John did a great job cleaning our soiled basement carpet, stairway and landing. He took extra time…read moretreating and deodorizing some old pet stains and explained everything that he was doing while he cleaned. John fit us in for our cleaning early and showed up on time. His prices were very competitive, and honestly we would rather do business with an owner/operator than a chain cleaning service. We intend to have him back to do the other 1/2 of our basement and possibly a sofa as well after the holidays. Thanks John

Excellent, thorough, professional job from someone who takes pride in his work, is very…read moreknowledgeable, reliable, and prompt, and also very nice. Cleaned my beige linen couch which now looks almost like new.

I was first impressed by the fact that Gwen came out to our house to give an accurate quote for…read morecleaning. I am happy with the fact that the team brought their own equipment and even garbage bags. No need for me to use supplies that I had on hand...and quite a saving as well. The folks who cleaned were respectful, delightful and hard working. It is such a joy to have a cleaned home!

Clean all carpets. Quality was very good. Quoted price of $180.00 was well worth it. Nice job!read more

Three words: EXCELLENT, EXCELLENT, EXCELLENT!…read more (Our family sofa needed cleaning very much! So happy we found Thread Logic! The two owners were very nice, explained the cleaning process, and worked diligently throughout the process. I will hire them again and again.)

I just had Thread Logic Carpet Cleaning come out to clean my carpets, kitchen and bathroom tile…read morefloors. Bryce was very responsive to my request for an appointment and arrived promptly. He went through and measured the areas to make an accurate quote and made sure I was okay with it. The work was done with thorough expertise and professionalism. The carpets look fabulous but I am most impressed with my tile floors. They have never looked this good even after other professional cleanings. Everything looks so great I don't want to put my furniture back in place. Thank you to Bryce and Rushelle for your hard work! I know exactly whom to call the next time I need my carpet or tile cleaned, Thread Logic Carpet Cleaning.

I hired Clean Step Chem-Dry to clean my slate floors. I was able to get in touch with Steve pretty…read morequickly after filling out an online form. He called me and scheduled a quote estimate visit within the same week, and soon after, sent over a quote. This process was very seamless and efficient. Steve was very professional, on time, and finished the job quickly. The job was a bit tough because slate is a very porous stone, and my floors had an oil-based sealant on them, so he had to remove the sealant first and then clean the floors, which was laborious. Nevertheless, the floors came out excellent and looked dramatically different (in a very good way!). He also applied a hospital-grade disinfectant to my floors, which was a nice touch. Pricing was very reasonable and fair, and Steve was very transparent about pricing from his initial visit, which I appreciated very much. I will be hiring Clean Step Chem-Dry for all of my tile and stone cleaning needs in the future. Highly recommend!

Marcus and Trevor were a great team! Appreciated Marcus' professional service in: planning and…read moresetting up our daughters home cleaning as well as our own home. Great suggestions on treatment and communication with detailed quote, scheduling and answers to our many questions. Now that the couch and carpets are cleaned...we are extremely happy how everything looks and smells! Amazing work gentleman!! Would have you return and suggest to our friends and family. The dry time is really nice as well. Good product and team! Sorry we didn't get a before and after picture - you would be amazed

They did a great job, exceeding my expectations. Our carpet was very dirty, and they made it look…read morelike brand new!

Excellent service, great price. Our tech, Victor, professional, courteous, knowledgeable. He was…read morerespectful of our space and friendly. The carpets looked amazing. My husband said they looked better than the last time we had someone come in. A very satisfied customer. Thank you!

We recently had a contractor install a new furnace (located in a 3rd floor closet) and our…read morebeautiful cream carpets were heavily stained during the process. I didn't think it was possible to remove the dirt and mysterious grime on the carpets, and resigned myself to replacing them. I contacted Bonnie at Advanced Systems Carpet Cleaning because of their wonderful reviews and I can say it was absolutely the right choice. I was scheduled immediately and Bonnie and her son literally performed magic, doing a deep cleaning of the damaged areas. I was stunned that they were able to get our carpets back to pristine, beautiful condition. Bonnie is super responsive, easy to work with, fairly priced and a perfectionist about her work. I am ecstatic over the results. Later had them do a clean, color and protectant seal of all of our 1st floor tile. The results were gorgeous and beyond my expectations. No more babying the tile or wasting time doing backbreaking grout scrubbing. Best decision ever. I am looking forward to having Bonnie and her team do the rest of our floors. Thank you for everything!

