The vet techs are all incredibly attentive to the pets and always super friendly! Have never had a bad experience at this vet and have been using them for 3+ years. They take great care! read more

They treat my doggie like family and always remember him so well! I've been going here since 2019 and have had a great experience every time. read more

South End Veterinary Clinic - My doggie having fun in the patient room - Veterinarians Near Me - Charlotte, North Carolina

Stopped in for information about clinic and Veterinarians names and credentials. Front desk lady was bothered by my questions. NEXT! '

Sadly, I recently had to make the decision to put to sleep my little boy, Kimba. He had suffered what is like a feline stroke and lost movement of one of his back legs. This, on top of his other ailments and age, made the choice quite clear. He needed a better quality of life and he wasn't going to get it here on Earth. Dr. Keri Hawkes and her staff couldn't have been more supportive. I appreciate the tender care they gave to Kimba and true sympathy they gave to me during those final minutes. Their kindness won't be forgotten...and neither will Kimba. Rest in peace, my sweet boy. read more

I am so lucky to have found Dr. Maples and his team when I first moved to Charlotte 5 years ago. Every single person in that office goes out of their way to support myself and all the animals I have taken in over the years. I can't say enough good things about them. Dr. Maples has gone above and beyond to help me investigate why my dog suddenly developed mature cataracts. Dr. Smith has taken such gentle care of our new dog and her nervous behaviors. I only wish they would relocate with us so I could keep seeing them. read more

South End Vet was recommended to me by a friend who has been seeing Dr. Maples for years. Let me tell you, he did not disappoint! He conducted a thorough exam on my corgi (very stubborn and difficult) and addressed every concern that I had with great bedside manner. The staff was super friendly and very knowledgeable on my dogs supplements and medication. I highly recommend Dr. Maples and South End Vet Clinic! read more

I love this place. Although I can't go in with my dog, due to coved. The service here is excellent, they're always on time. And they're very polite. I used to go to longs completely the opposite. You sit in your car for hours it seems like. read more

Dr. Gene is the best! I always trust his advice and he truly treats my cats as if they were his own. The techs are also very sweet and attentive. Best vet clinic I've ever been to! read more

Excellent care, spent a good amount of time explaining what may be the problem with my lab. Space is great, no smell which is giant. Small practice which really lends to the personal experience. Highly recommended to anyone in Charlotte area. P.S. Andrea is great!! read more

South End Veterinary Clinic - Clean and smells great! - Veterinarians Near Me - Charlotte, North Carolina

We were very happy with our experience here. They were very thorough, took time to answer all of our questions, and even pretended to be interested in all of the "I am obsessed with my pet and going to share a bunch of fun facts about them that you don't care about." We left feeling informed and that they made recommendations in a non-pushy kind of way. They were honest about our options regarding various tests, vaccines, etc. that are suggested for all cats, but also included their opinions about if they thought our cat specifically needed them all based on it's lifestyle (indoor/outdoor, around other animals, etc.). Scheduling was quick and painless. Pricing seemed average (my mom is a vet, so I asked her opinion). We will be back (but hopefully not too soon!). read more

I can't say enough about Dr. Maples and his incredible staff. I wish I could find a pediatrician that makes us feel this comfortable. They make an effort to truly get to know the family not just the animal they take care of. Solid Gold! :) read more

Whoever the two staff members are that are working here today are incredibly rude and not welcoming at all. Would never bring my sweet dog Molly here. I would give this establishment zero stars if that were an option. read more

Dr. Shannon Steuart is the best veterinarian we have ever experienced. She's compassionate, thoughtful, knowledgeable, perceptive, and really truly cares for the animals that come to her clinic. She will take the time to find the best solutions for the animal and family, but she doesn't order unnecessary tests. The staff are also incredibly kind and patient. Thank you Dr. Steuart and staff for everything! Our family is in good hands :) read more

We moved back to Charlotte about two years ago, so I took my dog to a vet I was familiar with. The prices were getting ridiculous and they were giving my dogs vaccinations that she didn't even need. So, in researching other vets, I came across South end. One of the best experiences we have ever had with a vet! From the front desk experience to Dr. Maples spending a lot of time with my dog, I can't say enough great things about this place! I'm so glad that we found this little gem of a vet. read more

The staff were all so friendly and took great care of my cat! They were also able to get me an appointment next day which was amazing!

