Doug answered the phone immediately, committed to a very quick turnaround and on top of that,…read moreshowed up on a weekend when no one else would. He was courteous, early and professional. His report came back immediately and it was easy to follow and read. So glad I found him and will recommend him to all my clients in the Charleston area. His rate was very reasonable compared to some other quotes I received. I can say he is the BEST home inspector I have worked with.

Doug was very professional friendly and very knowledgeable. He answered all my questions and went…read moreabove and beyond my expectations. His report was completed in a timely manner and it was detailed, easy to read and included photos that showed the exact areas that needed my immediate attention. As a veteran myself I really appreciated Doug's attention to detail and most of all his honesty. I give him 10 stars and highly recommend his service. C Rembert

Ron was super professional and really helped with education on the maintenance of the home. He was…read moreable to answer questions that I had as a new homeowner which I think is very valuable. He definitely knew what he was doing and he was very prompt and allowed me to see what he was looking for as well as answering questions of whether something was a simple fix or might need some extra warranty in case it did not last. The company was also very prompt which is very much needed in this housing market

Steve has 2 completed inspections for us. He is extremely thorough and insightful about not only…read morewhat are the issues, but also why they occurred. Furthermore, he is obviously highly knowledgeable about a comprehensive range of home construction and maintenance topics. He is congenial and shares information clearly, even on complex and un-common issues. Having used multiple other home inspectors, I would rank him as the best! Erika is a delight to work with for scheduling and payments. Moreover, their rates are the most reasonable in the area! I will use them for home inspections of all my upcoming renovation properties.

It already says a lot when your builder won't allow you to use Knowles Home Inspection for closing…read more That's how we knew he was the real deal--and you better believe we hired him for our one-year inspection. We received a 100+ page report that was incredibly thorough, detailed, and eye-opening. He caught things our original inspector completely missed, and we were blown away by the level of insight and professionalism. His team was fantastic to work with--knowledgeable, responsive, and genuinely invested in helping us protect our home. They didn't just inspect; they went to bat for us against our builder (D.R. Horton), and gave us the confidence and documentation we needed to push back on unresolved issues. If you're serious about knowing what's really going on with your home--especially a new build--Knowles is the inspector you want in your corner. Builders may fear him, but homeowners should absolutely trust him.

The new home inspection performed was very thorough, exceptionally well written and explanatory. I…read morehave now decided to use Knowles for a post inspection to ensure the home builder corrects issues found. Do yourself a favor and have Knowles inspect your home, it is money well spent as it will save yours in the future!

If you are looking for a home inspection company, please call John with Benchmark Inspection. My…read morehusband and I are just buying a home in Mt Pleasant and John did the most thorough inspection on a home. He was courteous, on time, but most important was what a great inspection he did. I had gotten taken advantage of previously by a very poor inspection and it cost me with my old home, but John even came back out after the problems he noted on his inspection (on one days notice) All I can say is this is one well run company and they cared about their customer-which says a lot

From the owner: Call Benchmark Inspections for a certified home inspector in Mt. Pleasant, SC that specializes in…read morewhole home inspections including roofs, HVAC & more!

I am a first time home buyer, and I was with Jeff throughout the entire inspection process.I really…read moreappreciated his patience with me, he answered all my questions breaking it down to the most basic terminology to help me understand the issues and how I could repair the damages if the seller refused to. My biggest concern in the process was the roof. I was speculating there was an issue and sure enough Jeff was good enough to find a leak in the roof! I am very grateful he found that. 100% I would recommend Jeff for a home inspection for all types of homes : new construction (before and after walls are put up), and older homes. His eye for the little details is extraordinary. Thanks for your help Jeff!

This is who you want to use when inspecting any home. Jeff is thorough and extremely knowledgeable…read moreand unprofessional.

Overall: Highly recommend Ace when buying a home!…read more The good: They arrived on time and we met them close to finishing instead of being there the whole time. They were very thorough in their inspections and explained everything too us clearly. They mentioned the high-priority items (which there were none) as well as their recommendations. The full report and summary were available the next morning. Friendly and attentative, great service! The not-so-good: Nothing, everything was clear and straightforward.

I am a Realtor in NC / SC and an Unlimited Building General Contractor, so I'm EXTREMELY picky…read moreabout service professionals and contractors that I refer to my clients. I was referred by another Realtor, and reached out to Ace to schedule a mechanical and structural home inspection for an ocean front property in Isle of Palms, SC. The scheduling team was very accommodating, as we needed to reschedule the original appointment due to some work that the sellers needed to do prior to the inspection that got delayed. No problem! They worked around the rental schedule and got it done. I found out fromt he office that Jeffrey Donaldson, the owner of the company, is also a Structural Engineer, in addition to being a licensed Home Inspector- which made me feel super comfortable that I had the best set of eyes and ears on this home. We did a recap with the buyer in person at the tail end of the inspection, with me being on speakerphone, as I was out of town. At the time of the inspection, he left the buyer with a nice, three ring binder with all kinds of helpful information and homeowner tips, that the buyer absolutely loved. The buyers have bought many homes prior, and he (and I) have never received anything like this from a Home inspector previously. Bravo! The report came back in quickly- by 8 am the very next morning (most Home Inspectors turn them around in 48 to 72 hours). The report was complete, easy to understand, and included pictures and notes on recommended repairs- and, in addition, recommendations for local service providers (HVAC, Electricians, Plumbing Professionals), as well as an addendum that went over 'typical' home project / renovation costs. I was blown away! I have never had this included in ANY past home inspection report. The service provided by Jeffrey and Ace Home Inspections was 'above and beyond'- now, I know why other Realtors use him and his company- and Jeffrey Donaldson and Ace Home Inspections gets my HIGHEST personal recommendation (and I don't give that out lightly)! Thank you for taking such great care of my buyer clients, Jeffrey and Ace! You are now my "go to" Home Inspection company in the Charleston area! Kristen Haynes, Owner, Broker In Charge, GC. CMRS Realty Pros / New Home Buyers brokers, Inc.