I have been going to Dr. Brooks for many years now. My husband, and (so far) 3 of our kids also…read moresee Dr. Brooks. We adore her. She is knowledgeable, professional, yet personable, kind and caring.

I had mediocre experiences with the last 2 providers I went to locally, so decided to try this one…read morein hopes of good service. As I require yearly exams, I was looking for a long term relationship. Booking an appointment was typical of this area - was 3 weeks before I could get one. The staff was a bit slow to check me in, despite my having printed and filled out all the paperwork before my arrival. At no time did either of the women at the desk offer their name. The woman who did the "pre-exam" also didn't give her name, and was brusque, running me through the typical "read this" series quite rapidly. My wait to see the doctor wasn't long, and Dr. Lesley Brooks was the only person to introduce herself. After doing the exam, I inquired about contacts for regular distance, as I wear bi-focals and would like the option to not have to wear glasses 24/7. The doctor was amenable to this. The staff determined that they did not have contacts in my RX, so I'd have to come back when the were shipped in, and I expressed a desire to have a "refresher" on contacts as I'd used them quite a few years ago, and wanted to be sure I remembered putting them in properly. Approximately a week later, I received a text saying they were in, so I called for an appointment, which took another week. On arriving for this appointment, the wait was about 10 minutes, the staff again was not very friendly, and basically sat me down with the contact samples, took them out of the box and gave them to me. The "instructions" from the staff were near non-existant and consisted of "there's a sink if you want to wash your hands" and "you can use your pinky if you want". After struggling for about 5 minutes, I succeeded in finally getting them in, and although I had tears streaming down my face, and was NOT offered a tissue. I realized as I was leaving, there was a dispenser on the bench, right next to the staff person but I couldn't see it!! One might hope either of the staff members present would have made the simple effort to hand me one. I was going to leave with the contacts in, but the woman who'd given me the "pre-exam" on my last visit said I couldn't leave until she was sure I could take them out. She was NOT the person who was "instructing" me, but was working at another bench the whole time, and up to that point never even looked at me. What really soured me was that although the woman who booked the contact appointment mentioned a fee, she didn't give me an amount. When I was leaving, I was charged $60.00 for "CL FITTING BASIC" and another $50.00 for "New CL Wearer Training". At no time was I given a "CL FITTING" that I was aware of, and to charge a total of $110.00 for someone to WATCH ME put contacts in was incredible. There was no assistance of any kind, and for neither person to even offer me a tissue was just astounding. Although the Doctor herself was nice enough, I can't give this office a good recommendation. Their staff seems uninterested, uncaring, and apparently it's all about usurious fees for no help at all.

Run by the friendly, professional, and knowledgeable Rhonda North, Ambiance Optique is the home of…read morean upscale, yet ever so affordable eyeglass boutique. After working hand in hand with a respected Asheville optometrist for years, Rhonda has branched out on her own to offer gorgeous eyeglasses for a fraction of the price you'd pay anywhere else in Asheville. Having been a patient of the doctor she previously worked for, I was eager to visit her shop and see what she had to offer. I was amazed by the array of styles of glasses she had in stock! Everything from Vera Wang to Prodesign Denmark and back again! Much more of a selection of frames than I could have imagined, and they really ran the gamut from conservative and tame to funky and fun! Being more of the fun and funky variety, I picked a great pair of frames from the designer Urban Edge. The frames, along with high-index lenses, non-reflective coating, and 3 day turn-around were only $190! Everywhere else in Asheville charges $80 and more for the non-reflective coating, and Rhonda HALFED that. She'd love for you to stop by and say hello, she's very personable, and she really and truly knows her business. Rhonda will not lie to you about what frame looks nice on your face, and she will not push a more expensive frame on you. You truly cannot beat Ambiance Optique on price, quality, or service in the Asheville area!!!

I got some glasses here two years ago that my dog has gotten ahold of twice. I've had them…read morerepaired each time. If she gets them again, I will have to go from VA to Asheville to buy them again. They are that cool. Impeccable service. Great selection and prices.

