This is easily one of the worst experiences I've had with a restaurant. Drinks orders were made…read moreincorrectly, wrong meals were brought out, sent back and then people had to sit, not eating whilst everyone else was otherwise their meals would get cold. No check backs, no extra drinks checks, incredibly poor service. In fact the layout adds to the poor service as the tables are all round and shoved together and there's barely any room to move between them. The waitresses were leaning over the table to hand out plates. The worst service came at the end of the meal. We asked for the bill, it wasn't brought over, we weren't allowed a split bill. They refused to work out individual tabs, we had to work the out for ourselves. Then they refused to take cash, anyone paying in cash was made to go sit down even if they had the exact change. Ridiculous.

Not sure what all the negativity is all about but I found the food here to be great. My wife and I…read morewere here on a trip and it was recommended to try this place. I had the chicken parmesan and my wife had the Borge special pizza. She's not a pizza person but loved the thin crispy crust add well as the abundance of toppings. She devoured the pizza and I ate every last bite of the parmesan (gym time!). The parmesan has apparently won several awards, I can definitely see why. While it was my first one every it was rich without being sloppy and the meat was tender and drowned out by the cheese sauce.

it was good but now closedread more

A really nice, pleasant dining experience. Great food & atmosphere in a quaint & authentic Italian…read moresetting. The food was deliciously fresh. My starter of Mussels in Spicy Tomato sauce was lush with just the right ratio of onions to spice and a really good portion of Mussels. Main course size, in fact. My main of stuffed Rabbit saddle, Wood Pigeon breast & Italian sausage on Polenta & gravy was cooked to perfection, really nice with good, strong flavours. And once again a really decent helping. The espresso & Amaretto topped ice cream was a great finish too. Our waitress (the owner, I think) was a mature, welcoming lady who was nice to speak with and knowledgeable about the menu. We used our Hi-ife card and would return anytime we're up that way. Bob On!

I have been to Eliano's Brasseria a few times now and each time I go I am satisfied with both the…read morefood and the high level of customer service that I receive. Although the inside of the building is not the classiest or even most chic decorated I have ever seen there is still a nice feeling of a warming atmosphere. We wee seated almost immediately and out drinks arrive several minutes after, at times it does get quite busy so if you are in a party I would strongly recommend booking a table otherwise you might be stood waiting for a while. Many other restaurants that I have been to don't offer authentic Italian food, I ordered the lasagne and I absolutely loved it and if I go again I'm certain this is what I will order. Surprisingly the food is quite reasonably priced. Definitely another one to visit

What a fantastic night, ten of us went here for a friends birthday meal and we were not…read moredisappointed. The food was amazing, the portions were big, the staff were friendly, nothing was too much trouble for them. We all agreed we would be back in the very near future! Thank you for an excellent night!

we used to come here regularly, especially for the lunch and tea time specials, but also for…read moreromantic supper on the spur of the moment. Great place for a girlie chat after some shopping, where our lunches sometimes stretched into supper time. But not any more. Think there's been a change of owner, as I didn't recognise any of the staff last visit, the opening hours have changed and there was no happy hour tea times, so we now meet acroos the road in Joe Rigatonis. Shame, coz we used to like it here, it had a better atmosphere.

I was pleasently suprised with the quality of the food and service here as I expected it to be just…read moreanother frantise place. There was a varied menu of pasta, pizza and meat dishes which were decently priced as they have many special money off offers. It is not a formal place so people weren't dressed up but great for a casual, fun meal. The staff were young but attentive and got everything right. Bar prices were a little steep but that is to be expected now in all resturants. We only went as our first choice was full and as we drove past we saw that there were empty spaces in the resturant. but I shall be going again.

cheap and cheerful pizza and pasta place if you go around Happy Hours. Ideal for food while you're…read moreshopping, or catching up with mates, or a family supper, young 1st date or two skint old fuddies who can't be pestered to dress up. Lots of offers, like a quid off starters and money off chicken and pasta dishes, makes it worth a visit. The service can be a bit over attentive, but the young staff respond well to a light-hearted go away with big smiles. Pretty sure this is a franchise type place, there's one in Middlesbrough and Darlington which are very similar. My daughter loves the cocktails, and won't leave until we treat her to a Cosmopolitan, bar prices are as ridiculous as restaurant prices always are these days, but no worse. Have not tried anything we did not like, and the chicken with goats cheese is one of our Donnas all time favourites ( I love the Duck)

Visited on a Monday, wasn't as deserted as one might have expected…read more Seated immediately - got to choose where to be seated. Given time to peruse menu, offered drinks, not hurried. My food was very tasty hers' tasty but a little dry (chef happily supplied us with a batch of MY dishes' sauce for her meal for pennies.). Overall ambience - friendly, well-lit - although it was still light outside, appropriate music played at low volume. Toilets were spotless and impressive. Staff were helpful, polite and really made an effort. Not too expensive given the quality, and portion size, of the food - the potato-skin starter was as big as a main meal. Having visited quite a few restaurants where we have had a terrible dining experience, we'll often visit again just to see if it's still the same - everybody/place can have an off-day, we will visit Al Forno (Of/to, the furnace/oven) again just to see if we were at a good place at a bad time or a bad place at a good time I feel sure it'll pass the second-visit test. Happily recommend it.

This is one of the places in borough that's been going for seemingly years…read more The staff are always nice, and it's really reasonably priced, which I guess it has to be practically sat in the uni campus. Real range of age customers though. I'm always a bit miffed when I order restaurant lasagne instead of the stuff we make at home, but that's personal preference and it did still taste great.