I wish I could leave no stars they are horrible worst customer service ever. I placed an item to be cleaned, and I got it back worst then it looked when it went in, and an item was missing they did not try to look for it, did not apologize or anything. I will never take anything there again. When I asked what about missing item, they stated that they can be sure there was another item. No customer service at all just down right horrible. read more

I believe it is family run. Good service, fast, affordable, good job dry cleaning clothes.

I would never take another garment back to this place. They have ruined friends and family clothing. How this place remains in business is beyond me. They are a hot mess. The alterations lady that works for them is a train wreck. Ugly temperament. Beware! read more

Inspect your items before you pay for their cleaning! Oh how I wish I could offer a positive review. I love supporting local businesses. Paid over $100 to have my draperies ruined. Stopped in to talk to the owner and he actually tried gaslighting me and admitted they knowingly sent the four panels home with holes. No accountability. No compromise. Just learned a friend of mine had a white cashmere sweater dramatically shrink and came home pink. read more

Where do I begin? Brought a faux fur coat in that needed simple dry cleaning. Went back over a week later to pick it up. Still had dirt spots on it so they said they would spot it. Went back today after several days, and they told me that not only had the spots not been cleaned, but the entire coat had never been cleaned! They now told me they needed me to sign a waiver because of the faux leather that was on the underside of the cuffs! That coat has been dry cleaned more than 10 times with no problem. I took the coat back and left. They could have called me to let me know anout their "policy". The store is run by a bunch of young peoplevwho don't have the first clue about how to run the front counter of a dry cleaner business or the back end, either, for that matter. They even dropped my coat on the gloor, to add insult to injury. Go somewhere else. read more

We have four curtain panels in our living room, we took them to Carolina Dry Cleaning, they would not accept one because of pet stains. We just put all the curtains back up, the three panels that Carolina "Dry Cleaned" are now 3-4 inches short then the one we didn't take in. Not sure how curtains shrink 3-4 inches when dry cleaned. read more

I had a brand new sweater come back a different color. Brought it back and they said they'd try to get it out. When I went back, It was still stained. The woman behind the counter was extremely rude! She made me feel like it was my fault! I was very courteous and she treated me like I was dirt!! I will NEVER go there again and I wouldn't advise anyone else to either! She very nastily offered to pay for the top but no amount of money is worth being treated like that woman treated me!!! read more

I absolutely would not recommend this dry cleaner. Two suit jackets are ruined due to what looks like an iron mark in the exact same spot on both. After multiple trips over a 4-week span, the young lady that works there (who was very professional and helpful) was unable to #x the spots and told me that I needed to speak with the manager. I contacted the manager, Deanna, who apparently doesn't have a clue as to what is going on and only works until 1 pm (which makes it impossible to talk to her in person, almost as though she is avoiding customers). The owner, Robbie, was insinuating that we had damaged the jackets and that it was impossible for their machine to do such damage. He was reassured that the damage was not there before bringing the jackets in. He made the statement that he doesn't usually issue a refund but would do it this one time. I had to go back to the shop two more times before I #nally got a refund of what I paid for the cleaning and still have two suit jackets that are ruined. Due to the lack of customer service and damage to my garments, I urge people to look somewhere else for a dry cleaner. read more

A little tough to park sometimes, but found this to be the best of three dry cleaners in town. A little pricey (they all are here$ but the quality was excellent and Carolina Dry Cleaning is the only one that cleans locally. The other two take almost a week, the day after I dropped off I get texts that my order is ready for pick-up. This is my new favorite! read more

Give your money to businesses, who cares about your patronage. After a disastrous cleaning job, I remember why we stopped taking our clothes there read more

I rarely need a dry cleaners but have used Carolina dry cleaners several times recently. they are some of the most unfriendly and rude people i have ever met. They don't even acknowledge you when you come in and are expressionless the whole time. Not even a glimpse of a smile. I have tried to be upbeat and friendly to get them to crack and nothing. they do good dry cleaning but I have to say it's so disappointing because this is pawleys Island where we are friendly people!! read more

unfriendly service. ruined sweaters. do not press or starch laundry as requested. very unsatisfactory work! do not recommend.

Excellent dry cleaner. They are no nonsense and get the job done. We have had them clean everything from linens to winter coats. It was all done in a professional manner. read more

Super service, timely processing on site, and good pricing pricing. Best around in my opinion.

The best dry cleaner in South Carolina!! I trust them for all of my dry cleaning and alterations. Their customer service and quality is unparalleled! read more

Don't go anywhere else, best service and conversation known to man, makes my life easier

I had a horrible experience at this dry cleaners. I took two very expensive jackets to be altered. When I picked the items up, they had hemmed the sleeves of one to 3/4 length rather than 3/4 of an inch. The other jacket was supposed to have been simply cleaned...it was hemmed instead. The owner was less than forthcoming with help and totally put the burden on me (the customer) rather than the owner. I expected some kind of compensation and received nothing. In addition, I had to ask for a refund for any money I did pay. Naturally, I would never take anything to this dry cleaners again, especially for alterations. The owner kept saying he needed to "get to the bottom of it". As far as I was concerned, I knew what had happened was error on the dry cleaner's side, not mine. The alterations people did not read the ticket correctly and ruined both jackets. The owner really could have cared less. Don't make the same mistake I did. Use another dry cleaners. read more