Customer satisfaction is of zero importance to this business. I can't read or see in the distance…read morewith these $700 glasses. There are a few sweet spots where I can see. I got headaches from eyestrain trying to "get used to them," as they encouraged me to do. The optometrist insists the glasses are correct for my vision and that there's something wrong with my physical or mental health. The owner says she's never given a refund in 34 years and isn't going to now. It isn't true that they make the glasses on site. They contract the work from a lab that they say gives them one chance to make corrections.

Love this LOCAL shop. It was quick to get an appointment, the doctor was friendly and got to my…read moreprescription so fast. There was very little back and forth before my vision became perfect. The Optometrist completes the lenses on site, so there's no sending things back and forth and waiting for a lab to complete your lenses along with 2,000 others in another state. Shes been doing glasses for 30 years. The Price was right, the timing was right. Love this place

I've seen mostly good reviews and as A potential new patient I thought I would take a ride from…read moreSouth Asheville to see the office and book an appointment for a yearly eye exam. When I arrived, Asked the receptionist if they accept my vision plan which is through Manhattan Life. She said that she wasn't familiar with this plan and would ask her colleague/supervisor, who told me "This is not South Asheville you'll have to pay us and Submit on your own", in a very arrogant tone. Wow, I guess I'll research closer to home. The only reason I visited this mill of an office was that a friend used them once and had a good experience. Perhaps with the doctor who has excellent credentials, but he should think about changing some of his staff. I've been in the medical field for 35 years and never experienced such arrogance.

I am really happy with the service at Tunnel Vision. I rarely have to wait more than a few minutes…read moreto be seen. I have some complicated eye problems, and Dr. Newton's relaxed manner and the thorough testing that's done reassures me that I'm in good hands. My glaucoma is now under control, and I'm no longer bothered by "dry eye." The front desk people are friendly and efficient, and the optical department helps me find the best product(s) when I need to get new glasses.

Well hello EYES!!!…read more Can I just say...I was in awe just from looking through the front window. The moment I noticed the optical shop, I had to stop through! I felt like a kid in the candy shop! I spoke with Daniele and she assisted me immediately with selecting several frames. I had a certain look and she helped me bring that dream to life! As a therapist, I had to get the "look" and I feel that was achieved. So, what's so special about this place is, they are family owned and they actually cut their own lenses...so what they means is, instead of waiting 2-3 weeks to get your frames, you can have them in about 2 days. I would have had them in 1 day but I was late to waking up and they close at 5pm. Otherwise, they are the quickest office I've ever been to and literally THE best! I paid out of pocket but it was the best because there aren't a lot of special places like this one. So I have to give credit where it is due! Thank you so much for your expertise and taking the time to provide excellent service! Until next time...cheers!

I could not have had a better experience from finding the perfect frames for my face and lifestyle…read moreall the way through to receiving a follow-up call to confirm the adjustment process was going wel. Excellent frames and lens, fabulous staff with an attention to details and customer communication unmatched anywhere. They have a customer for life. Make L'optique your first stop to support your vision.

Dr Eric Bryant always gives a great eye exam . It is a Very professional and beautiful office. The…read moreentire experience is awesome! Getting prescription sunglasses has been a game changer! My daughter and I are both happy patients at Envision.

I have never had a bad experience with Envision. They care about my eye health and have repeatedly…read moregone the extra mile with my eyewear.

It's special when one can find a full service optometrist office with plenty of frames and styles…read moreto choose from. I came with a frame issue and I was treated like a regular patient. Unrushed personal service is greatly appreciated. I will be back for my next vision visit.

I am not in the habit of leaving reviews. This is one of the only times I've ever done so…read more Dr. Jacobs is fantastic! I'm 63 years old and he gave me the most thorough and professional eye exam I've EVER had. BUT!!! The reason I am leaving a poor review is that my eye exam was 7 weeks ago to the day and I STILL do not have my glasses. I was promised them the week after my exam. I find this wait time unacceptable and I will not be going back.