I cannot say enough good things about South End Vet! I recently moved out of the country and need to go through a long and detailed process to get my cat ready. Sien at the front desk was extremely helpful and I could not have done it without her. She was always available for questions and was speedy with her replies. Every staff worker is so friendly and you can tell they LOVE what they do! They really are invested in your pet and treat them as if they were their own. Dr. Maples is very knowledgeable, skilled and personable. I always felt like my cat, Cooper, was in good hands. Long story short, I need to do an adult declaw and was very apprehensive about it. Dr. Maples and I discussed the pros and cons. The surgery was done with a laser and my cat was running and jumping and playing the very next day (despite my efforts to try and get him to take it easy!) and didn't need further pain meds. It's been almost two years and he has never experienced a problem. If you are considering a new vet, I highly recommend you go here! read more

I must agree. Dr Keri Hawkes is such a supportive and exceptional Vet. She is now at Brookdale Animal Hospital. I feel you and your pets build a trust with a Vet not a building or company. I was so happy to discover her new office. read more

South End Veterinary Clinic - Veterinarians Near Me - Charlotte, North Carolina

I recently had the pleasure of meeting Dr. Maples and his staff at South End Veterinary Clinic. They squeezed my cat in as a new patient for a last minute appointment after I noticed a severe change in her behavior. Everyone was extremely friendly, and I loved the vibe of the office. It was clear these people have a love for animals, and a passion for taking care of them. Unfortunately, my cat was worse off than I expected and I had to make the difficult decision to end her suffering. Strangely enough this experience is what truly won me over to this team. Dr. Maples explained everything to me, in details that I could understand. He didn't sugar coat things, but was very gentle in explaining my options, and giving his recommendations. My experience with the other staff members was limited, but they were all very kind and sincere in expressing their condolences. I even received a condolence card in the mail with thoughtful, handwritten notes. I think what makes this aspect mean so much is that even though we were new clients, and even though I have no immediate need to give them further business, they treated me and my cats like we were life time clients. If I ever find myself ready for another pet, I cannot imagine taking them any place else for their veterinarian needs. read more

Dr Maples and his staff are one of a kind. The office feels like a small town vet and the entire team is really great. They are very welcoming and Dr Maples has been excellent with helping me understand a variety of issues. He always takes the time to explain options and discusses the root cause of issues. I have tried five different vets in Charlotte and this is the best. I didnt trust what the other vets said, I trust the team at Southend and wouldnt go anywhere else. read more

First and foremost everyone on the staff is absolutely amazing and kind. I just adopted a puppy and Dr. Maples answered every question that I had and then some. He gave great advice and made sure that I understood everything that was going on. He didn't make me feel rushed at all. I felt like he would have sat there with me all day if it meant making me more comfortable raising my pup. I don't think anything about my experience here could have been better. So grateful!! read more

We have been going to Dr. Maples for over a year now. Great location and have always gone out of their way to see us short notice. You might be able to get cheaper vet services somewhere else but I can assure you this office is worth the extra few dollars. They are batting 1,000 currently on treatments for our Boykin Spaniel. Every time we've had an issue (worms, ear infection, stomach virus) Dr. Maples has effectively treated our dog on the first visit. I really can't speak highly enough of this vet clinic! read more

I took all of my three pets due to circumstances on the same appointment. Not only they fit my new puppy in, but Dr. Maples spend a good amount of time addressing each pet's concerns. Chloe, Cupcake, and Arlo did exceptionally well thanks to the vet and his staff. Everyone was amazing and even helped me with putting the pets in my car when it started pouring . read more

Dr. Maples is the man. His staff seems to love each dog that comes in and are always helpful and in great spirits. Seems like a smaller practice which is great because they know us when we walk in and are always excited to see our pup. Have had random issues like ear infections, limber tail etc. due to our dog swimming so much and they always have an appointment slot available when needed. Any issues have been remedied quickly and at a fair rate. Moved out of the South End a year or so ago but didn't even consider changing vets because Dr. Maples and his team are so great. read more

