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    Caroline Strok - Ocotillo Home Lending

    5.0 (2 reviews)
    Open • Open 24 hours

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    Services - Caroline Strok - Ocotillo Home Lending

    Home purchase

    Mortgage refinancing

    Caroline Strok - Ocotillo Home Lending Photos

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    9 years ago

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    6 years ago

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    Agave Home Loans - Agave Home Loans | Low Rates | Great Service | Home Loans Made Sweet and Simple

    Agave Home Loans

    (44 reviews)

    This was the best mortgage loan process we have been involved in during g our 33 years of home…read morebuying. Kyra Bertch was fantastic to work with. Professional, encouraging & organized. She kept things moving, got us a great interest rate and allayed any concerns by working with us. Her response time and attention were so good that if we didn't know better we would think we were her only clients! Dylan was also very professional and great to work with. I want to reiterate this was the best mortgage loan process we have ever been a part of. Highly recommend Agave Home Loans.

    ZERO STARS IS MORE ACCURATE I am writing this to warn…read moreothers about the incredibly poor experience I had with Agave Mortgage Brokers. Their performance throughout the entire process was utterly pathetic. They seemingly cannot read basic financial documents--specifically Shareworks statements. They saw and requested the exact same documents on over 10 separate occasions. Then, finally, on the 11th time, they actually decided to look at them and ask questions about the accounts and statements. This absolute incompetence caused a massive, last-minute pivot and wasted 2 entire months of my time just to get to that point. Combined with horrible communication along the way, it was an incredibly stressful and unprofessional experience. Save yourself the headache and take your business to a broker that actually values your time, communicates transparently, and knows how to review basic paperwork. Avoid them at all costs.

    Desert Financial Credit Union

    Desert Financial Credit Union

    (4 reviews)

    I have been to many branches and always get a smile and excellent service . The teller is often…read moreable to answer questions without waiting for a csr. No hidden fees, non of the garbage my husband hears at Chase! Love my Credit Union

    Been a member for over 25 years. Gone downhill quickly in last 10 years. The last year has been…read moreABSOLUTELY AWFUL. They communicate their changes with little to no notice. Be prepared to run into many a headache accessing their online banking. They will update things without any notice to their customers. You will go to log in and your account can't be found to even do anything. You are basically held hostage trying to get into your account. Plan on spending 1 1/2 hours on the phone waiting because they are busy, and another 30-45 minutes to set everything up again. Then, you'll want to brace yourself, because they will lock you out again,a couple months later. Their system doesn't tell you you need to create a new password , it tells you they can't locate your account. Reality is they added a new password requirement. And the Desert Financial madness continues. It's called deja vu people! Speaking of the incompetence...how hard is it to email or mail notifications to customers? Or even post some sort of notice on their website since their system can't notify people as to what the error really is? ...unthought of concepts to them apparently! Guessing that's why they changed their name recently from Desert Schools to this Desert Financial- they have got to distance themselves from the ramifications. Unless you have lots of time to waste trying to access YOUR money - Customer beware!!! Desert Disaster Financial is more like it!

    MidFirst Bank - Exterior of MidFirst banking center location at Gilbert and Chandler in Chandler, Arizona.

    MidFirst Bank

    (11 reviews)

    This bank is incompetent! Run from this bank if you are a business owner! Run from this bank all…read moretogether! They are so not worth opening the door! This bank is so far behind the times it's sad. Asking your clients months after they opened account is unprofessional. The employees absolutely need to understand what they are asking for and why. This bank and its employees need a much broader range of education. Trying to make the client feel like it's their fault because your bankers don't know how to do their job is insane. This bank should be shut down! They operate like a morgue! This is the worst bank I have ever dealt with! They think a Fido airy is going to supply them with confidential contracts! What this bank asks for is beyond stupid and they are way over stepping their boundaries! You will be sorry if you open a bank account here! I had an appointment to open three checking accounts. I had my computer with me to give this bank whatever they needed from me. They asked for nothing because they absolutely did not understand the checking account I needed. It is unacceptable to come back months later and tap dance around blaming your client when the bank is very unclear about what they need to set up the account. Having two apps to deal with are from ancient times. Your online banking should work as one app. Business in one app and personal in the other is inconvenient. I'm not impressed. It's time to update your system and get it together. This bank is so outdated and it shows in every area of your bank.

    Great service from Midfirst for 15 years! They also treat me respect and appreciation.read more

    Caroline Strok - Ocotillo Home Lending - mortgagebrokers - Updated September 2026

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