My name is Ciarra I am currently the csr for Soto flooring and just wanted to say this job is…read moreamazing the people here are even better. They all go out of there way to make sure you as in the customer has everything you want need or like our customers are our priority no matter what.This is a great place to have flooring work done by with trusting throghtful people that love to do there job

Great job! Very professional…read more Outstanding attention to detail We will definitely use them again in the future!

I called 4 different companies to clean one room in my new home, that the seller kept a cat, that…read morepeed all over the room. These guys were the only ones that actually answered the phone and offered to come out today and give me a quote and clean it if I approved that the quote. Diego and Ian showed up. We're extremely polite, professional respectful explained everything in great deal and we're able to clean the carpet. Stains gone and room smells great. Now I will have carpet pulled back, tack strip and padding removed, floor kilz'd and new tack stripping and padding installed and carpet put back! Overall great experience. I will use them when I sell My other house! Thank you for the very prompt response!

This review is purely on customer service - unfortunately, a result of which is that we did not end…read moreup continuing with the cleaning. Initially, when I reached out (a week in advance of needing the clean), the team seemed responsive and professional - sending confirmation the next day, and following up multiple times over the week to verify the service window. At the time I didn't notice the lack of questioning about: how many rooms I needed carpet cleaning for, the general size of the rooms, what the state of the carpets were, or what my budget was. They also did not give any advance indication of their price range. And, they never shared whether they would call or text in advance when a tech was on their way to us (for the record, they do, and that would have given us 5 hours back to our day had we known.) They have fantastic reviews, and appear to do great work, and I haven't needed carpet cleaning in quite some time, so I assumed they needed to get the dimensions and assess in person (this was verbally confirmed by the tech when they arrived - and the tech was very kind, thorough, and tried his best -- but we'll get back to that in a minute). Our service window confirmed via text and phone call at least three times, including the day before the planned service by the schedulers was 2-6. By 5:30, I had not received any indication of whether our service was going forward. I called to check in, knowing we had 30 minutes left in the window, but just wanting to verify the plan. Only then was I told the service was running late, now estimated to be a 6:30 arrival because "the property before you keeps requesting add ons." We opted to continue forward, now being told for the first time we would get a call when they were on the way. At this point, I was mildly frustrated, but understood work can run late. However, I was also confused why this prior property was not asked to schedule a follow up service rather than pushing everyone else back. By 6:25, we had not received a call, and I had a message drafted to follow up when I DID receive a call. A call to let me know the tech was on the way - but would be about 35-40 minutes. At this time, we had been waiting for 4.5 hours, having not been told we would have a 30 minute heads up to be back, and taking valuable time away from work, and additional necessary tasks. They offered to reschedule, but could not guarantee we would be first on the list, and leaving us to wonder if we would be waiting for 5 hours again. We proceeded, having asked how long the service would take - it was estimated to be an hour and we should be done by 8-8:30. This was the first time through all interactions I was asked how many rooms would be serviced. I expressed concern for the timeline, and disappointment at the lack of communication on the actual service date. No apology was offered, no solution other than continuing to wait, or to reschedule for another window, being offered. When he arrived, the tech was kind, fast, and professional. He answered my questions, and assisted me in looking at several service combinations. He was also able to verify that their policy for pricing is to evaluate the floors in person, and get the exact dimensions. Which is understandable, but would have been appreciated in advance. The first quote we were given, as was shared by another reviewer previously, was over $800 for 3 rooms with their closets, and 2, very short, hallways. One room has significant pet smells, but the rest do not. There was no furniture nor items to be moved, nor maneuvered around. The second quote, with highest tier treatments removed was still above $600. When I pushed for standard treatments, we were quoted around $400. I shared that was well above the cost I had anticipated, and was asked my budget. I said $300 max (which is still above average), and was eventually quoted $375, I asked to remove another option and it was reduced to $348. I asked if there were any coupons or specials, and THEN was informed of an option that would be close to that $350 including after environmental fees (not included in the original quotes). And finally, I inquired if it would be possible to do just an incredibly standard steam clean for the majority of the spaces, and only focusing on the more intense treatments for the one room that needed them. I was told that was not an option. Unfortunately, we were not able to proceed with the service. When I looked at our quote page, it was indicated we were originally scheduled to be seen at 4pm, and we did not have a tech until after 7. TL;DR we waited 5 hours for a tech to arrive, just to be given an aggregious quote of over $800, magically reduced to $348, and with poor communication starting when it mattered most.

