Wonderful, patient and kind. I have nothing bad to say and definitely recommend this auto shop!! I…read moreappreciate such a wonderful owner and will send all my friends that way :)

We were in town for just a couple of days with our truck and camper, and had vehicle issues. Andy…read moremade time for us to get our truck in to get looked at. Amazing folks to deal with! Thank you!!!!

Was prompt, very courteous, and patient I say this after speaking with him about my situation with…read morethe other tow truck driver who was in my driveway today. He was very rude to me when I told him I had already told another company to come and pick up my car. The DK driver listened and smiled.

Worked well with me and was very patient. Explained in detail multiple options and the…read morepossibilities of what I vould d'o if I wanted my car to function again. I appreciate the services that were completed

Another great visit to Lodi Shell! They got me in so quickly (I basically walked in) and got…read moreeverything fixed quickly and reasonably (priced). Thanks Again Lodi Shell!

Stranded on Sunday night after 9 pm - car service was zero help for over 1 1/2 hours. Family…read moremember recommended calling Lodi Shell. Placed a call to Lodi Shell not expecting an answer but was incredibly surprised by the positive tone and urgency that Bryan responded. He was incredibly quick, took less than 20 minutes just as he provided as an ETA. He quickly used the battery pack to start car. After hearing we had over 100 miles to our next destination, he said he would be hesitant to drive that far due to possible damage to alternator. He said he would be happy to check if they had the correct battery. We followed him back to the shop in Lodi, he quickly found the correct battery and changed 100 times faster than I could have done it. Not only was Bryan an incredibly nice guy, he also talked about how he really liked working for the owner (don't hear that much nowadays) and the generous support the owner provided to the community. 100% recommend Lodi Shell! Thanks for saving a long day Bryan.

We were traveling and our brand new truck with 900 miles had a significant fuel issue and it…read morerequired for us to unhook our trailer and park our truck in front of the service door on Sunday to await the Service Dept to open Monday. I was waiting at the door early and the staff arrived on time, opened the doors were ready to get things done. My truck was in the shop within 5 minutes, The staff assured me the issue would not take long. I awaited like a dad waiting for a new born at the maturity ward. In 2.5 hours my truck was complete, the invoice was very reasonable and we were back on the road. I just want to thank all the staff for being responsive, professional and so friendly. I would recommend Ballweg Chevrolet to everyone for being a small town friendly business.

I had been looking for months in getting a new car. I did a lot of research and did a lot of…read morehomework and preparation to negotiate to get what I want. You know what? I didn't end up needing it. They just made it incredibly simple to buy a car. I rolled in with my old car on a Friday morning. I knew what I wanted, and the sales person took me out on a quick test drive while they did an appraisal on my trade in. Then came the part I was prepared for...the negotiation. I was ready to play hardball. To my surprise there was no foursquare. No pressure. No hard sale. I was able to easily negotiate to get the price where I wanted. During the negotiation the sales person told me regarding my offer "If we can't get it there, at least we can part as friends." The trade in price on my car was fair, and what I was expecting. The financing part, again, was simple. No hard sale on extras. Just sign a few papers. The whole process was so easy, in fact, that the most time consuming part was waiting for my new car to come back from getting washed and detailed! Beyond the buying experience, their service department is great as well. My wife has taken her Pontiac there for a couple of years. We will often call around and get pricing quotes from different garages, and Ballweg often has the best price for service and does quality work. Car dealerships have a reputation of being sleazy and manipulative in both sales and service to get the most from their customers. I'm happy to report that Ballweg does not have that reputation, and I look forward to more positive experiences with them.

I saw a car on Facebook I was interested in and called the dealership to ask questions and to…read moreverify that everything worked as it should. The sales person assured me the car was in great running condition and everything worked as it should. So I drove almost six hours round trip to see the car only to find out the power convertible top mentioned twice in their advertising did not operate. Not only did it not operate, they knew it didn't work and lied to me just to get me in the door. This dealership misrepresented the car and if they did it once you can be assured it's a habit of theirs. In hindsight probably a good thing the top didn't work because who knows what else they were trying to hide! I would rate Kayser Ford a total sleaze lot!

I didn't end up buying a vehicle from the dealership, but I will say I had a great experience…read moreshopping for one there. I drove from several hours away to check out a hard to find vehicle, and beforehand had texted with Mike with some questions. I half expected some type of bait and switch after driving there, but was pleasantly surprised when everything we discussed through text lined up exactly. Super low pressure, and highly respectful of both myself and my time. I will gladly drive to this dealer to make a purchase when the time is right.