It's my B-day (yesterday) and I'm looking forward to linguine with clam sauce (dinner out with the…read morefam) but at 4:45pm, I got the phone call "You're daughter has had a little accident with her scooter and she needs stitches - The Dr's office is closed, where do I take her where it will be covered under your insurance?" First thought is "she's taking lessons from her daddy." I quickly look up my BC/BS of NC website, sign in and search for urgent care facilities that are covered under my plan and viola - the first on on the list was Community Immediate Care Center, just shy of 3 miles from home. I arrived at 6pm to find everyone sitting and waiting for the doc to come in and treat the wounded chin. My little girl apparently had been coached because she informed me that for my birthday she was giving me heartburn. There was little to no cell signal here, so communication with the outside world was intermittent at best, almost nonexistent. 6:45 rolls around and the doc strolls in, looks at her chin and decides she needs stitches. She put some lanicane (or something similar) on a gauze pad and had my little girl hold it up to the wound to help it go numb. 1/2 hour later we were wondering if the doc had forgotten her. We know the staff is busy and urgent care centers are typically slow so we just tried to remain patient. 7:30 came and so did the stitching up party. 3 stitches and several minutes later we were almost on our way. The doc suggested we get her to a chiropractor in the near future because her c-spine seemed slightly out of alignment. We got a script for some antibiotic to fight off any infection she might have gotten from her contact with the pavement and the paperwork came shortly thereafter. It was 8pm before we finally got out the door. The staff was very professional, and at the same time, personable. The wait was what really keeps urgent care center from being much more than A-OK. I say that in a respectful way with the knowledge there are other people who are in worse condition than my little girl in there, and knowing patient care has to be prioritized.

I think the staff and caregivers there are very caring. As for the above wait with the gel numbing…read moremedicine, I know from my own child that it takes a very long time for it to take effect.

Dishonest Billing and Unethical Practices…read more I would strongly caution anyone considering Wholelife Chiropractic. My experience--and the experience of others--shows a disturbing pattern of misleading billing, surprise charges, and unprofessional behavior. I was charged over double during a lawsuit--$105 per visit for the same care I later received for $50. I was also billed $100 for exercises that were emailed to me with a link to youtube I was never told this was a billable charge. They refused to let me use my insurance-covered visits saying insurance doesn't cover wellness visits, which is not true. This practice feels predatory--taking advantage of people in difficult situations. Other reviewers had similar issues with surprise bills and insurance miscommunication. Be careful. I was even able to view another patient's statement that they are suing, and the billing codes are the same however our charges are not. Seems very shady.

My husband and son have been seeing Dr. Thacker for a couple years now and they rave about him. He…read morealso helped our senior dog with hip problems. After a recent fall, I found myself needing some help, so I decided to give him a try. When I walked in I was greeted by very friendly staff who explained everything and made me feel very comfortable. The office was neat and clean as was the restroom. Dr. Thacker was very professional, knowledgeable and kind. He explained everything to me and most importantly, he helped me! I feel so much better. He also makes house calls for your dogs and/or horses! What more could you want?

Dr. Ruzzo is a caring and skillful physician…read more He communicates clearly and effectively with his staff and patients. I highly recommend the whole OMSA team. You'll find them professional attentive, and friendly. We are fortunate to have a stellar practice like this here in our area.

I had a surprise tooth extraction needed and Dr Ruvo and the OMSA office were exemplary, warm and…read morehighly professional. In the midst of the pandemic, I felt safe and cared for. I visited both the Chapel Hill and Durham offices and they are great. I was not looking forward to the extraction, bone graft and then months later, implant. A long process, which Dr Ruvo explained clearly and answered my many questions. In the end, it was such a pleasant(!!) experience, that it changed my whole opinion on my dental care! Thank you, Dr. Ruvo!

Thorough, responsive and kind! Love the ambiance. Also, they are on time with their appointments…read moreand have not had to wait for longer than 15 minutes. Wonderful staff and very personalized medical practice. Thank you so much

Disappointing service to date. The doctors are wonderful and personable, but from an admin and…read moresupport standpoint the service is not good. Lots of delays and non-responsiveness in scheduling, repeated problems with simple drop offs at the front desk. When your insurance company is more on the ball and tells you everything is approved and ready and you still wait weeks on your doctors office to give you the same info, you know something is off.

I started coming to Ignite Wellness Chiropractic with severe lower back pain. I could barely bend…read moreor lift anything, and I also had bad whiplash on the right side of my neck from a past car accident. My neck was constantly tense and I couldn't turn it fully. I even learned one of my legs was carrying about 10 pounds more body weight than the other due to being slightly shorter! Dr. Avery took detailed X-rays and performed a vertebrae and nerve scan to find where my spine was out of alignment. She clearly explained my results and created a personalized treatment plan for me. After almost 3 months of care, I feel like a different person. My back pain is completely gone I can lift more without discomfort My legs are now equal length and my weight is balanced I can turn my head normally with no tightness My body is finally out of "fight or flight" mode My digestion and overall health have noticeably improved If you're looking for a chiropractor who truly cares, takes the time to diagnose the root cause, and delivers life-changing results, I highly recommend Ignite Wellness Chiropractic and Dr. Avery!

I have been seeing these wonderful people for nearly a year. I had to have my hip replaced and…read morethey have been here since before and after the surgery. They explain things, take their time when you have questions, and don't hesitate to have a sense of humor while doing it. I'd recommend to anyone with a question about chiropractic care.

