides and Belles to try on and possibly pick out a wedding dress. IT WAS AWFUL!! The lady helping my daughter was just not into helping us. She didnt pick dresses that were in my daughters size and didn't even clip them so we could see what a good fit would look like. The dresses just hung off her. AND it was sooooo hot in that shop that my 6 year old niece nearly passed out. We asked for water and were told they didn't offer drinks. The lady doing alterations, thankfully, offered us a bottle water from her private belongings. Then my daughter asked my niece for a swallow as she was getting hot as well and the lady helping us about came unglued!! She berated my daughter for taking a sip of water with the wedding dress on and proceeded to shame her for taking a sip of water so she didn't pass out. I DO NOT RECOMMEND THIS DRESS SHOP WHATSOEVER!! They are Rude and unprofessional and did not provide a good experience at all.

I have a busy schedule, so I really appreciate it when the service works smoothly and without…read moreunnecessary explanations. This establishment pleasantly surprised me. Even despite the large number of customers, everything was organized at a high level: order taking was fast, the staff was polite, and they immediately gave a clear understanding of when everything would be ready. I especially appreciate that despite being busy, they try to find a solution that suits you. It is clear that every customer is important to them, even when the day is not easy. I received my items on time and in excellent condition just as I expected. This is one of those places where they know what quality and a professional approach mean. I will definitely remain a customer in the future.

Today, I went there to drop several pieces to be dry cleaned, and they promised me 25% off today…read morevia email discount, which was supposed to be in my account. They did not do it in person, so I had to pay full price again. Yes, it is the second time I have lost another discount--a total 35% loss. I will not go back there again.