From start to finish not "one of" but THE BEST HOME REPAIR EXPERIENCE EVER!!…read moreAnn is VERY nice and easy to talk with. Friendly and thorough she made us feel comfortable throughout the whole time. Chris, the roofing foreman was FANTASTIC. Friendly and a down home guy, he was professional and took care of everything. The work was exceptional and our new roof looks beautiful. The job was done so well we are already calling them back for other repairs. I would HIGHLY RECOMMEND Law Roofing. Local Business, not a faceless corporation from nowhere. Thanks for a great job. Worth every penny.

The team was great. Did a wonderful job cleaning up all around. Very respectful. Larry is very good…read morewith fast communication. Honest, respectful pricing. I highly recommend!

From estimate to clean up, great experience with Charlotte's Best Roofing and Gutters. Their…read moreestimate was reasonable, work was completed quickly and cleanly. The finished product looks fantastic. We would use them again in the future for sure.

We have a flat roof that was in horrible shape. Charlotte's Best Roofing not only did a great job…read morewith the replacement, but their communication is top notch, which seems to be hard to come by with most contractors.

Great job and overall experience with BCI. The metal roof enclosures were worn down allowing…read moremoisture/water to penetrate inside. Mark and his team were swift and reasonably priced. Mark's can-do personality made getting things squared away seamless. Great price. Knowledgeable and professional team.

Roof doesn't look bad and workers seemed happy to fix everything I noticed wrong. There was damage…read moreto home and plants when they were done. Home was fixed. I received a discount for plants. By phone..... very forgetful and unorganized. My final correspondence attempt was ignored altogether. Don't expect good /clean service with attention to detail. You might get a good roof as only time will tell but just about everything else was a headache. I gave numerous chances to overcome issues. Overall headache. I tried hard to give these people a chance.

Kenny, Lou and Gregg came out and repaired my roof today. They all were so pleasant and…read morerespectable. Went beyond what they originally planned with not added cost. They are the BEST!!

Cathey Roofing installed a new shingled roof on our home in October 2020. While we had a few…read moremiscommunications during the install, Corey did a good job of resolving our concerns and it appeared all was in good order. What we didn't know is what was hidden under the new shingles. A few years prior in October 2016, he had brand new Velux skylights installed. Knowing that skylights can present the possibility of leaks, I was careful to choose a vendor that would use the Velux flashing kit and install precisely according to the manufacturer's instructions. I saw the skylight installation first hand including pictures of the completed flashing. It was pristine. Flash forward to a few months ago. We started to notice mold appearing on our living room ceiling. It wasn't in the skylight shaft but on the ceiling around the shaft about 8-12" away. We reached out to Cathey Roofing and they sent a repair specialist who said that the skylights "failed" and that was evidenced by the mold. Knowing how those skylights were installed and that they were warrantied, we reached out to the Velux dealer. They sent a representative who came and inspected the skylights and the flashing around them. The flashing had been damaged and the new roof incorrectly installed around the skylights. Cathey Roofing nailed THROUGH the skylight flashing when they reroofed. They also covered up the channels intended to divert water around the skylight rather than leaving them exposed as they should have. We even went so far as to arrange a Velux representative to train the Cathey Roofing team on correct flashing and shingling around a Velux skylight so that in the future they would not have a repeat of this problem. The shingles are actually bent and wavy around the skylights. Again we called Cathey Roofing and got no response. Finally, I texted Corey Cathey and laid out my concerns since he wouldn't return our calls. He stated that he would meet the Velux representative at our home and make it right. That has now been another ten days and Cathey Roofing will not answer the calls nor respond. The Velux rep has called and left two messages that have gone unanswered. The Velux folks have even gone to the address listed for the business but was not able to reach anybody. We have called and our calls and texts have been unanswered as well. Meanwhile, there is water damage and mold all over my living room ceiling from their poor quality installation. Any company can make a mistake. Reputable companies place a priority on correcting their mistakes because their reputation on the line. Cathey Roofing is intentionally evading having to correct their shotty workmanship. I do not recommend this roofing company and strongly suggest before requesting a quote you consider how very important it is for a company to stand behind their work.

