Have always had a great experience coming to your office. Your employees there are great. They are very helpful and upbeat. The doctors that attended to me were very knowledgeable helpful with making me feel comfortable and answering my questions in language I understand. ;-) read more

I saw Dr. Christopher Urban for a second squamous cell surgery. All went smoothly. Both nurses were very helpful and personable. Dr. Urban is kind, professional, efficient. He performed the surgery, did a pathology check to be sure he had clear margins then the nurse wrapped the area and I was discharged. All was under local anesthetic and very easy. Karish, the nurse who injected the local anesthetic, and prepped me for surgery, was very reassuring. I highly recommend Dr. Urban. I was sent to him for Mohs surgery, which neither my dermatologist nor local surgeon could do. Great care! read more

Dr Cogburn diagnosed and treated my condition successfully after 10+ years of failure by other highly rated dermatologists

Dr Cogburn is a skilled dermatologist in procedures. His bedside manner is well below average and unacceptable in my opinion. He shamed me by telling me "you did this to yourself" (sad lines around my mouth). When I explained I had been through multiple losses over the past two years, he had the gall to say it again! When I tried to explain how his words had affected me, he mansplained it away in front of me and his nurse and even in an email. He also said "I can't control the way you interpret what I said"! And he did so angrily and in an escalated manner with his face turning red. No remorse. An "apology" that basically meant he was sorry I took his words the way i did. I wonder how many others he has shamed in this way. Two stars for his kind staff. read more

Claire with the red hair is a great nurse and assistant to Dr Cogburn. She explains everything in detail after the doctor leaves the room. The front desk staff is also very friendly and efficient. Thank you read more

Been going to Dr. Cogburn at Carolina Mountain Dermatology for several years. He and all of the staff have been friendly and very helpful. They keep my various rashes under control and my insurance covers most of the procedures. read more

Laura one of the front office receptionist is very rude and pushy telling me to sign in then I put the time in wrong place then she said don't sign it. Then orders me to go sit down. I felt very disrespected the office manager didn't have care about my feelings. She said the rude receptionist Laura was crying but Laura wouldn't sit with me to come to a agreement!!!! She was rude the time I interacted with her. Carolina mountain dermatology has been bought by a huge medical corporation nationwide. It's a zoo and you will probably be treated like an animal. Everyone else is very nice but the place is packed with patients!!!! Ugh!!!! read more

I had Aspire filler 6 weeks ago at this practice, by a P.A. I am still suffering terribly. It (supposedly) is pushing on my mid-facial nerve, causing numbness from my midline of my nose across my face. Pressure in nose, pressure in 3 places on my eye, drooping and complete numbness of lip and inside of mouth. Filler migrated through a blood vessel in the corner of the eye/bridge of nose area. It almost completely obstructed my nasal passage for a month before I was able to pull it out, and can see the hole where the filler migrated into my nose. Dr. accepts no responsibility and says this is "impossible." I still have that 1/4 x 1/2 inch piece of filler, saved. There is still some stuck up in the bridge area of my nose, and have been too upset to try to get to a doctor to remove it so that it doesn't get sucked into my lungs. I did go to my eye surgeon to verify that I do not have permanent vision loss. Still swollen, very bruised, numb, vision impaired, whole right side of face is hard as a rock AND constantly deeply tingling/painful. No help from Dr.'s office at all. They just want to "look" and do nothing. I felt this and mentioned it immediately after having the filler and botox. I knew it was not "right", but the PA who administered this said "it's just the lidacaine". Next day I went back to be checked, not blaming anyone, and not knowing whether I should be worried. I was met with the Dr. at this practice, whom I had never even met, and the very first thing he said to me was "you know you signed waivers, don't you?" This was explained as a "joke", but now I know just how serious he was. This IS a lawsuit. Is it the Aspire, or is it the professional, P.A.'s administering of the filler? I am miserable and look like a freak. I had this done to feel better during a time of tremendous stress. This makes me want to give up. Just give up. Dr Cogburn has absolutely no bedside manner, and only cares about shielding himself from being sued. No humanity shown whatsoever by him. read more

I had an annual check at Carolina Mountain Dermatology yesterday. I called from my car upon arrival, and was told to check at the door to be screened before entry. After the questions and temperature check, was told I could wait in my car or in the office. I waited in my car until close to time, then went in. While waiting, I obaerved the cleaning of the office to guarantee patients' safety. Throughout my visit, the level of safety for all was paramount. I appreciate the care for all, and will be confident in knowing all safety precautions are in place for each patient. read more

I have crazy skin that doesn't react well to anything! This office does a great job helping me problem solve and I have been using them for at least a dozen years now. They are a great resource and pleasant to work with. read more

Front desk was nice. The medical assistant that greeted me at the waiting room never made eye contact and never smiled and it was upmost rude. During her scanning prior to the doctor coming in she was just abrupt and not any kindness at all. Dr. Cogburn did a skin assessment by just looking with his eyes never using any additional lights. Felt like I got ripped off read more

Absolute worst run business I have ever been to. Receptionist treated me with the utmost disrespect telling me my insurance card didn't work because it was a Florida card arguing with me for ten minutes then finally called the company and they said it was fine. Many people went back including couples and I was with my 12 year old daughter who has a heart disease and can't be left alone and they wouldn't let her come back with me. I asked them why because many couples had gone back together and the nurse didn't even respond just stood there looking at me. This office will never get my business or recommendation again until some employees are retrained or fired. It's a shame because there practice is great but the employees make the business unbearable. The most unprofessional office I've ever been to. read more

place is a joke. horrible experience. waited months for an appointment. waited in waiting room for an hour with no one able to tell me when or if i'd be seen. 2 1/2 hours round trip for nothing. horrible read more

Again, I wasted 1 hour of time waiting to see the PA. This is the second time I have had to leave the office after not seeing the PA. He is always 30 minutes late for appointments--early morning or late afternoon it does not matter. On my last visit which I purposely set at 7:30 am he was 45 minutes late and when I asked why he said they book double appointments and the first one had taken longer than he thought. Not my problem. Today after 45 minutes the very nice front office lady told me that he was in surgery, so I left again. For the last time. I understand emerging medical issues with sick people, but at a dermatologist? Chronic lateness, double booking--see a pattern here? read more

Dr. Cogburn was fantastic. I had been to two dermatologists and my primary care doctor before for something on my hand. Saw him once and he looked at it for about 5 minutes and knew exactly what to do without having to scrape any of my skin off. Prescribed me some cream and something that had been on my hand for around 5 months was gone in a few weeks. read more

I asked the price of a basic body check because I don't have insurance and didn't want any surprises. The lady at the desk checked and said it starts at $175. I said well I don't think I have any issues so it shouldn't be any more than that. I was right no issues. Walked out to pay and it cost me almost $100 extra $263..... I told them there should be a set price for a basic check and they really could of cared less! I think they take advantage of customers so I will not return. I have the money to pay but I feel sorry for those that don't! I do not recommend this group! Sad read more

Zero Stars - Been going here for 15+ years with no problems. I paid my co-pay and all was taken care of. Find out they were bought by Skin Surgery Center in Winston-Salem, now I have inflated bills and balance due. $176 for an annual appointment? $160.00 for 3 seconds of a freezing spray? What a scam! There should be some sort of entity that regulates the charges of any medical practice. I wish I had that kind of money to make sure I don't die of melanoma, but some people don't. If they would disclose the amounts prior to procedure, I would have declined. read more