Dr Jeffrey seems to prey on the wallets of people in pain that have little hope. Read on to see…read morewhy. The staff there is awesome though. Casey was fantastic btw. I received a coupon to get an evaluation at Raleigh Spine Clinic. I met Dr. Jeffrey and had a consultant with him. I brought my MRI with me. I have severe compression with a herniation at L5/S1. At that point I had a burning pain in both my knees from the compression. Dr. Jeffrey talked to me about how decompression would fix MY situation and gave me a whole packet on it. He said that too many people go straight to surgery rather than decompression. He quoted that 98% of people do not need surgery and decompression fixes them. It also said, that this is not one of those situations where you have to do treatments forever. He said that 8 weeks is all I would need to be healed. He claimed that decompression gently pulled apart the spine and rehydrated my disc enough for it to heal completely. It did help while I was doing it, but I ended up having to take a week off (to go out of town)and the pain came back. Essentially, you do get temporary relief because it increases the space in the vertebra. But, that doesn't last long. He said my issue while I was out of town was because of the hard bed I was sleeping on. So, I went back to the decompressions. When I reached the end of my total sessions I still wasn't good. So, he extended my sessions. Still no fix. He called me his problem child. After that he said we would have to do maintenance, which costs me another $1700. But, he claimed at the beginning it was one and done. Seemed like I was taken advantage of. I came back for my final consult with Dr Jeffrey and brought a new updated MRI. The MRI showed no change in the disc at all. Dr Jeffrey then said it takes 6 months for the disc to heal. I was never told that and you would think it it would have changed some. The decompression cost me $5000. I didn't have that kind of money lying around, so I had to pull it from my 401k. At this point I asked Dr Jeffrey for some money back and told him I pulled it from my 401k. He had no empathy and offered me 6 more decompression sessions. Throughout this whole experience I had consults to how I was progressing. Each time Dr Jeffrey told me I was progressing nicely and the pain is the last thing to go away. He should have stopped me midway and said this may not be working for me and giving me some money back. It has been about 3 months since I was at Raleigh Spine Clinic. I was hopefully the Dr. Jeffrey was being honest and it would take some time for the disc to heal. But, still the same. I have surgery scheduled next month. I know I am not going to get a refund for this and I don't expect to at this point. The only thing I can do is try and help someone by telling them the truth about Raleigh Spine Clinic and Dr Jeffrey and maybe helping them not waste their money. Next steps are to contact the BBB and WRAL to see if they will speak to me. This false hope and manipulation needs to stop.

Saw Jeff today for a locked up SI joint. I've had this problem for several years and only…read moreoccasionaly does it flare up. It was flared up today hence the visit. Jeff spent the most time trying to sell me on his "machines". It was an aggressive sales pitch. I felt like I was trapped in a time share sales presentation. He made extremely exaggerated claims about his treatment modalities. He indicated all his modalities were FDA approved, but when I looked them up they had FDA clearance - the standard is quite different! He should know that and not exaggerate. He told me he had a 100% success rate with his knee machine and everyone( yes he said EVERYONE) who used his knee therapy have avoided surgery, PT and injections. He said They are basically cured. I happened to be sitting next to a guy who had just come from PT and was using the machine for his knee and I asked him about it. I specifically asked if he felt any relief of his knee pain. He said "no". He has been doing the treatment for about a month he said. He did say he could move it better than before, but who knows if that is even good and he is still in a good amount of pain. I saw him limping into and out of the appointment. His goal was to avoid surgery and the jury is out he said on if he can. Meanwhile, he's paying a lot of money. I spent 5 minutes on basically a stim machine and a roller table( Jeff gave them fancier names) and then 3 minutes with Jeff, who did 3 adjustments to my back and said to come back in two days. Not going to be doing that! I would not recommend. In summary, the hard sales pitch, the ineffective "machines" and not much time with getting an adjustment, which is why I came in in the first place would make me not choose this place again. Oh, and if you go, bring actual cash, otherwise any other payment method incurs a 3.5% service fee. To me, that is unprofessional esp since they don't tell you that before you arrive. I don't know many people who carry around $150 in cash these days.

When my husband and I moved back to NC from New York, we wanted to take our 6-month-old son to…read moreOberlin Rd Pediatrics, where we both were seen growing up. When they told us they were not taking new patients, we were disappointed, but they referred us to Dr. Mack and now there is no way we would ever switch. We moved from a larger practice in New York and I had initially been concerned that we would struggle to get last-minute sick visits or after hours advice at a small practice. Those fears were unfounded. I have no idea how she does it, but every time I call or visit, Dr. Mack makes us feel like we are the only patient she has. She has talked us through well visits, scary allergic reactions and illnesses and every time, she has made me feel like a more confident parent. If you are seeking a pediatrician in the Raleigh area, I could not recommend Mack Pediatrics highly enough.

Dr. Wagner, Michelle, and Jennifer are an incredible team who truly care about their patients…read more Every visit has been a great experience, and they consistently provide professional, compassionate, and high-quality care. They take the time to listen, explain everything clearly, and make you feel comfortable throughout the entire process. I highly recommend this clinic to anyone looking for exceptional chiropractic care. 10/10!

The whole staff is great and very competent. Dr. Evan Wagoner knows what he is doing, and is very…read moreresponsive to my needs. I tripped and fell over something at my home and injured my back. Dr. Wagoner has you lie on his table to do his adjustments. After the adjustment you have electrodes with a cold pack attached, and it is relaxing. Overall, I am very impressed and satisfied with this practice.