I came in as an emergency at 8am on Saturday. The staff was nice and very helpful. They didn't preach at me about my baby boy being overweight and they were so informative, I felt totally comfortable. They were there to make things better and keep everyone, including mysel, feel better. read more

I have been taking my beloved mixed breed pup Dita to see Dr. Maples since 2014. When I adopted her in Charleston, SC in 2011, we got a complimentary vet visit and I got so incredibly lucky to find an amazing independent vet right behind my neighborhood in Johns Island, SC. When I moved back to Charlotte, I was worried I would be stuck with a "big box" vet or a larger animal hospital where she might see a different vet each visit. Finding Dr. Maples and South End Vet was such an amazing blessing! The entire staff truly treats my dog like she is their own, and they are equally caring and patient with people. Dita had a lump on her ear last year and my mom and sister took her to get it checked while I was out of town. It turned out to be a mast cell tumor, and my mother was devastated. When i talked to her and my sister after their visit, she said she was so impressed by Dr. Maples compassion and patience with her when she got upset at the office during the visit, despite her fact that he had never met her before. My sister agreed and said he was professional, honest, and kind during the whole visit. He told them I could call with any questions or stop by when I was back from my trip, and I took him up on it. He didn't charge any kind of visit or consultation fee for all the follow up he did with me personally after her initial diagnostic visit and was very honest about her options and supportive of my choices. It was a long road that also included a special veterinary oncologist and surgeon, but sixteen months later, Dita the one-eared wonder dog is kickin' it cancer-free with the help of South End Vet! We are proud to be extremely satisfied clients and highly recommend them to everyone we know! read more

South End Veterinary Clinic - Veterinarians Near Me - Charlotte, North Carolina

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Dr Maples and his team just met our beautiful rescue dog about a month ago and we are so grateful that we found South End Veterinary Clinic before out first veterinary needs beyond basic care! Bear is having ACL surgery today and the entire office team has made this anxious mom feel like family! Dr Maples was incredibly patient in explaining what happened and all of our options and was very supportive of whatever choice we wanted to make. I love the immediate comfort we feel working with a tight knit group. The office is very clean and I feel very confident in their ability to care for our pup and communicate well with us! read more

I rarely write reviews, but feel as though my past week warrants a review. First of all, we had an appointment on Friday to get our last round of puppy shots at Dilworth Animal Hospital. They called me Friday morning and said they needed to cancel, but couldn't fit us in any other times on Friday or Saturday. I explained to them that we had to get these shots since Chewy had a daycare evaluation on Sunday and I had to go out of town for work the following week. I was SOL, sorry so bad, too sad. I called South End Vet around 10am begging them to fit us in, otherwise I wasn't going to have arrangements for my last minute work trip. The receptionist was so kind and polite. She put me old hold while she consulted with the Doctor regarding our predicament... And Dr. Maples squeezed us in that day!! He picked up Chewy and hugged him before starting his medical evaluation and he was extremely informative and personable. The vet assistant Avery was also awesome on recommendations for this first time dog mom. Fast forward 3 days later... Chewy laid in a pile of ants during lunch and had swollen eyes when I got home from work. I called South End Vet (since they will be Chewy's forever medical provider) and they told us to come in just to be safe. Sien and the rest of the staff were quick to make me feel comfortable and were immediately attentive to my dog. Best clinic in Charlotte!! read more

Very kind and well trained folks as long as you have a scheduled appointment. iIf you need help outside of that, you will be very disappointed. read more

