The day before the appointment I got several voice mails and texts telling me to respond or they…read morewould cancel the appointment. I responded each time, and ended up giving my insurance information many times. My eye exam took over two hours, in and out of several small rooms. I'm only responding here because they sent me a link.

Friendly Front Desk, Examiner, and staff very professional and kind. Quick services in and out!read more

Rip-off I have the highest tier vision insurance offered…read moreby VSP and they STILL found a way to charge me a copay. $39 for retinal imaging. I clearly stated if its not covered by my insurance, dont do it. Told me VSP requires it annually. LIE! I spoke with VSP and they DO NOT require it annually. The provider can charge based on their own in-house policy. Totally unnecessary. Instructions were to only provide eyeglasses exam They did a contact lens exam under the ruse it was a basic exam then charged me an additional $55 I went from having top tier vision insurance to still being stuck with a $90 bill. While checking out, clerk asked if I wanted to schedule my next year exam..I declined and told her I will not be back.

Fabulous customer service and very kind staff. Their location is super cute too! Definitely…read morerecommend!

Amazing experience, the staff very friendly. I was surprised at how clean this place was. The…read moreservice was outstanding, every blocked was checked and me as a Vet, is important. I will return again.

Our son began wearing glasses at age 6. He began wearing…read morecontacts when he was 10. By age 12 his vision was such that he couldn't use the bathroom in the middle of the night without needing glasses. Having just moved to the Fay area, we needed to establish care with an eye doc. Happened across Eye Medics website and saw this crazy thing about SleepSee lenses. Immediately realized this might be an option for our son to not only help slow down his vision loss, but also help with managing glasses, contacts, and (as he had been swimming competitively since age 5) prescriptive swim goggles. Not yet sure about the lenses, but knew the kiddo needed an annual exam. So made an appointment (receptionist was super friendly!) Dr. S needed one reminder to slow down just a tad with my special needs kiddo. And from then forward he did. He was very patient in answering all of my questions about the pros and cons of SleepSee (Ortho K) lenses. And as the receiver of LASIK 20 years ago, I had a lot! Dr. S explained that the night lenses he specializes with aren't typical. He has invested in special equipment that maps out each eye taking special measurement, and then he reviews the report, makes any adjustments needed, and has the contacts specifically made for each eye. Talked with the husband and came to the conclusion of "how can we NOT do this for our child?" The only downside to the entire process was having to go back for multiple (3 or 4?) short visits to ensure the lenses were fitting properly - not because they weren't, but because Dr. S wanted to ensure they were right. This required our son to miss some school. Fast forward three years. Our son is now 16 and has been wearing Sleep See lenses for around three years. THEY ARE MAGIC! The initial cost is a bit steep, but when you consider the cost of glasses, contacts, goggles . . . over two years, it just about evens out! The huge bonus is the preservation of/slowing down of degradation of sight! After the initial investment, the lenses are far less expensive when they need replacing (about the cost of a pair of glasses). The first set of lenses lasted our son just over two years (just as Dr. S predicted) before one lense snapped in half while my son was cleaning it. The second set of lenses took a few extra days to come in (around the holidays) so Dr. S was was kind enough to provide a disposable soft contact lens when mono-vision was giving headaches. This review would be amiss if I didn't also rave about the receptionist, Rose. The woman must have a photographic memory as she remembers us when we walk in and treats us like great friends with a genuine smile and hello. When I've called to get an appointment or ask a question, she refers to some off-subject something we spoke about long ago. She makes it feel good to walk into the office!

Many many eye care and places to go here in Fayetteville. I like it here because of the family…read morehospitality that they process. Come down and you will be treated like a real customer for your eye needs. Northside Family Eye Care here on 5811 Ramsey St, Fayetteville, NC 28311 is where you wanna go to be taken care of.

This is a Fayetteville Gem. Dr. Ashley Ballard is an outstanding optometrist…read more Staff and office is first cla

Dr Reeves is a great doctor but his staff needs some training one of a person has two insurance and…read morescheduled a appointment two months out you have had plenty of time to call both insurance companies ma'am and for MRS.CHRIS TO SAY SHE DOESNT HAVE TIME TO CALL BOTH then maybe you should quit if you don't want to do what's clearly your job and fyi that's rude to tell a customer that and let's not talk about answering the phones Jesus Dr Reeves you would have happier customers if you clear house it's needed

this was my first time going to this eye doctor. The girl in the front was a little rude. I asked…read moreher a question about what something meant on the sign in sheet, and she didn't know. the eye doctor, which is Dr. Kerry Reeves was very nice and quick.

My experience with cataract surgery was truly exceptional and surpassed all my expectations. Dr…read more Andrew Coggin of Pinehurst Surgical Associates/Opthamology, epitomizes integrity, with diverse training and remarkable compassion. He personally called me on the day of my surgeries to check on his patient. The staff at his clinic is outstanding, from the welcoming front desk to the skilled technicians operating cutting-edge machinery. I appreciate how every aspect of my experience was 100% satisfactory. Now, one year post-op, I find myself still impressed; it's as if I'm reconnecting with old friends. Thank you to everyone under Dr. Coggin's leadership. "Miss Rebecca" from Southern Pines, NC

This place is great.the workers are nice and helpful. I will admitting it takes a while to get in…read morethere the appt are very far out but they're in the mall so it's busy. But I will say they get to you same day if it's serious.

Excellent care. Again. Dr. Naig. You will be cared for like you are his family by not only…read moreDr. Naig but the remarkable Staff who work hand in glove to make sure your vision - one of your most precious gifts - is cared for with the best care and concern. These folks are really caring, concerned, and responsive to your needs and best vision. I chose to wait over a YEAR to come back in - balanced with home issues that were concerning - but all worth every bit to come back in and get my eyes checked - front, back, inside out - with Dr. Naig. And the incredible staff who did the testing that provided him with info to make assessments. Worth the wait - Exceptional care.

Very nice staff, removed a cyst and did a fabulous job. What I liked best is when doing my yearly…read moreeye exam they went slow so I didn't feel rushed as I have before with other providers.

Do not go there unless you have all day. I took someone there that uses the doctor. We waited an…read morehour and was still not seen so we canceled that appointment I made another one. Today was our new appointment and it took them 45 minutes after our appointment time just to call her and take her to the back room for her to sit there and wait. When you walk in there all the people sitting in the waiting room look like zombies that's because they've been there for hours. Good doctors bad scheduling would not recommend them unless you're a person that just likes to sit and wait and doctors waiting rooms.