I had my eye surgery this past Wednesday. Everything went smoothly. From the time I checked in and…read moreall the way to my surgery it was outstanding. I give a thumbs up to everybody and they really made my experience such a pleasant one.

New to the area and tried to make an appointment. Called twice and was on hold for 15 minutes the…read morefirst time with no answer, second time I called was on hold for 20 minutes again with no answer. Was hoping to give this office a try but ended up calling another office down the street and made an appointment with them.

Front desk doesn't understand Health Insurance. Front desk doesn't know if they are in network or…read morenot. 04/08/2026. Front desk billed and charged a fee when she should have used my FEPBlue Vision that she claimed they didn't take. Charged a $50 fee when I didn't have to pay and even questioned it before paying. Trying to make an appointment will take you days if not weeks to get someone to answer the phones. Automatically you're placed on hold to be disconnect. And you come in on time and still waiting an hour to be seen. Think the staff has gotten slack over there and now they're getting bad reviews.

This is the worst eye specialist I have ever been to They charged me 200$ just to tell me I can't…read moredo anything for you Kendall is a wannabe doctor I would not recommend them to God.

carolina eye is best i've seen !! (however ) they need to include in their text reminders exactly…read morewhich office you have an appointment in. !-?? they have 14 offices and ive been to 4 of them.!! ive mentioned this before but no luck.!??

Wonderful experience. Staff was friendly and helpful. Dr. Wacker is a gem. He really explains…read moreeverything and wants to make sure all your questions are answered. Highly recommend this practice.

I broke my glasses and took them back today to be fixed. They couldnt fix them but Cassandra had me…read morein a new pair in less than 10 mins. She was so polite, friendly and helpful. I really feel like she was also happy to help me and in such a timely matter. Thank You Cassandra for making my day alot better.

Excellent and compassionate provider along with Rhonda, Robin and the rest of the group. I couldn't…read moreask for any better care!

I was suffering with vertigo for almost 4 years I thought it was chronic. He has completely helped…read morewith no more dizziness. I am very grateful.

Very well organized but you feel like you are just a number. They ended up changing the cost of my…read moresurgery twice and couldn't get the insurance sorted out. I chose to find someone in network.

Dr Woodcock did my daughters lasik surgery back in the day, my husbands and sister in laws cataract…read more surgery. No complaints from either one.

Horrible business Be prepared to wait for at least three…read morehours. No accountability for wait time I assume it is a money thing with insurance billing. All you see is people walking around like their confused at the job. Very friendly but horrible business ethics and you know they can do better because if you are here until closing they speed up real quick to get you out the door.

Dr. Riggins and his staff is excellent! Top notch customer service and they really do good…read morebusiness. No complaints! My grandma's cataract surgery. went very smooth! So did her post op appointments. Nothing but 5 stars for Cape Fear Eye Associates!!

Great Care & Customer Service, Thank you Pat Beaty & Demi…read moreGaskins for assuring that my Rx lens & frames were replaced and repaired with a quality and high performance products. Your help provided me with a total understanding of the entire process from start to finish . By taking the time to listen and understand what I was trying to accomplish I felt like my time & money spent was appreciated, thank you CAE. Nathan H Gardner

They lost my business. I am not recommending this place…read more Overpriced glasses and eye exams. Terrible service and options being offered: Their lab broke my favorite frame. Since it was not purchased there, I had to walk away with no compensations for the damage. They offered 30 percent off on the new frames. Why would I buy an overpriced glasses knowing that they made brake the frames again.

They were great back before the pandemic but now they require a $35 fee to book an appointment and…read moreany changes within 24hrs of the appointment forfeits the fee, even trying to move the appointment. Life happens but they still take your money