Dr. Frantz is an excellent orthopedic doctor. I moved from NJ to NC in October. I had been walking…read morewith a cane for almost two years. He has such an empathetic attitude, it's like he wants the best for me, and said that he would take care of me, and you know what , Dr Frantz is doing just that. He is always smiling and he exudes a peacefulness, that makes me feel like I've known him for a long time, comfortable. I no longer use the cane, and had no surgery. I am an older female, but he works with all ages, including children. If you are having orthopedic issues, stop by the office to see Dr. Earl Frantz. l have an appointment to see him in a month for an Orthopedic procedure. I am looking forward to my visit.

The doctors here are simply the best! Very professional and goes the extra mile to ensure your…read morehealth. We've never had to wait for long which is great! Coming here you do need an appointment as they are busy. The waiting rooms are large with plenty of seating. The bathrooms are close and they have a water fountain in the waiting area. A television as well as magazines to keep you occupied whilst waiting for your appointments . The ladies in the front office are amazing and professional as well. If you are in need of this type of service I do suggest this office as you will be treated as a patient not a number or dollar sign. The overall office appearance is clean as was the restroom. The parking area is really weird and I'm not so sure it was actually meant to be one, but it's like driving over a curb to get into the parking lot which is strange.

Zero follow through. Had 1 visit with PA. They wanted MRI then surgery. They did not schedule…read moreanything, even after calling them back twice.

Very friendly and helpful staff ..Dr Downs was very informative about my procedure im to have done…read more..And she assured me if I had any more questions and remembered them later to just call back and they would answer to the best of their ability ..Everyone was friendly and helpful ...

Do yourself a favor, when someone (and I cannot imagine anyone) recommends this place to you, Run,…read moreRun Like Hell ! Do Not go to this place.... Arrogance and narcism is all you'll get here. They don't listen to the patient, they already have their minds made up before they even see you. Very Bad Place ! They have "NO" compassion and their happy to take your money !

Jacksonville is an experience for the stars!!!…read more First, the Receptionist is a positive force! She knows what to do like the back of her hand, it's always a pleasure to see her and watch her work. Waiting time is reasonable. Finally! An orthopedic facility that appoints a doctor before a PA. I saw Dr. Guirgues (back surgeon) regarding disgenerative disease of the spine. He was familiar with my record of previous treatment in California before the visit and came up with 3 non-surgical options. A week later I saw Laurel, his PA. Impressive! Laurel is responsible for the cervical section of my spine. She reviewed MRI results on a diagram in the office and referred me to another doctor for ablation. Dr. Guirgues performed spine injections in a surgical setting. For me, it was worth the hour drive to Morehead City. I have HIGH anxiety and cannot deal with any more pain. NOTE: Ask for a doctor that uses a facility to give injections. It's the doctor's option. I was offered the option to be stretched out over a table and not be sedated, if I wanted to see another doctor at that location. [Hmmm...barbaric period.] This location offers all services to the complete spine and physical therapy (Country Club Road location).

I had carpal and cubital tunnel release surgery at SurgiCare of Jacksonville on 12-23-2025. Dr…read more Gary Wertman was an absolute dream as a surgeon, his personality is so humble, patient, and kind, I felt so comforted and confident in his hands (literally)! . I am also grateful for his P.A. Taylor Johnson, she was genuinely concerned regarding all of comments during the pre- and post-op appt. She thoughtfully explained every detail of what to expect during each step of the entire process. During each office visit with both providers, I've never felt rushed or not heard. Dr. Gary's nurse, Carol Ann and P.A. Taylor's nurses, Jade and Lindsey made me comfortable and spent a generous amount of time ensuring that they had all of my information, meds, past history, etc. correct. After a near-fatal MVA 12 years ago, I've spent a tremendous amount of time with various doctors and staff, Emerge-Ortho is stellar in my opinion! The entire experience at Emerge-Ortho on Country Club with the exception of the parking lot has excellent and professional. I would be remiss if I didn't mention my beloved trauma surgeon Dr. Neil MacIntyre III, at the Wilmington location, he's hands-down the best of the best; if you're broken into pieces, find Dr. Mac! THANK YOU ALL!

My son recently had ACL surgery/ Jacksonville NC location. In extreme pain since. Multiple calls…read moreand messages to the provider/ clinic for help. No call back. No help. Was told 2 days ago that message was with a triage nurse. They certainly want your business and payment for surgery but beyond that do not care about the actual patient. Go somewhere else! Hopefully other places care more about their patients AFTER surgery instead of just the money