Bonnie and her crews have been providing exceptional reliable services for us for over a year…read more Never hesitate to call them.

John is excellent and I would highly recommend him for all your carpet cleaning needs. He…read morecommunicates well, provides excellent customer service, and does an all around fantastic job with his work! Couldn't ask for anything more.

The best carpet cleaning services. Prompt service, reasonable . He's very careful protecting…read morewalls and furniture.

I had a few stains on my carpet and they just needed a cleaning. Searched on Yelp, The Carpet…read moreDoctor had good reviews, called, left a message. Mark called back a day later, scheduled a $139 cleaning for the following week to clean the stairs and upstairs hallway and address a few small stains in the hallway. My significant other and I were busy when Mark arrived. I paid him and we both went to work (at home). When I came out of my home office, Mark had left. Once dried (in a few hours), the carpets looked great, stains nearly all gone. I was pleased, the carpeting looked brand new and revived. Mark did a nice job and I'd definitely use The Carpet Doctor again.

Thorough job. Fair pricing. Good communication. I was very pleased with my carpets after they were…read morecleaned.

Fantastic!! Abdul and Kyle just left and this is the best cleaning that's ever been done here! I…read morehave a light colored entryway and it's SO difficult to keep clean! I'm looking into their frequent buyer program, and will definitely have them back! Very fast and thorough!!!

FRANK the "'manager" from south Florida was a jerk from the…read morestart over the phone. I made it quite clear what I was interested in and how much I was prepared to pay (without any up charges). after waiting all day at home, the technician tried to upsell me, which I politely declined. he then said that the job would cost approximately $100 more than originally quoted over the phone due to the "material of the carpet"- mind you, it is a standard 8x12 carpet and I could just buy a new one from Amazon for the amount they wanted me to spend. I apologized for wasting the technicians time but was unwilling to pay almost $200 for a basic carpet cleaning when you can rent a steam vac from Home Depot for $40. he called his "boss" who said he told me over the phone initially it was a "free estimate" for someone to come down. never was that explained and I had also made sure to ask about the total cost in advance so that there were no surprises. it was not the technicians fault but it was a big waste of all of our time. additionally, the guy was subcontracted did not even come in a Stanley steamer truck. this seems shady and unsettling. will never call or recommend Stanley steamer again. As a woman, I feel like if this were my husband dealing with them this would have never happened. VERY dissatisfied and disappointing

I made an appointment with the above company on February 19 for a February 28 cleaning. I received…read morea text message at 9pm the night before stating that all appointments have been canceled due to weather. As someone who is a supervisor and leads a team on daily basis, I completely agree on ensuring everyone is safe, especially when weather can be dangerous. In the text message the guidance given is to reach out to the company and reschedule. The very next day on March 1 I reach out to the company to reschedule. I receive a text message back two hours later stating that there is an opening on Thursday, 2 March at 12:30pm. I agree to the appointment. The day of, at 12:30pm I text at 1231 and mention that I am home, please advise when you arriving. No arrives, calls, or even sends a text. The company is a no show. I call at 1246 and no one picks up. I receive a response at 2:07pm I'm guessing from the owner since the person never identified themselves mentioning that they have COVID and have been hospitalized since Tuesday night and that there secretary was supposed to reach out to me an led cancel. I text back to summarize my experience and mention that maybe the secretary needs more training and it would have been nice to have received a phone call so I could schedule with someone else. I receive another text message that I felt was unprofessional and telling me that we are all "human" and that "this is not in my hands" and that "I have a second job, I work in a hospital, maybe I get infected there" as there are continuous apologies. Here are my concerns: 1.) When originally canceling the appointment due to weather, sickness, etc it should NEVER fall on the client to be the one to reschedule. Proper customer service entails the company reaching out to the client and making the effort to reschedule. This shows that the clients business is indeed important. 2.) The need to communicate through text message should be limited. Pick up a phone and actually talk to your client. This can help alleviate any misconstrued information and it shows your clients that they matter. I wish I could have experienced what the other reviewers experienced, however, the ball was dropped big time. I'm also in the process of moving out of my condo in two days, and this experience really didn't help.

This team is amazing! Prompt service and reasonable prices. Their business is growing and I'm glad…read moreto be apart of it. Communication has been fast and polite. The deep clean team went the extra mile for my family and I can't wait to have them back Bi-weekly. My house has never felt so clean! Give them a try you will be very happy with the results.