since one of their employees are gone. I had them come and look at my floor that was supposed to be…read moreparented that was repaired already less than a year ago. things have completely changed with the company and their response time was incredibly fast. they saw the damage to my floor and replaced the entire house. with a different brand. if I knew how to remove a bad review I would but I figured putting a good one up is just as good

Be careful. The customer, unfortunately, has to do the job foreman/project manager's job of…read morechecking behind every nuance of the job, to ensure he is getting what was promised. Details: Full home two-level hardwood floor re-sanding/staining/polyurethane sealing ("3 coats"). A 15k job; 7-figure value home. So, (should be always, but) extra attention to make sure all is right? No, unfortunately. Step 1: all shoe molding comes out (to be replaced new after floor work done) Step 2: floors sanded, stained, 3 polyurethane coats Step 3: new stained shoe molding installed **LAST: project manager/job foreman inspect finished project before getting payment? NOPE. PROBLEMS (x3): I followed project progress, and noted the stair-work was a day behind the rest of the floors. No worries: but I'll check stairs especially well at the end. We are told the project is done and we can walk on floors. Timing seems "too soon," and I am suspicious as to whether they put 3 poly coats on stairs. (1) I immediately notice the polyurethane coating was lacking on the two sets of stairs. Casual inspection made readily apparent that the clear coat was thinner than on the floors elsewhere. I contact owner Josh, who reiterated that he was told 3 coats were there. Josh added that "the lighting" can affect the appearance." I invited him to "re"-assess himself. He *does* offer immediately to have them put on another coat. They do this days later. (2) Then, after work done, and payment given, I inspected home with realtor. We saw several areas of uneven sheen and thickness throughout the main floor the polyurethane thickness. There appeared to be thicker areas of application, and thinner layers applied elsewhere. We reach out again, and were told that these were "uneven drying" issues. He agrees to re-apply on the main level, and they *do* follow-through. (3) Thereafter, I inspect the entire project again, and note improvement on the above two issues. I do note, *very frustratingly,* a ~24" span of a curved short wall where shoe molding was replaced. Instead of using a curved piece of shoe-molding (as had been there before), IT WAS SHODDILY REPLACED WITH TWO *STRAIGHT* PIECES of shoe-molding (see photo), with the expected gaps between the straight molding and the curved wall readily apparent. I texted owner Josh on this 3rd issue, and asked for correction and explanation. Josh would not give an explanation. Only, "we will fix it." Josh told me that I "need to talk to Patrick about when he's doing molding. What? So the company OWNER is telling the customer to coordinate the corrective work of his employees? Uh, okay. Well, "Patrick" did fix it, in the end. My realtor (who had referred them) probably gave the company heat about future referrals. So it *is* now fixed. But here are my problems with Floor Gurus: (A) when the employee was removing shoe molding, he ought to have noted the short curved wall, and SAVED the shoe molding for reuse there, OR discussed issue with job foreman for instruction, not be on "auto-pilot." Doing so would have saved the work of having to soak the wood in order to mold the piece well, etc. (B) with our two notable prior problems, the job foreman/project manager/owner should have had us "dead center" on his radar to "re"-inspect the project to insure no further mishaps. This clearly did not occur. This is top-level customer care that one ought to expect on any project, but especially for a 15k project in a 7-figure home. (C) Beyond that, the project manager or owner (Josh) should have (a) run through the home FIRST to see issues (like curved shoe molding) and instructed workman to save that piece, if apropos. These matters ought to be things they've run into before (work smarter, not harder?) AND, (b) personally inspected the job AFTERWARDS so that HE (not me and my realtor) catches the issues that arise. THEN they are managed BEFORE we note it. This clearly was NOT done. (D) When I brought this last issue up with the owner, Josh, I asked for an explanation, and expected him to validate our issues, *OWN* his mess up, and then *LEARN* from the experience, to improve his own business/employer's business. Were I him, I would have stated, "you're right on all points. We will get it all right for you, and furthermore, thank you for sharing these details with me. I will meet with the demolition (shoe molding removal) team and re-educate them on the matter. And I will be more thorough on confirming that our work in the end is of the highest standard, " or the like. Instead, Josh was defensive, and clearly did not like being called out on the issues. That's a shame for the business and potential future clients. In the end, the work is good after the corrections, but perhaps not worth going through these issues. We are selling our home, and these delays do delay the time we can put the home on the market. It was not simply an "inconvenience."

