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    Gate 2 Alterations

    4.7 (3 reviews)
    Closed 9:00 am - 6:00 pm

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    Services - Gate 2 Alterations

    Clothing reproduction

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    Photo of Mike S.
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    4 months ago

    Helpful 1
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    1 year ago

    I needed to get my cowboy boots shined on short notice for a weeding. They did a wonderful job with short notice. Will be back again.

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    Photo of Mike L.
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    16
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    3 years ago

    Business owner information

    Photo of Yu Jung J.

    Yu Jung J.

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    Gerald's Five Points Shoe Service

    Gerald's Five Points Shoe Service

    4.3
    (12 reviews)

    This was such a fun and unique store! I have to be honest, I've never had the need to get any shoes…read morerepaired, but I did need to get a new set of keys, which gave me an excuse to stop in. Well, I can definitely say that I'm glad I did! The store was (obviously) full of all kinds of shoes, most of which were old-fashioned, but a few of which were new-school and from the 21st century. They had mainly dress shoes made of leather, but also some high-quality work boots and tennis shoes. I loved looking at all of the cool machines, none of which I had ever seen before! All of the staff members were very nice, and let me get a close-up look at them working their craft. The lady who cut my keys was very nice as well, and was kind enough to chat with me about the store for a few minutes. All-in-all, even though I didn't need to get my shoes repaired, this was an awesome shop that I loved walking around in for a little while. I'd recommend anybody else in the area do the same!

    1 out of 5 stars I…read moredropped off my girlfriend's purse here to be repaired as a surprise for her and it turned into one of the most frustrating experiences I've ever had with a business. It's been over two weeks, and not only did they not fix the purse, they somehow "lost" it for days and never once called to update me. I had to keep calling and stopping by just to get any kind of answer. When I finally went in person, the purse was right there untouched, sitting exactly how I left it. No repairs, no effort, no communication. Then, to make things worse, the woman at the counter tried to act like it was my fault. The lack of professionalism and common courtesy was honestly unbelievable. They might be fine when it comes to repairing shoes, but they clearly have no clue what they're doing with purses and even less when it comes to customer service. This was supposed to be something thoughtful for someone I care about, and instead, it was a complete disappointment. If you value your time, your belongings, or your peace of mind, take your business somewhere else. This place is careless, unorganized, and simply not worth the stress.

    Hakky Instant Shoe Repair

    Hakky Instant Shoe Repair

    2.4
    (14 reviews)

    When i took my suede shoes in for cleaning he scrubbed the suede off. When i took my sons loop…read morefastened sneakers in for repair he glued the fasteners down, making them unusable. I tried to get my favorite shoes in for resole. He wanted $100 to resole a pair of shoes that cost $120 new. He said i should go buy new ones. I get that in this economy he probably has more business than he wants, considering he's the only shop in town, but i wont be coming back.

    2 star reviews must refer to lack of appreciation for people who work EVERY hour the Augusta Mall…read moreis open, make leather shoes look new, fix heals and belts and most things others throw away look like new. The Chos are living the American Dream -- owning and operating a profitable business. Sure, their English isn't great. They are courteous and do the best they can when translating roughly spoken English dialects into what they can understand. When I ran an online shoe store, we sent Mr. & Mrs. Cho 100-125 shoes and boots a month. The few shoe soles and heals they didn't fix were because they noticed other flaws in the item that were not noticed. Complete honesty every single time. There have been times I have seen other customers complaining that they have to pay for services up front. It is what it is. That is there policy. Too many people left items there after a $30-45 repair. Side note, if your shoes cost $20 to buy, and a new heal is $30, sure, be frustrated--at yourself for not getting new shoes before the big event where you think you HAVE to wear THE BROKEN HEAL pumps. Great people. Great work. Speedy reliable craftsmanship every time. Bring your repairs or shoes needs a shine, walk around and window shop, eat or grab coffee then come back and be wowed. Cobblering is a lost art. Enjoy the services of the Cho's while you can.

    Gate 2 Alterations - sewingalterations - Updated July 2026

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