Was able to get my AGSUs tailored and dry cleaned. They are able to put all items (ribbons, name…read moreplate, etc) on your uniform but there is a charge for that

I needed to get my cowboy boots shined on short notice for a weeding. They did a wonderful job with…read moreshort notice. Will be back again.

We have been going to her for the last 2 years I believe whenever my bf needs his clothes tailored…read more He normally takes them and I pick them up But she finally saw us both together the other day and finally realized I'm Korean as well lol. We had great conversation, she's very sweet. She is also very quick and efficient with how she works. If you need them done within a specific time frame, best believe it's done. It's convenient because she's right down the street from us as well. Definitely recommend her to get your clothes tailored. She also has a good eye for how your clothes should fit on you as well.

The lady at Leesburg Alterations is always nice & able to do anything I've ever needed done. My Mom…read moreused her for years as I have too. Her sewing/alteration skills are beyond excellent!!! The prices are reasonable & turnaround time is fast. I think this is a hidden gem when it comes to alteration services. Easy to find. Plenty of easy parking too! PLEASE GO HERE. YOU'LL BE HAPPY YOU DID!!

Completely tailored my cheap suit, on a very short timeframe, and the results were great. They were…read morevery busy and stayed late to make sure I had the suit ready for my event.

Customer service was excellent and the care that was shown to my suit and tux were next level…read more Everything I asked for was done, no problem with the alterations at all. Well I take that back, not exactly what I wanted pant wise but It was fixable. Prices just a little high

Happy to support this family owned business that has a former active duty veteran Shaun on staff to…read moredo ribbon lay outs in addition to full service alterations (by the owner Mi) and dry cleaning. Not that Magic Touch is bad, they are under new ownership and are simply different. This shop is faster, less expensive, and far closer to base being right outside of Gate 1 (Ft. Jackson Blvd.)

Too expensive. Cheaper alternatives within a 20 minute drive. Was quoted 50.00 just to shorten the…read moresleeves of a sport jacket. Went to Jenny's dry clean instead. Perfect work and quick turn around. Ended up having more items done. Skip this shop.

I will say the items I purchased were decent quality even though the labeling was crooked, but the…read moreturnaround time and customer service were extremely disappointing and I wouldn't recommend this place to anyone. I originally placed an order in late March for one short sleeve, two long sleeves, and one hoodie. It's now the middle of May, and I've had to repeatedly come back to the shop week after week because the order still wasn't ready. Every visit came with a different excuse: "I didn't have it ready." "It'll be done tomorrow." "We didn't have the right size." "It'll be done in 10 minutes." "I ran out of Materials" After waiting this long, I expected at least some accountability or effort to make things right, but instead I was met with attitude and dismissive responses from the young female up front. I came in this Thursday morning 14May2026 they said they have to get the hoodie from somewhere and that it'll be done at 1530. I walk in at 1530 on the dot it wasn't ready and they had to press it when I walked in. Misspelled my name and wouldn't fix it or refund it. Absolutely a circus fest. They also said they would deliver the order to my BN, but that never happened either probably because they didn't have it ready. The products themselves are fine, but between the delays, poor communication, and customer service, I'd recommend going somewhere else like local alterations shops like Gate 2 Alterations on Forrest Drive for uniforms or Etsy sellers if you want reliability and professionalism. Take that "In by 10 out by 5" off your sign. False advertisement.

If you value your belongings, do NOT bring them here. This business lost my fiancé's $70 designer…read morewedding shirt. When I went to pick up the shirt from a simple spot clean service, the owner admitted the shirt was missing but offered to replace it if I sent the details. I want to note prior to that solution, she started handing me other random white button downs, saying I could take any of them that would work....insane to pass off different clothing items as a replacement...I went ahead and sent her the details of the shirt for replacement, she acknowledged via text she received them; and then for the next three weeks she ignored every call and text, even though her read receipts showed she saw my messages. I was calling this business multiple times a day every day of the week and they would NEVER answer. I had to attempt stop by in person, but their online hours are different than the ones posted on their door that they operate under, so they were closed when social media said they should have been open. After getting nowhere, I filed a BBB complaint. The next day, I was able to stop by and they still had not purchased the replacement. She said she was going to buy it on Saturday, and would call me to come pick it up. Lo and behold, a week later of no phone call and refusing to answer my calls, she suddenly called saying she had the shirt, but refused to give it to me because I reported her. She openly admitted she was holding the replacement shirt hostage out of spite. I had to involve the police just to try to get it back. Even in front of officers, she demanded I cancel my BBB complaint in exchange for the shirt; when I agreed, she then changed her mind and told me my "integrity is awful" (ironic I know). She even tried to gaslight me by saying I couldn't prove I dropped off that exact shirt and demanded I show a receipt of that being the shirt I purchased. I told her I could do that and was pulling up the receipt and then she said even if I prove it with a receipt she still wasn't giving me the shirt. This went back and forth with her demanding different things in exchange for the shirt....every time I tried to meet her demands she moved the goalpost and ultimately decided she wasn't going to give me my shirt. Law enforcement went back inside and either found a way to reason with her, or informed her that I was encouraged to take her to small claims court, and she gave them the shirt. This is not just bad service, it's manipulative, dishonest, and malicious. She lost a groom's wedding shirt, ignored me for weeks, then used it as leverage when I filed a complaint. I wouldn't trust this business with a rag, much less something as important as wedding clothes or uniforms. This business used to be run by great and honest people,and now is run by this woman who talks to costumers like they owe her things. Don't let the good reviews from the past owners services trick you. You can see from recent reviews how downhill this place has gone.

I used Elite alterations for my wedding gown. I could not be more pleased with the outcome!…read moreProfessional and knowledgeable, they are definitely elite! I will never go anywhere else. Thank y'all sooo much for making my special day! ~L

I just went to elite alterations to see if I could have a strap shorten on my daughter's dress that…read moreshe needs by next Saturday. The way that these people greet you you automatically feel as if you've committed a crime by entering their facility. They're not nice. They're not personable. They got these snarls on their faces as if your presence is just not wanted in there store. I would never return.

I don't think I have ever written a review in my life, but for Mrs. Gail I will start! I cannot say…read moreenough about her professionalism, punctuality, and talent. Thanks to her I have my dream dress for my wedding! Thank you Mrs. Gail, absolutely beautiful dress!

I called on Monday to see if I could have my sons suit altered for prom. She fit me in. I let her…read moreknow that I had to get my son and his suit after work and then come. Mrs. Hopkins was willing to work with my schedule but I came on in because his prom is Saturday. We walked in and we felt like home. She greeted us, and started right to work. She wanted to give my son what he wanted and warned us her limits because of how the pants are made. I loved this because she is the expert. When we left, we were told that it would be ready on tomorrow (Friday) but she called me on Tuesday to let me know it was ready. We will come today because he had to work. I'm excited to see his suit and how it fits and all. More to come once we pick it up... Update: I added his photos of his suit! She did an amazing job with it! He was excited and felt good...and looked darn good too!

had them take a hem up on ladies skirt. When we got home, saw that it was uneven, generally not…read moregood workmanship. Went back to speak to them. They refused to do anything. Later called. They offered to rectify but at extra cost. Had used Jackie's for longtime. dissapominted.

Best Alterations and Tailored Clothes Specialist in the City. She's been my go to for Alterations…read moresince 1994. #CigarBossOut