Went to see Amy at Myeyedr and she was so so helpful one of my dementia ladies that I take care of…read morebroke her eyeglasses and Amy had them fixed for me! I was so blessed!!!! Thank you from the bottom of my heart Annie

Dr. Cox was recommended to me so when my appointment was scheduled a month out I assumed it was…read morebecause she was in demand. When I showed up (10 min. early) I was told I was put in a hold group and would have to reschedule because I had not confirmed my appointment. I did not get a text to confirm. The impersonal clerk said I should have called them. How would I have known to do that! I should have asked why she didn't call me! She said she could give me another appointment a month away. There was another clerk there who was doing nothing. How about giving her the job to call people who haven't (can't) confirmed. I don't know if this is Dr. Cox's policy or if she even knows what her office staff is doing, but I hope this complaint reaches her. They could have called me but instead Dr. Cox lost a patient. I'll find a practice where the staff treats me better.

I was given the wrong prescription after my appointment. I proceeded to pick my frames online which…read moreturned out to be wrong. I asked for help from the owner she was not concerned at all. I except my responsibility in this. As a 20 year veteran I thought she would try to help but she refused any type of help. Please watch your back because theses people are all about money clow99

First off I'd like to say I've been here in Fayetteville for 4 years and this is one of the best…read moreservices I've received here for eyecare. One place I went to was for my son and they were so impatient and told me " just come back when he's older" not even trying to work with my son who was just nervous. Second I went to another location and they were just rude with an attitude, way over priced and just didn't seem to care for their clients at all. I came here on a random google search because they could get me in so fast. It was a pretty average office nothing to complain about good music, clean and welcoming! Once I met with the optometrist (owner) just wow! Such a great man who really cares about what's going on with my eyes and even helped me with a few questions regarding my daughter. Very down to earth and a cool genuine personality. I love it here and will DEFINITELY bring my kids and my service back here !

Have always had good service at Spectrum eye. Dr Athans is great. Clean modern facility where you…read morecan see the eye doctor and get your glasses. Note: bring your checkbook. There is an additional charge for using a credit card to cover the fee they are charged by the credit card company. I've seen reviews complaining about this charge .. this is not an uncommon practice.

Everything Not having patients come back for testing because of not having staff available and…read moreequipment not working and other reasons given Staff not being able to explain what the testing is for Dr could be less curt

My experience with cataract surgery was truly exceptional and surpassed all my expectations. Dr…read more Andrew Coggin of Pinehurst Surgical Associates/Opthamology, epitomizes integrity, with diverse training and remarkable compassion. He personally called me on the day of my surgeries to check on his patient. The staff at his clinic is outstanding, from the welcoming front desk to the skilled technicians operating cutting-edge machinery. I appreciate how every aspect of my experience was 100% satisfactory. Now, one year post-op, I find myself still impressed; it's as if I'm reconnecting with old friends. Thank you to everyone under Dr. Coggin's leadership. "Miss Rebecca" from Southern Pines, NC

I didn't like his going with a large outfit so went elsewhere and found out the hard way to stick…read morewith the best. I've been wearing contacts for over 50 years and got the best vision, fit and price with Dr. Fogelman. Not herded around, no long waits while he serviced 2-3 other patients. Going back after wasting almost $1,000 elsewhere.

Wonderful experience. Staff was friendly and helpful. Dr. Wacker is a gem. He really explains…read moreeverything and wants to make sure all your questions are answered. Highly recommend this practice.

Made an appointment a month in advance. As a new patient I made sure to verify that they took my…read moreinsurance. The receptionist ensured they did when I made my appointment. When I showed up on the day of my appointment the receptionist was very rude and told me they don't actually take my insurance and my appointment was canceled. No call or anything.

I felt like I wa rushed in/out of there like it was an afterthought. Technicians wielding…read moreinstructions without undertanding of the patient(s). I won't go back. TOO static.

I have been going to Dr Martin for years and have never been disappointed. He answers all my…read morequestions clearly, explaining everything including the retinal images. 2 years in a row I went for a normal exam and had no remarkable changes therefore did not need new lenses. I appreciate not being pushed to get new glasses to try to make a buck. Not a long wait time and the staff is pleasant.

I only come to this practice because of Dr. Kenshock. Dr. Kenshock will take the necessary time to…read morespeak with you instead of rushing in and out without giving you time to ask questions. I'm loyal to Dr. Kenshock because he is an excellent ophthalmologist. However, the wait time is RIDICULOUS! I have noticed improved customer service by most of the staff but there are still some employees that are just rude and unprofessional. I've been seen by Dr. Kenshock for many years and I like the new facility but if the wait time doesn't improve I may go elsewhere.

I've been going to Dr. Kenshock for years and what I appreciate the most about him is that he…read moretreats you like you are the most important patient for those 15 minutes. He is genuine, attentive, careful, honest and patient. I always feel welcomed to ask questions and never feel rushed or pushed out of the examination room. Can't recommend him enough!