On 3/31/2026 I went for a routine exam for glasses. Got what I thought was a good examination by…read moreDr. Lindsay Wood. She gave me a prescription for glasses which I requested by bifocal. Although she also gave me new of some issues that I need to get checked by a Retina Specialist; still glasses were prescribed. No problem there. I was measured for the bifocals. I was told it would be two weeks wait for the glasses; which took a couple of days more. On 4/17/2026 finally went in for the pick-up of the glasses; to find that they had order the wrong prescription (keep in mind I paid $398.00). I could not see clearly upon trying them on; but could see clearly with what I previously had. They had no explanation for me as I questioned where this process went wrong. Why for the first time ever I had a wrong prescription. I admit I was angry; but not disrespectful. I also was pressed for time with a family matter and could not prolong having to wait for them to fix the error. I asked for a full refund but going deducted the lab fee as per their policy. My issue with this place is that the manager did not make the effort to find out where and who did the mistake. I question how they get to keep the lab fee if it could have possibly been the actual lab that did the mistake in the prescription in the first place. They wanted to go further and report this unprofessional matter but will let it go and find another place. Another problem is with a copy of the so-called prescription I received; how am I to know that this is a correct prescription; if I wanted to just go to an optical for frames and give this prescription? They never even tried to reach out to make things right.

negative stars not available so they get a one from me ... in reading some of the previous pass…read morereviews about the front desk people being super nice and accommodating, definitely from your past and definitely not something that is at these locations currently I scheduled an eye appointment at this facility because they were close to my home and I felt like would give me the service that I deserve that did not happen. they charge ridiculous prices for contact fittings and when I questioned this the lady didn't even turn around and speak to my face , so rude of absolutely would never give them my business or money .... So instead of looking into the situation, she did didn't even try to help me comes to find out that my insurance would have covered this fitting went right down the street and spent my $300 elsewhere. If you're looking for a good vision place that will treat you properly don't go here.

I've been a MyEyeDr patient for nearly 20 years. I've tried other optometrists, but truthfully, I…read morelike the way MyEyeDr does things. Their Annual Supply program for contacts and "discount" on a backup pair of glasses is probably not the most cost-effective option, but I appreciate the convenience. That said, [alleged] sketchy deals between the local optometrists and South Carolina aside, this MyEyeDr location couldn't get my left eye's prescription quite right. That's fine--my left eye has been slightly off for about a decade now. I don't fault Dr. Reid or the company for that. What's frustrating, though, is that despite my vision quite frankly not being noticeably different with this new prescription, I had to go through this whole process just to get a South Carolina driver's license. Why? Because the state requires a specific code from optometrists--something that, due to their [alleged] cozy arrangement with the state, I was forced to obtain despite passing a vision test in Georgia less than six months ago. Even that, I could have let slide. But then Dr. Reid's office gave me the wrong rebate form for my contacts. I drove all the way back only to be told they don't even have the correct form available! That is absolutely ridiculous. I left with nothing but a vague promise that they'd call their other locations to see if they could track one down. What a fucking joke. Trust is hard to build and easy to lose. MyEyeDr, let me make this perfectly clear: if I don't have the form in my email by Monday or at least an update on when I can expect it, you will have permanently lost me as a customer. I sincerely hope a ~20-year business relationship is worth enough to you to make this right.

Dr Reid Nicholas is great as well his staff are attentive friendly and easy going with all your…read moreneeds . We'll informed as well as giving the inflation to you as a patient to make your visit fit your needs . Must see no pun intented excellent Dr Robert L Crisman , Jr.

I had a really great experience here. The doctor was very nice, professional, and took the time to…read moreexplain things in a way that really made sense, not only about parts of the exam but how the results affect distance vs near sight. I've had eye exams for years, and no one had ever explained some of these issues so clearly before. I also got an amazing deal on three pairs of glasses: one reader, one progressive pair for computer work, and one prescription sunglass. Everyone was friendly, helpful, and made the whole process easy. Also, the turnaround timing was great!! I would definitely recommend this place.

I got such an amazing deal on glasses here that I had to yelp about it. I ended up getting an exam…read moreand three new frames for the price I was honestly expecting to spend on a single pair.

Gonna do my daily review of the crappies optometry office in the world. If you like drama and cheap…read moreass glasses that break this is your place. If you like to throw the F word around get right in here because they'll take a month to get your glasses to you and then give you attitude when you ask where they are. The so-called manager must be in perimenopause because she was sweating and crying and hiding in the other room. If you're looking for incompetence, this is the place for you!

It took 45 days and 3 tries to finally get my lenses right. Nice people at the store and very…read moreapologetic, but their access to the processing lab seems limited, therefore, stuff that goes sideways can't be prioritized. I didn't have my prescription sunglasses for that amount of time which was not too fun given I drive a lot for a living.

I gladly drive out of town to visit this vision center because the service is exceptional. Renee…read morewas incredibly attentive and went above and beyond in helping me with both ordering contacts and getting a quote for glasses and sunglasses. Everyone I've interacted with there seems to genuinely care and always keeps your best interests in mind.

I got my eyes checked and got some quality glasses for a reasonable price. The techs are…read moreprofessional and very knowledgeable.

I had my first visit here today for an exam. Joe provided exceptional service throughout the entire…read moreprocess of doing the preliminaries before my exam and helping me pick out my glasses. I didn't have anyone with me to provide feedback on which ones looked best on me. He gave his honest opinion and made my decision easier. Dr. Stevens was very thorough with the exam. He took his time and explained everything to me. They had state of the art equipment and the facility was very clean.

For years my wife and I have gotten our prescription glasses from here. Concerning ladies glasses…read moreframes there's a big selection to choose from. Not so much for guys. Still I always find frames that I really like and today was no exception! They offer reasonably priced eye exams by appointment. We have all no doubt noticed that Costco store associates are more than pleasant to deal with. From this day forward I will have my eye exams done here. I really like this optical department!

Here's a really nice department! Plenty of frames to choose from. Strange enough they weren't even…read morebusy. The prices were really good! My wife and I were really impressed. They actually had a larger selection of frames than Costco.