I decided to take my newly adopted, 10 year old Aussie here after reading positive Yelp reviews about Dr. Maples. I have never met Dr. Maples as a different vet was at the office the day of my appointment. This vet and the technician were very sweet and great with my dog; however, I will never be returning due to my experience with the office manager. I called after my appointment with a follow-up question about provided services and the manager immediately dismissed my concerns and refused to let me speak with the vet or schedule an appointment. Never in my life have I experienced such unprofessional customer service. As a new client, it was extremely discomforting to learn that if I had a legitimate concern to discuss with the vet, I would be prevented from doing so. I called again requesting to speak with the vet to provide feedback on the service I received from the office manager, and was again told no. I was finally contacted by Dr. Maples himself. While I'm sure Dr. Maples provides top quality care, I was baffled by the lengths I had to take to reach him and how I was treated by the front-office staff. Quality service is just as important as quality care, and the front-office staff at South End Vet should remember this when representing Dr. Maples. read more

My dog Miles had back surgery and everyone at Mixed Pet - Southend was very accomodating when I had questions or concerns. Whenever I go into the facility I am impressed with the cleanliness and the overall upbeat energy of everyone that works there. Dr Poore especially answered all of my questions and assured me everything would work out fine and it did. read more

Dr. Gene Maples just bought this practice (7/2012), and we are very happy to have him taking care of our two dogs. He and his staff (Caroline and Andrea) are the type of folks who get down on the floor to meet and greet your pets. We have found that they are pleasant, enthusiastic, knowledgeable and quite skilled in diagnosing and treating as well as providing preventative services. One of our dogs is older and Dr. Maples offered several options for treatment and was sensitive to our dog's health and comfort and the cost involved. We give South End Vet five stars. read more

Dr. Maple and his staff are truly amazing. They have been going above and beyond to help give my cat the best care possible. They are gentle, respectful, and genuinely concerned about animal health. I highly recommend this clinic for everything from check ups to more serious issues. read more

I recently rescued a puppy from the humane society and took her here because we moved to the area and needed a closer vet. Everyone here was SO INCREDIBLY friendly and nice. The facility was clean. It was a wonderful experience and I highly recommend them to everyone. read more

Dr. Pressly at Mixed Pet vet Clinic, put all my kitties vaccinations in her neck...the rabie shot needs to be in the leg. she had a bad reaction, and got and infection. I took her back in and they took x-rays, said she was fine. I asked if she was healthy enough to spay...They said yes. So I went ahead and had the surgery (elsewhere) the infection got worse (of course still didn't know she had an infection) The other vet found the infection and had to keep her overnight, drain her infection, and put her on a high dose of antibotics. The other vet said x-rays wouldn't find an infection and the mass needed to cut into to figure out what was going on. She had a 104 temp. which was a big indicator there was a problem. Mixed vet never took her temp. I feel my kitty could have died if the infection got worse. I will never use them again read more

Dr. Maples is one of the most caring, sensitive individuals I have dealt with in my 62 years. He loves animals and knows how devastating losing a loving good friend can be. He is in the right profession and those that use his clinic will be in the right hands. I cant recommend him highly enough. I am from Columbia, but recently had to help my daughter with her sick dog. This guy met us on a Sunday afternoon when the clinic was closed. I'd be derelict, if I did not inform the Charlotte area of such a dedicated vet. read more

Very friendly, helpful staff. I drive about 45 minutes passing many other vets to take my dog here.

Dr. Maples and his staff (Andrea! :) are excellent. I've always had such mediocre experiences with vets i've used in the past that I didn't really have expectations anymore but they really showed me that they care about my boys and care about my concerns and questions. Extremely friendly, listen to you thoroughly and address you directly. Such personalized service, they let you know that you're not just another number when you call or walk through that door. I absolutely LOVE them and I would not think to go anywhere else. Trust and definitely recommend 110%!! read more

I had the privilege of meeting the staff here under the worst circumstances. My dog escaped last week, close to 7 pm. Avery, one of the members of the staff here was out on the opposite side of town, found my boy on the side of the road after being hit by a car and called her boss to ask if she can take him to their office. She brought my baby in to the office, took care of him, offered him food and water and put him to bed for the night. She notified the microchip company and I was able to speak to her. I was so relieved to here he was found and he was alive. I am still so overwhelmed by the goodness & compassion the staff here has. Thank you so much for all you have done. Avery is Jax's angel. . I am also happy to say its been 5 days and while he still has marks and scars, he is bouncing back nicely. He managed to played a little fetch tonight in our living room. Again, thank you so much read more