My eye exam was fine. When I asked for my Contact prescription to get a price elsewhere, because…read morethey were too expensive there, they handed me my prescription for glasses, they knew I wasn't interested in glasses only contacts. When I went to Walmart to get a price on contacts I handed the prescription to them & it was for glasses. It took over 45 min of continuous calling MyEyeDr to finally get them to fax it over to Walmart, their excuse why it took so long was that they were having trouble faxing it. What a lame excuse! I feel they intentionally did not give me the correct contact prescription & making me wait for it to be faxed for over 45 min was because they were angry I wasn't buying the contacts from them. Buyer beware they are more interested in money than they're interested in pleasing their customers! Walmart had WAY cheaper prices in contacts & glasses! I will not be going back to them next year for an eye exam.

Don't count on care if you have an eye emergency and no appointments available. Tunnel Rd office…read moresaid to call Arden location and just let them know and they should be able to fit in. NOPE. Had to leave a message which took 2 hrs to return and they said that was within policy. One customer overheard snd took the time to wish me the best in getting the emergency care I needed. Will never be back nor recommend either office.

I went here when I lost my glasses rafting. I was on vacation and didn't have a spare pair of…read moreglasses, nor did I have my prescription. I walked in without an appointment, and was able to walk out less than 2 hours later with a new prescription, a new pair of glasses and a pair of prescription sunglasses for under $500. The staff at the vision center and the attached Lenscrafters were very efficient and friendly. All of the equipment was very modern which made the whole process fast and painless. i was very satisfied overall. Probably a bit more expensive than going to Walmart, but well worth the extra!

What a great experience! Dr Greene is just awesome!! That…read morewas the most extensive eye exam that I've ever had. Dr Greene was friendly, knowledgeable, and very helpful.

I've seen mostly good reviews and as A potential new patient I thought I would take a ride from…read moreSouth Asheville to see the office and book an appointment for a yearly eye exam. When I arrived, Asked the receptionist if they accept my vision plan which is through Manhattan Life. She said that she wasn't familiar with this plan and would ask her colleague/supervisor, who told me "This is not South Asheville you'll have to pay us and Submit on your own", in a very arrogant tone. Wow, I guess I'll research closer to home. The only reason I visited this mill of an office was that a friend used them once and had a good experience. Perhaps with the doctor who has excellent credentials, but he should think about changing some of his staff. I've been in the medical field for 35 years and never experienced such arrogance.

I am really happy with the service at Tunnel Vision. I rarely have to wait more than a few minutes…read moreto be seen. I have some complicated eye problems, and Dr. Newton's relaxed manner and the thorough testing that's done reassures me that I'm in good hands. My glaucoma is now under control, and I'm no longer bothered by "dry eye." The front desk people are friendly and efficient, and the optical department helps me find the best product(s) when I need to get new glasses.

The doctor was pleasant to deal with knowledgable understanding of high prices for the eye drops…read moreshe recommended and was very thorough seeing me in between her regularly scheduled patients and explained everything well to me and since this was my first time seeing her all was very much appreciated girls at front desk and discharge desk also very nice & helpful overall I give them a 10 in a 1to5 def a 5!! Ty so much for taking care of my eye issues 02/28/2025

I believe Dr. Walters is very good at her craft and her assistants are friendly and welcoming. One…read moreapple can spoil the whole barrel, however. There is one office staff person who is not only unfriendly, unkind, dismissive, and condescending but is in fact, gatekeeping and vengeful. I will not be back because of that person.

Everything. From the moment you call to entering the office, you feel welcomed. Their "home" is…read moreclean and inviting. Each and every staff member, very polite and professional.

Awesome experience! Everyone at Carolina Vision treats you like family and takes all the time…read moreneeded to help you and answer all your questions. I would highly recommend Dr Jamin and Dr Carrie. They provide a very comprehensive eye exam and have a very large selection of glasses as well! We would not go anywhere else!

Excellent service, friendly staff, great doctor... very happy... hopefully, I won't have to go back…read moreagain for basal cell surgery on my face...but if I don't I won't be so scared.

Unfortunately you can't leave zero stars. I would strongly…read morecaution anyone considering Jennifer Taylor at the Hendersonville office. After a procedure involving my care resulted in surgery being performed on the wrong location on my head, I returned to the office wanting to understand how this happened and what could have been done to prevent it. Instead of compassion, I experienced an incredibly confrontational interaction with Jennifer. She came into the room visibly upset and defensive, argued with me, and repeatedly focused on distancing herself from any responsibility. I made it clear multiple times that the surgeon who actually performed the procedure had already taken responsibility. My concern was how the process broke down so badly that I ended up having surgery in the wrong location. Most disturbing was being told that the words I was using were "red flags" and that I was not a "safe patient" while I was trying to advocate for myself after what I had just experienced. The office manager showed virtually no empathy afterward and made an already horrible situation even more upsetting. I have never felt so dismissed or poorly treated by a medical practice. A patient dealing with the aftermath of a serious error deserves compassion, professionalism, and a willingness to listen--not hostility for asking how it happened.

It's special when one can find a full service optometrist office with plenty of frames and styles…read moreto choose from. I came with a frame issue and I was treated like a regular patient. Unrushed personal service is greatly appreciated. I will be back for my next vision visit.

I am not in the habit of leaving reviews. This is one of the only times I've ever done so…read more Dr. Jacobs is fantastic! I'm 63 years old and he gave me the most thorough and professional eye exam I've EVER had. BUT!!! The reason I am leaving a poor review is that my eye exam was 7 weeks ago to the day and I STILL do not have my glasses. I was promised them the week after my exam. I find this wait time unacceptable and I will not be going back.

Came from California to North Carolina for aesthetic work with Dr. Aldridge. Amazing surgeon and…read moreincredibly trusted by his patients. I couldn't be happier with the results. Compliments to Dr A's assistants Ashley and Tricia for their care and kindness. (Top level staff at this facility in every respect). Big thanks also to Heide, who made the long distance scheduling seamless. (Especially after I had to miss my initial procedure date, due to first government shut down and consequent airline cancellation.) I only wish Yelp offered 6 stars. This surgeon and his staff merit every one of them.

My primary care is medical but I've had cosmetic procedures as well, same great staff and service…read more Friendly, coordinated and everything flowed. From check-in, to initial patient prep, physician treatment, nurse follow-up and check out. Everyone seemed to enjoy their jobs! I'm prone to skin cancers and have had them removed including some requiring Mohs procedures. These require complex reconstruction techniques as well as careful thoroughness. Great attention is given to excellent service coupled with minimizing surgical impact to maintain cosmetic aesthetics, thank you Dr Andersen and your fabulous staff!