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    Summe, Carol M DMD

    5.0 (8 reviews)
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    Orthodontics

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    Mortenson Family Dental

    Mortenson Family Dental

    3.7(14 reviews)
    2.7 miHighlands- Douglass, Bardstown Road

    Dr Jeff is great but several of the oral hygienists and large number of the front office staff are…read morecondescending, unhelpful, and at times unprofessional. They chatter with the rest of the front office rather than focusing on the patient and talk down to them, as well. They all smile and are very nice in topical conversation but their ability--or at least their tendency--to provide an expert and professional medical experience is, at best, uneven. I left my last appointment there having to explain to my 8-year-old son why they refused to see him. He has anxiety about the dentist and I spent months working with him until we got to the point where he felt comfortable enough to try. In the two weeks before, they called twice to reschedule, which I was happy to accommodate. The day of, we were four mins late and they refused to see him. I explained them that we were flexible enough to reschedule twice and would really appreciate it if they'd clean his teeth and they refused. My son had gone from just barely confident enough to go to confused and uncomfortable in a five-min window. This was a very simple transaction that was not only failed, but followed up with gaslighting by the staff who acted confused why I had any issue with any of this at all. Needless to say, I cannot begin to recommend them. There are too many other kind and professional dentists who don't treat their practice like a lifeless conveyor belt churning out as many patients as possible in the shortest amount of time.

    Top notch folks here. I was able to make a weekend appointment and when I arrived the office was…read morecalm, even though it was full of folks. It seemed like a whole family came by for checkups, which reassured me this was the place. The staff were absolutely amazing, straightforward, honest, and supportive. It had been some time before I had visited a dentist so they informed me they offer sedation and other options to make even deep cleanings as comfortable as possible. Just finished up my rounds of deep cleaning and this is a place I look forward to visiting for my regular dental care. If you're scared to go to the dentist, this is the place for you.

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    DentalWorks

    DentalWorks

    2.8(44 reviews)
    3.0 miBardstown Road, Highlands- Douglass

    As someone who was traumatized as a child on a dental visit, there came a time (as an adult) years…read moreago when I realized I needed to keep my teeth healthy. Over time, I went thru several dentists who "catered to cowards' as they often advertised, which made me feel comfortable about going with them. In each instance, they started out fine, then the quality of services began to decrease bit by bit, forcing me to find yet another dentist. I finally discovered. DentalWorks a few years ago, and this recent visit - like the others - come close to doing what I want from a dental office when it comes to efficiency and care. So that's the preface. The visit was less complicated I'm glad to say. This was just a basic semi-annual checkup appointment, but the one thing I like about this DentalWorks office is that they send out reminders up to a month in advance, and then weekly and up to a day or two ahead - both thru my email and text messaging. I'm given an opportunity to confirm the appointment, or call to make adjustments if necessary. On this occasion, my dental hygienist called to double-check because the computer had me down for two appointments within a few days of one another. She wanted to double-check as they'd found the glitch in a couple of other appointments, so "crisis" averted. Upon arriving at the facility, I was promptly greeted by reception, and since I'm a repeat client who had no change in address, etc., they just asked me to take a seat. My appointment was at noon, and my hygienist was with me shortly afterward, which is NOT unusual for them. I know that with doctors' offices, we have that mindset of "hurry up and wait." I've always been fortunate with DentalWorks that rarely (at least with my case) have they run more than 10 or 15 minutes behind if they were backed up, so I'll give them that in their favor as well. I believe Kristin has been my hygienist since I started using DentalWorks, and she knows what issues I have and the best way for me to continue to care for my teeth. She is quite personable, and we always have our six-month catchup about one another's lives since my checkups are pretty much the ONLY time I'm there. She is good all around about her work, whether it's in the general maintenance such as cleaning, or in carefully checking to see for what services I'm due. Case in point: although I was due to have my annual X-rays, due to the timing of when they were performed in 2017 and the date of my appointment, there was a few days difference. She was concerned that due to this, my insurance might deny the X-ray claim. To be on the safe side, we'll wait until May 2019. But this is the type of attention I appreciate. The cleaning, polishing, etc. was excellent as always. My dentist did the final follow up and I have a clean bill of health. My first appointment for 2019 was set up; I received my little daily goodies, and was ready to go! A basic day without the need for drills, etc. Dental appointments should all be that simple. I've had more complicated appointments in my time with them - this past May I had to have fillings replaced, but again, it was a good experience. Having a good medical staff is important, especially when it comes to a dentist, as they realize what many of us, as children, might have undergone back in the "good old days" of dentistry. Thanks to offices like DentalWorks, they have helped to alleviate some of the stress in going to the dentist. I can't give them enough of my appreciation.

    DO NOT GO HERE!! This place is horrible. Money seekers who do not care about actually providing…read morequality dental care and more about rushing you through and recommending every way you can spend the most money. I had a very bad experience and the handling of it was horrible including a rude receptionist and unapologetic manager after they messed up.

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    Summe, Carol M DMD - orthodontists - Updated June 2026

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