We had some repair work done by Greer Flooring- Derek was great to work with. They ensured that we…read morewere happy with the work before closing out the payment.

They were Very responsive, knowledgeable and friendly. The installers Shane and Kayla were so…read moregreat. Did an awesome job, clean and respectful. So glad to discover them.

ruition Floors did a fantastic job on my 15+ year old floors. They are well informed and know what…read morethey are doing! They were courteous, and made sure I was 100% satisfied! I would highly recommend them!

Daniel did small but important repair on my vinyl plank floor…read more He was on time, explained the problem. Fixed it for a reasonable price. I would use Fruition Floors in the future

They did a beautiful job installing carpet in our house. They had a great selection, excellent…read moreservice.

We were happy with the carpet quality and information Kevin provided regarding price and scheduling…read morebut the installation was another story. We were very clear that the carpet was being installed on the 2nd floor and the rooms are large, which they knew. The installation crew of 2 people, a man and woman, arrived as scheduled (8am) and began removing the carpet. The shock came when I saw that the man was putting the old carpet/padding through the window and onto the roof. After there where 4-5 rolls of the old carpet/padding on the roof, he climbed out of the window and threw them to the ground. Frankly, I about had a stroke! Not only was that extremely dangerous but was not good for my 2 year old roof. Then they tried to move the new carpet out of the truck but it was too heavy for the 2 of them to move, so my husband and I helped them get it out. They cut the carpet for the largest room (20x17) rolled it up and the man carried it up the flight of stairs to the room and dropped it. It hit the floor so hard that it knocked a picture off the wall downstairs and shook the entire house. I ran to be sure no one was hurt but he didn't look at all concerned, but he didn't carry additional pieces upstairs until additional help arrived at about 1pm. They continued putting old carpet/padding on the roof and then throwing them off. They worked quickly laying the carpet and putting things back. They clearly were not coming back on Friday morning to finish putting things back or clean up the debris in our yard. Perhaps, we made the mistake of moving things into one room to save time. The carpet does look nice but I'm not sure that it will stand the test of time; only time will tell...

Run away from any builder that requires Brooks Flooring. Ours was installed (LVP) and NEVER…read moreCOVERED. This was during the drywalling. The floor, which we paid an additional upcharge of $14,000., looks so bad, guest ask us when we're changing the floor! There are ripples and waves, adhesive, unfinished edges and men's size 8 or 9 workbook footprints all over! Yes, they were contacted. They sent out a girl with a broom, then covered my floors with Heritage House plastic coating, ultimately costing us hundreds of dollars to get the shiny, yellowish film off our floors. That did not help. Then they sent a guy over who mopped a patch of flooring and dropped off a box of planks. Great! What's a 70+ woman supposed to do with that??? Never have we been treated with such little respect as clients. Our tile floors were supposed to have gray grout, someone decided unsealed white would be better. Now we have to regroup three bathrooms and a laundry room, as all the unsealed has yellowed Plus they put the wrong tile in the shower floors and did a very unprofessional job at that. Never ever have we seen a company with such little service, respect or appreciation for their client. They hire non English speaking installers who, by the quality of the finished product, have little or no experience or just don't care. If you want your money's worth try someone else. Yellowed. ​​

Communication between the salesman and billing person was poor. We were double charged and had to…read moremake several calls before they corrected the error.