Excellent customer service and great products. They have professional installation crews that get…read morethe job done right the first time. They have done two flooring installations at our house and we have been pleased with the product and the installation on both occasions. Great company, highly recommended!

They have a real good selection of tile and other flooring. The staff is very helpful. I'm…read morepleased with my tile purchase. They are very organized and offer great customer service. Good pricing!

Great service. The owner made a special trip to cut a sample piece put from the wear house so we…read morecould take it home and see if we liked it. They communicated well and the guys who installed the carpet made sure we were happy with the results and offered to come back anytime if we had any problems. I really felt like they cared to do the best job possible. Would refer them to any and everyone. Thank

They really take care of their customers. There was a mixup on my order and the owner went above…read moreand beyond to make up for it and to make sure I was happy. Strongly recommend them.

The selection in here is superb and the customer service is excellent. The store has a very open…read morewarm and welcoming feeling. Only thing i wasn't a fan of was their pricing. I ordered the exact same rug size, color, make etc. from grigsbys in Tulsa for $900 cheaper. When i asked them about it they said it included a rug pad and delivery. However, $900 is a much greater price difference so we chose to drive the 1.5 hour drive to save that much!

Love this place. I had them do my wall to wall in upstairs bedrooms. Great quality carpet and great…read moreinstall. I shopped price and Lowes carpet was not much less for same quality once you consider Moorman's price includes high quality pad. If there is anything you are not satisfied with they stand behind their customers. Been in OKC forever. Also bought wool area rug and really love it. Was on sale and a steal. People who want no hassle go here.

Service was outstanding, any questions or issues were addressed immediately and with…read moreprofessionalism. We did have a delay due to needing to order more materials, and Jeff communicated the entire way through the process. He has been also very willing to fix anything that has come up after the fact. Jeff is also particular with who he has doing the install and will come check on everything as it is being completed, along with checking on everything after the installers are done.

The whole process was easy, thanks to Jeff. He was very knowledgeable and really cared that we got…read moreour carpet installed right. The install team was very respectful and definitely took their time to make sure it was perfect (no rush jobs here!). They even vacuumed afterward! The pricing was more affordable than other places I looked at. Definitely recommend!

Under new ownership! So they are working well together and dependable. Very knowledgeable workers!!…read moreI wouldn't trust anyone else.

If I could give them zero stars I would. They wasted 4 months of my time. During which the whole…read moretime, I had to do the follow up calls trying to get answers & phone calls returned. I called the manager a couple of times but with no satisfaction. We had a wood floor repair job but our wood had been discontinued & after 4 months they finally said they couldn't help me. I found Metro Flooring in Moore which had a great selection & in less than 1 hour we had placed our order which came in and was installed in less than 3 weeks with excellent satisfaction. Beckett Brothers was a total disappointment.

Amazing knowledge shared freely and great people, prices,and selection! Beautiful carpetsread more

I came in here for the first time this week looking for an Oushak rug. The gentlemen showing me all…read morethe rugs the size i was needing was very patient kind and helpful! They had all sorts of different colors, patterns and textures of the rugs. The gentlemen working could tell you exactly what type of material the rug was made from - the different between the different types and everything they were very knowledgeable. They even delivered the rug to me to my home. I would definitely purchase from them again! I do wish i picked out a different color it's amazing how lighting changes everything but it does look very pretty in my home. The manager, Saeid, was over the top nice and they really do help you in anyway they can. They also offer cleaning services for rugs which when it comes time to clean my rugs i will definitely be bringing them here -- the guys clearly know what they're doing and this is their profession. Thank you!