Called to get an estimate. They sent a guy out who was very friendly to take a look, and he said…read morehe'd follow up with us that later that day with the quote. Things went downhill fast from there. We spent 3 weeks trying to get in touch with them just to get the estimate. After nearly a dozen phone calls with their extremely unhelpful and useless receptionist, Laura, who appears to hate her job and never followed up as promised, they finally sent an estimate. Of course the estimate was more than $2000 more than what the guy told us in person it would be when he came out. If they are this bad before they've even taken money for services, I can only imagine how bad the actual service must be.

After getting blown off by another roofing company 2 times, I looked to YELP to get someone out to…read morelook at a failing soffit/fascia area next to my gutters. I called and Alex picked up immediately. Very polite on the phone and booked an appointment with him in two days. Alex arrived early, did a walk around the entire house, told me there were 2 additional areas that needed repair, he walked me outside and showed me the areas. I was sort of sick about additional areas that needed to be replaced but frankly I could see it and of course I didn't want rain water entering the house so I appreciated his keen eye on my issues. I also had a xeriscape rain barrel that I wanted hooked up to a downspout. This was done Tuesday (excellent job and added height to it to allow for better flow, innovative!) and today Thursday the main work was done and in a tidy manner and it looks great. Alex went up on the roof the first visit and took numerous pictures, diagnosed nails and missing shingles. This was awesome to show my husband all the pictures (roof is about 30 feet high and peaked so we cannot access). I highly recommend Alex and Charlotte Pro Roofing and the employees he had at my home working here (he supervised the entire job). Very professional, tidy, respectful of my questions. I even had had cobwebs that were unreachable that Alex removed for me. Now it doesn't look like a haunted house. A+++++++++++

Came out the same day we called. Price was right in our budget of what we thought it would be…read more Christopher was very professional, went above and beyond then what the issue we were having to help with our roof needs. Communicated every step of the way. 5 stars, if I could give more I certainly would. Will call them in the future if we have issues.

I have recommended AAA Roofing in the past and used them to replace two roofs previously. I however…read morewill not recommend any longer as they charged me 375$ to push my siding back in and re-nail the shingles that were coming lose due to their workmanship. The owner did not respond with my question of why the charge was so much. I could have done this myself. Kicking myself in the butt for even writing this check. I DO NOT RECOMMEND!!

I think a 3.5 star rating accurately reflects my experience…read more I began working with Clay when he was employed by another company. He stopped by to inspect my roof for wind and hail damage. He was knowledgeable, likeable, and helpful. He advised us of the storm damage to our roof and helped us begin the claims process. In the meantime, Clay started Rogue Carolina Roofing while continuing to work for a different company. This proved to spread him thin with time and affected communication. The biggest area of opportunity is the communication with both the client and tradespeople. Production manager, Joe Yakaski, dropped the ball and was unresponsive. Our roof was scheduled to be replaced on a Wednesday, but Joe never provided the roofers our address. We work from home and planned our day around this, so it was frustrating. Joe did not call me back to let me know when the job would begin until I reached out to him at 8pm that evening. The job was finished in (2) half days, thus creating inconveniences with work calls and meetings. The best part of my experience was with the roofers that were subcontracted by Rogue Carolina Roofing. Gustavo from G and J Roofing was communicative and a pleasure to work with!

My wife and I worked with Clay and his wife a few months back in replacing our roof. Very easy to…read moretalk to and were highly informative about how everything would work. Clay's wife arranged for the work crew to arrive at our house. Communication was great. Everyone was punctual. The work crew, Gustavo and his folks, were reliable and quick. I highly recommend Rogue, Clay, and his Crew.

Great job and overall experience with BCI. The metal roof enclosures were worn down allowing…read moremoisture/water to penetrate inside. Mark and his team were swift and reasonably priced. Mark's can-do personality made getting things squared away seamless. Great price. Knowledgeable and professional team.

Roof doesn't look bad and workers seemed happy to fix everything I noticed wrong. There was damage…read moreto home and plants when they were done. Home was fixed. I received a discount for plants. By phone..... very forgetful and unorganized. My final correspondence attempt was ignored altogether. Don't expect good /clean service with attention to detail. You might get a good roof as only time will tell but just about everything else was a headache. I gave numerous chances to overcome issues. Overall headache. I tried hard to give these people a chance.

Let me begin by stating that I was referred to this company and its owner, Jay, by a good friend…read more They had no idea that the person they knew was such a poor businessperson. After my friend's recommendation, I called Blue Fox Roofing to inquire about an estimate for a complete roof replacement. During our initial conversation, I informed him that the company that was already working on other projects on my property was fully expected to handle the roofing as well. When I called, he assured me that he could do a better job and even offered to include some extras if I chose his company. I mentioned the other company and that my insurance would cover the new roof. I provided him with the insurance company's price for all roofing-related work. He was fine with this and expressed his willingness to complete the job immediately. Since he was a professional roofer, he assured me that the job would be done correctly. I provided him with all the details that the insurance company had given me, and he reiterated that he was the right person for the job. However, during our conversation with Jay, my wife signed a contract with the other company without knowing that I was seeking this alternative bid. Consequently, I found myself under contract with the other company. Jay informed me that I had three days to cancel that contract, and if I did, he could start the job immediately. After having several conversations with my wife, I decided to cancel the first contract. The next morning, I called Jay and left a message stating that the previous contract had been canceled and that we were ready to proceed with his company. I asked him to let me know what steps we needed to take to set the job start date. I did not hear from Jay for over six hours when I called him again and explained that I was ready to move forward with his company. To my surprise, he responded that there was no reason to return my first call because the job did not pay enough for him to be interested in it. He even suggested that if I could convince the insurance company to increase its payment, he would call me back. I was shocked and felt betrayed. Now, without a roofer, I had burned the first bridge and foolishly believed in his lies and deceitfulness. Today, I am without a roof or roofer, but I am determined to find a solution. However, I will never work with companies like Blue Fox Roofing, NC. I wanted to warn others about the potential pitfalls they may encounter when dealing with this company.

Blue fox completed the roofing installation on my home. It was about a 6000 ft.² roof. They were on…read moretime, used excellent materials cleaned up perfectly. They were by far the most professional group that I interviewed prior to making my selection. I'm so happy I went with them.

Excellent professionalism, speed and fair pricing. A well oiled machine. Site looked spotless after…read morethey came through.

Thanks to Josh and Valhalla Roofing. I noticed a leak and had a really hard time getting anyone to…read moreassess or do the work. They saved me from a potentially more costly issue. Showed up on time and we're very nice to work with. Highly recommend them

Second time's a charm! We selected Window Hero after getting estimates and talking to a few other…read moreoptions. Went with our instincts and could not be happier. Great price, service, and follow up!!

Had an 8-10 appointment. No show. Had to call to find out they moved us to the afternoon. No call…read morefrom them. That's not good customer service! This isn't the first time. They just don't call to advise.

VERY pleased with the work done! We've used this business before to clean our gutters. They reached…read moreout to us to see if we needed anything else done. Just so happens that we wanted to clean up the driveway and sidewalks. We received a response within the same day and they came out to do the work shortly afterwards. Professional and quality work!

My original appt was scheduled for June 28. Received a text at 9:15 am stating they were having…read moretruck problem and would not be able to show up until 11:30-12-30. At noon receive another text stating they need to cancel, but they can show up Saturday June 29 @1pm. Saturday June 29 received a text at noon stating they can't make it and can reschedule for Tuesday July 2 @3pm. Well Tuesday came and went. No phone call no text. I sent a message confirming the time and heard nothing. Three strikes and you are out.