Came out the same day we called. Price was right in our budget of what we thought it would be…read more Christopher was very professional, went above and beyond then what the issue we were having to help with our roof needs. Communicated every step of the way. 5 stars, if I could give more I certainly would. Will call them in the future if we have issues.

I have recommended AAA Roofing in the past and used them to replace two roofs previously. I however…read morewill not recommend any longer as they charged me 375$ to push my siding back in and re-nail the shingles that were coming lose due to their workmanship. The owner did not respond with my question of why the charge was so much. I could have done this myself. Kicking myself in the butt for even writing this check. I DO NOT RECOMMEND!!

Due to his background and familiarity with public adjusters, Jim Sisson (sales rep) went above and…read morebeyond with inspecting our old roof and researching why two previous roof claims got denied as well as forming a plan to deal with our insurance policy and addressing our concerns with getting a great roof warranty, ensuring it was extra sturdy, and he even coached us on how to shop around for a much better policy to protect our forever home. Tony Noviello (co-owner) did an excellent job with managing logistics of the roof teardown and replacement and addressing all of our requests for improvements. Not only that, but his crew took their time with attention to detail and took no shortcuts. We are very pleased with the finished product and can confidently tell you that this new roof is noticeably higher quality (and prettier) than the previous one. I do not regret hiring them and recommend them to everyone. If you call them, please tell them you heard about them from Vina.

Called to get an estimate. They sent a guy out who was very friendly to take a look, and he said…read morehe'd follow up with us that later that day with the quote. Things went downhill fast from there. We spent 3 weeks trying to get in touch with them just to get the estimate. After nearly a dozen phone calls with their extremely unhelpful and useless receptionist, Laura, who appears to hate her job and never followed up as promised, they finally sent an estimate. Of course the estimate was more than $2000 more than what the guy told us in person it would be when he came out. If they are this bad before they've even taken money for services, I can only imagine how bad the actual service must be.

After getting blown off by another roofing company 2 times, I looked to YELP to get someone out to…read morelook at a failing soffit/fascia area next to my gutters. I called and Alex picked up immediately. Very polite on the phone and booked an appointment with him in two days. Alex arrived early, did a walk around the entire house, told me there were 2 additional areas that needed repair, he walked me outside and showed me the areas. I was sort of sick about additional areas that needed to be replaced but frankly I could see it and of course I didn't want rain water entering the house so I appreciated his keen eye on my issues. I also had a xeriscape rain barrel that I wanted hooked up to a downspout. This was done Tuesday (excellent job and added height to it to allow for better flow, innovative!) and today Thursday the main work was done and in a tidy manner and it looks great. Alex went up on the roof the first visit and took numerous pictures, diagnosed nails and missing shingles. This was awesome to show my husband all the pictures (roof is about 30 feet high and peaked so we cannot access). I highly recommend Alex and Charlotte Pro Roofing and the employees he had at my home working here (he supervised the entire job). Very professional, tidy, respectful of my questions. I even had had cobwebs that were unreachable that Alex removed for me. Now it doesn't look like a haunted house. A+++++++++++

Started getting estimates to replace our 25+ year old roof and our insurance agent suggested…read moreSouthern Star so we gave them a call. The estimate was scheduled promptly and the estimator Rhett was friendly and professional. Their estimate was in the middle of the 3 we received, but $2,000 higher than the roofing company we hired to install our new roof. When I texted Rhett to tell him we had gone with a roofing company whose estimate was more budget friendly for us, within moments I received a hard sell text telling me how the brand of shingles they used were far superior to any other brand of shingles out there and that I needed to consider that in making my decision. Believe me since this was the first new roof on my house in 25+ years I did my research on shingle brands and didn't choose a roofing company using some bargain basement brand of shingles! That $2,000 we saved is now more money that we are able to spend on other needed house projects.

Customer satisfaction is of no importance to this company. A job we were told would take a day and…read morea half is still not complete months later. We had the superintendent come out to address the poor workmanship, which I'm sure is related to the beer bottle caps I had to pick up out of the back yard, and he agreed that there needed to be repairs. He fixed half of them and then left. When I reached out again for follow up I received the text below, which may be the worst customer service I've ever received. The invoice has been paid in full and it looks like we are going to have to hire another company to come out and fix it. The company was never told that we were satisfied as they stated in the text.