My review has absolutely nothing to do with the owner operator/contractor Andy. Nice enough guy, on…read moretime, hard worker. My review is absolutely about the results, craftsmanship, quality of products used, and the ethics of charging folks, what I consider as a lot of money, and making promises and over selling yourself, and absolutely overselling the Bona flooring products you use and swear by. Respectfully, Andy has got to either own stock in this company Bona or be getting kickbacks from the company? Andy sells the Bona products to you as a customer with such intense passion that you feel like you are at a Amway Cult Conference. THIS is the reason that I am writing this review. Andy and A-Maxx wood floors has good equipment and good skill at the art of restoring wood floors. The catch and in my opinion Andy's downfall....his is adamant about using Bona products and Bona WATER Based products and promises their quality, strength, ability to deliver a finish that will last many years. I conclude that either Andy is brainwashed by the Bona HD cool Aid and honestly believes that the Bona HD water based products are anything but hard sales drama with promises of results that will never last a year let alone several years if not your lifetime depending on your age and lifestyle. Folks, understand that not just Bona product, but ANY water based urethane and polyurethane flooring products are never ever going to give you the customer the results of strong sealed scratch and scuff resistant flooring surface that will hold up to shoes, furniture, kids, pets, enjoying yourself with friends and family and even a butter knife....Like good old oil based polyurethane products of any brand, ANY! I am nearly 60 years old and have lived on wood floors my whole life. I have installed new oak floors tongue and groove flooring planks, sanded and polyurethane (oil based), I have sanded and refinished existing old oak floor, and yes I have hired flooring contractors to sand and refinish my floors for me. This has been in all climates and all over the US from Miami to Chicago, to Albuquerque and Northern California. No contractor with your best interest in mind ( not theirs) would ever recommend using anything other than a oil based polyurethane finish or oil based flooring finish in general, the key is (oil based) here. Part 1 cont' Part 2 -continuation, Unfortunately lesson learned. Even at my age I still make mistakes. I should have listened to my conscience and stood my ground and not drank the cool aid with A-Maxx. If it sounds too good to be true is because it is. Andy and his one man show A-Maxx wood floors finished my floors in the beginning of July 2025 and my floors are in such bad shape that I am going to have to have them screen sanded and refinished using a correct appropriate oil based finish product for wood floors that can withstand a butter knife or even your sonic tooth brush being dropped on them. I take some responsibility in my situation, but there are other players in this too. I was absolutely clear to A-Maxx about my expectations and my reservations of using a water based product let alone a Bona HD garbage. Andy made many promises and I believed and trusted him. Andy has a great deal of experience refinishing wood floors, as such, I trusted that how could he have so much pride and passion about his craft but ruin that by using a water based finish product that is simply junk and will not hold up to not just my standards but anyones. Having your floors sanded and refinished in your entire home is not something you want to do more than once if you can avoid that. It's a mess! gets sawdust everywhere and be guaranteed you will have to repaint all and I mean all quarter round and floor molding including door casement molding and walls. These companies including Andy can promise you that they have the very latest equipment that will not make a mess! Total crap!!! That is a impossible promise do not fall for it. As is the promise that you won't have to repaint everything and nothing will get banged up and dented. This is just not true. Understand that Andy was not the only floor company I met and discussed my wishes. ALL OF THEM use and recommend using a water based wood floor finish coating product. I thought it was because products have come a long way and water may just may be as strong and durable as oil based???? This is simply not true any flooring professional will state this fact, as long as they aren't the contractor doing the job. Another key point to help you understand why everyone is using water based finishes as opposed to oil. It's all about time, and time is money. Water based finishes dry super fast allowing for the second coat or third coat in the same day! That's crazy! Well that's why you get a finish that can't hold up. Having your floors sanded and refinished and dry to be back on them in 2 days is impossible. But if you are a wood flooring contractor this is awesome as you can bank

Our experience was wonderful in all respects. Andy is a true craftsman, completely honest, and…read morethoroughly explained the different finishes. I think the one star review on yelp is incorrect. It's a shame there isn't a recourse to remove that review. Our floor had termite damage and A Max did an outstanding repair and refinish at a very attractive price.

Tim was amazing in getting our floors done quickly! Jason and Ritchie were GREAT...worked so hard…read moreand were so respectful. Floors came out great! Tim was a great communicator and always called me right back even on weekends! Don't hesitate to use them if you need new floors!

Folks did a fabulous job on our kitchen floor. Best cleanup job afterwards I've ever seen…read more Punctual, well-mannered crew.

Raines Flooring Installation, they installed a floor for my mama for me. They did an amazing job…read more Love the quality and workmanship from these group of guys. Travis A